Sarova Imperial Hotel
Hôtel à Uganda
Hôtel 4 étoiles
Raisons de réserver
Comprend les essentielsClimatisation, Internet/Wi-Fi, Parking et plus
Réservez en toute confianceNous travaillons en partenariat avec les meilleurs sites de voyage pour que vous obteniez une bonne affaire sur la location parfaite.
À propos de cet hôtel
Sarova Imperial Hotel
Situé sur les rives du lac Victoria à Kisumu, le Sarova Imperial Hotel propose une réception ouverte 24h/24 et un restaurant. Une connexion Wi-Fi et un parking privé sont disponibles gratuitement.
Équipements
Climatisation
Internet/Wi-Fi
Fumer autorisé
Parking
Blanchisserie
Balcon ou terrasse
TV
Accessible aux fauteuils roulants
Salle de sport ou centre de remise en forme
Adapté aux familles
Carte de Uganda
Attractions à proximité
Chambres disponibles
Deluxe Queen Room with View
1 Lit queen-size • 23 m²
Capacité d'accueil 2
Vous serez dirigé vers Booking.com pour connaître la disponibilité et les tarifs.
Executive Suite
1 Lit King Size • 44 m²
Capacité d'accueil 3
Vous serez dirigé vers Booking.com pour connaître la disponibilité et les tarifs.
Deluxe Queen Room
1 Lit queen-size • 23 m²
Capacité d'accueil 2
Vous serez dirigé vers Booking.com pour connaître la disponibilité et les tarifs.
Deluxe Twin Room
2 Lit simple • 23 m²
Capacité d'accueil 2
Vous serez dirigé vers Booking.com pour connaître la disponibilité et les tarifs.
Deluxe Room - Differently Abled
1 Lit queen-size • 32 m²
Capacité d'accueil 2
Vous serez dirigé vers Booking.com pour connaître la disponibilité et les tarifs.
€€€€
Avis et évaluations
Avis vérifiés à 100 %2.0 / 5.0
The room was okay. Nice cosy bed.
The receptionist was friendly, but just one person serving every one arriving was not very pleasant. I had to find my own way to the room.
There was a cockroach in my room.
The waiters in the restaurant are totally unresponsive and unprofessional. They are engaged in their own conversations very loudly and not bothered to serve the guests.
The range of food in the buffet was disappointing. There was a meal described as beef wet fry, which tasted like left over pepper steak from lunch, cut into bits, and had no tomatoes or onions....
The breakfast was underwhelming.
Totally not up to the Sarova standards I am accustomed to. A disappointment.
3.0 / 5.0
New property, love the upgrade
The rooms are basic….mini bar not stocked….check in was very long (waited for over 15 minutes) as there was only 1 receptionist on a weekend….room service was not efficient (they tried to convince me to come for the buffet while I wanted to order from the menu) and they took very long (over 1 hour)
4.5 / 5.0
Everything. Very modern and executive place to be. Will be back!
Nothing
1.5 / 5.0
location and staff
The AC was noisy we couldn’t sleep with it on
The checking time is ridiculous and early check in is the full night fee.
5.0 / 5.0
The staff at the Sarova Imperial was wonderful. Everyone, from reception to the restaurant and bar staff, was so helpful and accommodating.
Nothing. Everything was great.
2.5 / 5.0
The location is right at the heart of Kisumu. Perfect if you’re looking to stay closer to the CBD.
The room was very clean with plenty of fresh towels
& bathroom supplies. Fridge was empty though
There was loud partying which really interfered with my sleep. Not sure why the hotel management would agree to host an event and make so much noise for the guests. It was TERRIBLE!
I found the customer service very subpar for a 4 star.
Check in times are ridiculous. I also had to pay before checking into my room which I found weird.
Breakfast is pretty expensive and not inclusive. I was charged $28 for a buffet breakfast with no vegetarian options and they insisted they don’t do Ala carte.I waited over 30 mins to be served an omelette ☹️.
4.5 / 5.0
very good value for money and location. staff were very friendly and helpful
4.0 / 5.0
Good Position; good value for money; friendly staff and above all very good food! Probably one of the best places where to eat in Kisumu. Also good breakfast.
Room are not very spacious, but comfy.
4.5 / 5.0
The stuff was very friendly and very knowledgeable.
They did not honor booking dot com extra $20 breakfast, they had their outrageous charges in local currency so we did not do breakfast at the hotel.
4.5 / 5.0
nice welcome, staff friendly, rooms very great for what I needed.
everything at breakfast was great, the only thing I can think of was the waiting time for coffee and tea to be served at the table,
breakfast was self serve so why not have a coffee machine
3.5 / 5.0
The breakfast was good. Well balanced and nice fruits. However, the waiters took time to bring tea to the table. They can as well have tea in flasks and place them where people get other breakfast item.
as above
4.0 / 5.0
Location was great. The hotel was clean, and the staff was very helpful
2.5 / 5.0
Breakfast lacked variety
Improve on size of the rooms or lower the prices
4.0 / 5.0
The room are cozy, definitely kept the noise out.
Their dinner options and breakfast options were great too
My shower was faulty. AC in room was old and noisy. In a room with new appliances that AC stood out. That one unhelpful staff at the Reception
4.5 / 5.0
location, modern n clean
5.0 / 5.0
Interior And Staff
Breakfast Not Worth The Money
3.5 / 5.0
The convenience of getting to the venue
The rooms AC are somewhat not proper functioning. It just cools a section of the room
5.0 / 5.0
This was my first time at Imperial since Sarova acquired the hotel and I'm in awe. First, the service was absolutely exceptional. Everyone from the hotel security, reception, housekeeping and even the waiter staff was incredibly hospital. The rooms were completely overhauled and that scary old carpet is gone. The rooms are fresh airy and clean, with fresh towels and robes, slippers and high-quality yet sustainable toiletries. Sincere thanks to Nelly and Mercy at the front desk, the GM as well as Biko who assured us of the Sarova standard and fully delivered.
Kitchen service was a bit slow.
4.5 / 5.0
Nice place to stay in
Clean
FAQ
Combien coûte ce hôtel par rapport aux autres à Uganda ?
Le prix moyen d’une location à Uganda est de 50 € par nuit. Cette location est 7 € moins chère que la moyenne.
Le stationnement est-il inclus dans ce hôtel ?
Oui, le parking est répertorié comme un équipement pour Sarova Imperial Hotel. Pour plus d’informations, nous vous recommandons de contacter l’établissement pour savoir où vous garer.
Y a-t-il une piscine dans ce hôtel ?
Nous n’avons pas trouvé de piscine répertoriée comme équipement pour ce hôtel. Voulez-vous vraiment une piscine ?
La location Sarova Imperial Hotel accepte-t-elle les animaux ?
Malheureusement, ce hôtel n'est pas adapté aux animaux de compagnie. Essayez de refaire une recherche et filtrez pour "Animaux autorisés".
Quels équipements offre Sarova Imperial Hotel?
Nous avons trouvé 10 équipements pour cette location. Cela inclut climatisation, internet/wi-fi, fumer autorisé, parking et blanchisserie.
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