unique treehouse styled accommodation. Felt like we were at an overseas destination

room smelt really musty and lots of ants

HI Team, we loved the whole experience, the tui in the trees were very relaxing. and Grace at reception was so so help full. the staff at dinner were fantastic, Victora made the best cocktail's, and Ben was very helpful and accommodating with his service when waiting on our table the food was cooked to perfection heads up to the chef. it is a credit to your staff you have as they make the vib and feeling amazing. we would return again for a relaxing weekend away thank you all :-)

Nothing it was great.

Staff: Rajat was a phenomenal! He brought our stay from an A to an A+. Extremely attentive, helpful, kind and friendly. All the staff were fantastic but Rajat is another level. Thank you for making our stay so enjoyable.

it was quite fun having a chalet in the forest

felt tired and under-staffed

location, peaceful,

proximity of parking to rooms, breakfast was limited and dinner menu limited for kids. no lunch options available

Great views, old style lodge feel with lovely chalets.

The walk up the hill to the chalet. very steep

the staff is friendly and nice.

It’s absolutely a getaway with peace and quiet. Pretty well maintained - very clean! Surrounding could be improved.

Outdoor lightings. Prefer more lighting to be able to enjoy the walk to the rooms.

The chalet type accommodation amongst the trees and the food.

Cars had to be left in the main car park so dropping off and picking up luggage was a bit tricky.

Very idyllic and relaxing atmosphere.

Everything. Thank you so much to the staff who were so warm and kind and welcoming. They absolutely made the trip what it was!

Nothing!!

Very cozy resort, excellent customer service. It would be great to stay here only when it's NOT raining and the weather is sunny and beautiful.

Although the room is cozy unfortunately the noise on the roof is unbearable due to the pouring rain overnight. It would be great if they have a sound proofing on the roof as it will be hard to get a good night sleep when it's raining heavily. We barely slept as all we can hear is the loud noise of the pouring rain hitting the roof. I recommend staying here only on a good weather.

Nice tranquil location surrounded by nature. Staff was very nice. Even though breakfast staff understaffed, they were very friendly and catered well for guests inquiries. The restaurant dinners were amazing. I also loved the fireplace in the middle of the restaurant creating a cosy warm atmosphere.

Would be nice to get a bath robe for going to the pool/spa as quite cold during winter months. Also you can consider changing the specials on the menu every day (e.g fish of the day, curry of the day).

Beautiful and unique location, fantastic staff who looked after us well. Chalet style room that was simply beautiful. Under floor heating in the bathroom was a nice touch too! Quiet, peaceful surroundings. Restaurant meal was high quality. Everything was perfect.

Nil

Unfortunately only a 1 night stay in this great chalet tucked into a forest setting. Need several nights to fully enjoy it. Good sized room with full facilities and windows on two sides to enjoy the forests and vegetation right up to the chalet.