Great location and very comfortable. Good facilities for 2 couples as each had our own space.

Location Excellent being inside the city walls. Cafes and shops interesting. We walked the walls, visited the museum and the castle. We drove an hour to Salford for the Imperial War Museum and Lowry Gallery, half hour to Lady Lever Gallery and Port Sunlight and quarter hour to Waterways Museum.

Getting the key codes was not easy. They are not released till 15.00 hrs, check in time. They are sent on the internet. As there is no connection in the street outside unless you arrange to have them before you will be stuck. I rang the agent before I left the last place on my journey where I could connect and after explaining the situation was given the codes

Location, style, decor, view, generally everything within the accommodation

Bins weren't collected from outside but not the fault of the property

The parking area was badly littered. it was easy to recover the keys from the lock box but very difficult to operate any of the locks; they worked well after I greased them. The gutters have plenty of grass growing in them.

Great location. Comfortable , nicely decorated , secure and cosy. Host was accommodating and it was a nice touch leaving chocolates & prosecco.

Bed wasn't very comfortable (extremely bouncy!)- the lower ground king bed felt more like a double & seemed to be either 2 narrow single beds or a zip link bed . The rooms were however very tastefully decorated .

I liked the location - perfect for a weekend in Chester! Walking distance to everything and overlooking the race course. It was super comfortable living space, generally all done very well. Beds comfy.

The deposit situation is not good. There is no warning about this until a week before, where they message you asking for a £250 deposit to their bank account (no credit card) outside of booking.com. I was then chased for this until I paid it, and it wasn’t transferred back for 5 days after the stay. It was all fine and legit- but it just feels uncomfortable transferring money to a random bank account outside of booking.com. Some people may not have that extra £250 in cash to lose for over a week either. The stay was good - but this situation is not ideal at all, particularly with no warning when you book.

Perfect location for the races! Super comfortable with lots of space and lovely airy bedrooms

The property was fantastic, had everything that you needed and more. The little touches of Prosecco, water and chocolates were amazing. The location couldn’t of been better. The house was so clean and the beds were really comfy. The owners were quick to respond via whats app once i'd informed them my booking.com wasnt receiveing messages.

Theres nothing we didnt like about the house. The only downside is I get taking a deposit especially with how beautiful the house is but then taking longer than 7 days to give it back when its bank transfer.