I love it

The buffet food

Very clean and the location

Front desk needs to sound/act more approachable and welcoming.

location spacious comfortable

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Everything

Nothing

Drinks are expensive.

The breakfast was great. Several choices to choose. Love the desserts. The staff were awesome. The location was great.

Sometimes the fragrance of the spray that it’s used in the hallway was overwhelming. For a sensitive person like myself it gives me and my wife a headache.

Rooms are immaculate. love having washer and dryer.Concierge level was amazing.

Service was great until we were leaving and they lost one our bags a we got delayed 30 minutes looking for it when we were leaving for the airport on an international flight.

Comfortable and clean. Staff was respectful.

No USB outlets in the room, so charging USB peripherals had to be done with my own laptops. There were no power outlets that were easily accessible near the bed or the working desk making it difficult to use a laptop to do business or work. The breakfast in the Filipino room and Alfred was cold. The fried eggs looked nice, but that was it. It was cold and runny. The scrambled eggs in both rooms were soupy which combined with inadequate warming devices could invite bacteria leading to sickness. The food warming/heating lamps, I believed, were inadequate to keep the food heated. In my opinion, it was mainly for looks - not functional.

The room we book provided Club lounge access which was well worth spending a little more on the room for. We utilised the private movie room and the complimentary drinks

Location and atmosphere of the room

We stayed only 1 night, to recover from our long trip before we fly to the islands and everything was perfect. The personal was really friendly and available at any time to support us. The room had everything you need and we wished to stay longer. There is also a mall next to the hotel for those who love shopping. As for the airport, it's just 20 minutes away.

Everthing

Nothing

Everything,the food,staff,cleanliness,security,facilities ..location is just infront greenbelt 1 connecting othern ayala malls .we will come back nxt month and stay again for a week before going back to the province..my husband needs a rest after chemo theraphy and we choose this hotel for its very convinient for us..

Nothing

it was super clean and comfortable

Can't say anything bad about this place it was exceptional in every way.From checking in to the breakfast buffet,gym,swimming pool,to the entire staff.Best place we stayed in while visiting the phillipeans.. I want to make note of another place we stayed in while in cebu.TShine hotel. Booking.com didn't show my full assessment of my stay there.I listed positives and negatives on that one. And I don't recommend Tshine to anyone.I came down with pneumonia while in the phillipines and the owner of TShine told his staff I could only receive salads for room service.He was more concerned with food in the room then he was with the safety and welfare of the ppl staying at TShine .He said if I wanted more then salads I had to go to the restaurant there at TShine.I could have infected others from that hotels establishment.. I know I am also talking about another establishment but I thought I make it known to anyone going to cebu to stay away from TShine Hotel

Makati Diamond Residences I personally can't say anything bad..5 star hotel that lived up to there 5 star rating Exceptional in everyway.We loved this hotel.

Everything! Location..the facilities..cleanliness.. the view..the food.. not expensive compared to other 5 star hotels in makati.. Hotel is beautiful along with great customer service,the security, staff from the front desk to the restaurant servers!!! Everyone was well trained in having exceptional customer service !

Nothing

Excellent room, facilities, & food. Most of all it is the staff's excellent service that makes a difference.

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