Crystal Palace Boutique Hotel
Hôtel à Sofia
Hôtel 4 étoiles
Raisons de réserver
Prix raisonnable pour cet endroitLes prix de l'immobilier dans cette zone sont généralement plus élevés
Comprend les essentielsClimatisation, Internet/Wi-Fi, Parking et plus
Réservez en toute confianceNous travaillons en partenariat avec les meilleurs sites de voyage pour que vous obteniez une bonne affaire sur la location parfaite.
À propos de cet hôtel
Crystal Palace Boutique Hotel
Le Crystal Palace Boutique Hotel est situé à Sofia, à 400 mètres de la station de métro St. Kliment Ohridski et à 10 km de l'aéroport de Sofia. Il donne sur le mont Vitosha et abrite un centre de bien-être.
Équipements
Climatisation
Internet/Wi-Fi
Parking
Blanchisserie
Balcon ou terrasse
Bain à remous ou spa
TV
Salle de sport ou centre de remise en forme
Adapté aux familles
Carte de Sofia
Chambres disponibles
Last Minute Offer
1 Lit King Size • 30 m²
Capacité d'accueil 2
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Standard Double Room
1 Lit King Size • 28 m²
Capacité d'accueil 2
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Executive Double or Twin Room
1 Lit King Size ou 2 Lit simple • 30 m²
Capacité d'accueil 2
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Junior Suite
1 Lit King Size • 42 m²
Capacité d'accueil 3
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Deluxe Suite
1 Lit King Size • 45 m²
Capacité d'accueil 3
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Avis
Avis vérifiés à 100 %
3.5
I've stayed there many times manly because of the great location, the lobby is very comfortable for meetings, and the rooms are spacious. Service is also usually very good.
have stayed in this hotel since it opened years ago, but unfortunately, it now requires refurbishing. Many of the rooms are run-down, with broken and heavily used furniture. In my bathroom, there was mold, and the cleaning was very poor. It's a shame because this is a lovely hotel in a great location. For example, I ordered a butter croissant at the lobby bar in the morning, but it arrived hard and not fresh. I didn’t eat it. When the waiter came to collect the payment, he clearly saw I hadn’t touched it, yet he didn’t ask about it. That’s the main issue with this hotel—neglect.
1.5
The building was really nice on the outside and the position was useful
The room was very dusty and poorly cared
The staff was not trained in their job and looking confused most of the time other than rude and not able to assist with no any request as I asked for a knife and they just send me to the hotel bar, that as been same rude and didn’t want to help me treating me as if I was not a customer to satisfy but just disturbing.
I would not suggest this hotel for any working or holiday period
I asked for a knife
4.0
The Crystal Palace is in a lovely location, in a relatively quiet part of the centre of Sofia and less than 10 mins walk to the Cathedral. It reminded me a bit of Holland Park/Notting Hill Gate areas of London, with parks and Embassy buildings.
The restaurant was excellent, with the outside covered area particularly nice. Breakfast was also very good, and staff very pleasant and helpful.
4.5
That was my third stay at this hotel, and I intend to be a regular guest for the further visits to Sofia, because I can’t imagine a better place for myself. Its location is exceptional, a five-ten minutes’ walk to all the main sights, it’s quiet but there are a lot of nice places around to eat or entertain. The rooms are spacious and clean, the beds are super comfy, there is a bath tub and the bathroom itself is roomy too. The personnel is friendly and helpful. This time I came for a concert in the Philharmonic Hall, and had only two hours to get changed after arrival. It turned out my dress needed pressing and the receptionist arranged it in no time, even though it was around 6 pm. The lady who did the ironing was very considerate and it was ready in ten minutes. They saved my evening:) I really feel at ease in this hotel every time.
4.0
It was really ok, nice choices but the personnel was not very available
A bit expensive with SPA also not included
5.0
Staff, organization, location, comfort
Nothing.
3.5
The central location, the proximity to metro, reasonable price, large bed
It's tired - you see unsticked wall papers, power sockets do not hold two-pin plugs, used water can hardly go away in a bathtub, etc. BTW, the cleaning lady saw water issue for sure, but didn't react. Also be ready to wait at least 5 minutes before you have warm water in s shower on a 5th floor
I got only 2 towels - a big and a small one - usually the hotels provide more
During 4 nights stay tea and sugar were never refilled in a room
No complimentary water
The gym is deep in a basement, no windows or fresh air, open from 9 till 21 - not sure how those travelling for business could use it
The room is larger than average, but with 2 armchairs and extra table you have no extra space
The only chair is old and 'sagging' - very uncomfortable to sit
Overall - very average 3 stars hotel maximum
5.0
Everything the hotel is first claas.
4.5
breakfast could have been richer.
3.0
The breakfast was good and the location was central.
The hotel was very old fashioned, the value for money was not really worth it.
0.5
Good location that’s about it.
It's avery fortunate to give not so enthusiastic feedback about the hospitality and poor service provided by the hotel, despite being rated as a four star hotel. Poor customer service, poor hospitality. Terrible experience. During my stay all of the amenities were closed, I wasn’t even able to have dinner upon arrival at the hotel restaurant, the next day the restaurant was completely closed, even room service was not available. For the price of the room and the location I expected a way more and at least better customer service. The front desk lady was completely unprofessional and didn’t even try to offer any alternatives to try to accommodate guests needs, since everything was closed and nothing was open/available for two days. I will not recommended your hotel to my friends and family. At the same time, I would suggest to provide adequate training to the staff as your business entirely depend on providing good service to the customers.
4.5
Stayed here on NYE with my daughter. Fabulous hotel, superb room with balcony and amazing staff. The gentleman who showed us to our parking space was especially helpful and friendly, nothing was too much trouble. I would definitely recommend a stay at this hotel!
Everything was perfect, nothing to dislike.
4.0
Location is fantastic
Staff are great
Air con in room not great
Limited choice for vegan at breakfast
3.0
Located in the leafy area favoured by the former communist aristocracy, the hotel is fairly well located. There are many pleasant restaurants and cafés nearby and there is a nice garden just in front of the hotel.
The hotel is very tired - the wall paper is stained the curtains are missing stoppers and are falling down, the tiles in the bathroom are cracked. I had a double bed but a single duvet and no bed cover - bizarre! The breakfast is very, very basic, served in two plates one with cold cuts, a boiled egg, tomatoes and cucumbers and one with fruit. Ask either for a high floor room - 5th or 6th, or for a room facing the garden or you run the risk of looking into the windows of the people living in the (very closely) adjacent buildings.
5.0
Staff were brilliant, so kind and caring
Location is perfect
There is nothing I didn't like
5.0
Localisation in the center of the city.
4.5
bit expensive
4.0
Location and being near center and lovely parks.
TV was a little dated and I couldn't get my Firestick to work.. this was my second stay and to be fair the TV was fine in first room.. only a small gripe.
2.5
Great location, very kindly staff, very clean rooms
they never have time for a massage, very poor breakfast. My stay at this hotel was paid for by the organization I came through. And when I wanted to leave, they charged me for my stay again. After a reaction from the members of the organization, the money was returned to me.
2.0
We arrived late afternoon and were in hurry to shower, change and go out for dinner. So, we headed straight to bathroom to find out that there is only 1 towel (for a double room) and it was USED!!! Then also noticed that the bed was made for 1x person and the sheets are (most probably) also not changed. Called the reception and they sent the cleaning lady who told us that her colleague probably missed this room somehow. She offered us to get out of the room and wait for her to fix it. Not the way that a 4-star hotel (or any hotel) should handle this kind of situation. We asked for clean towels (as we did not have time to argue about hotel's service) and told her that she can do this when we get out for dinner. So, after 1 hour we went out and told the receptionist that they can make up the room while we are out. We came back after midnight to find the room in the exact same condition - nothing was touched.
3.0
Great Staff! Average food, central location, Fitness center.
The price was too high, for the product provided. For example: the hotel should provide attention to the small things such as providing bottled water in the rooms - every day. We called for botted water and it took 4 hours to get a luke-warm bottle of water. The hotel management should be more conscious about providing the small things that make a stay more comfortable. The bathtub did not the drain the water well, thus each shower was a slipping hazard,... More attention needs to be made to the room operation. The in room refrigerator did not keep items cool or cold. The items for sale in the fridge were near or passed expiration dates., Again, for the price of the rooms at this hotel, the customer should expect at least basic amenities included in the price. Often the room was stuffy, primarily because the bathroom ventilation was not working, nor was the Heating or AC working well. No access to business center for computer work or printing, Network (WIFI) was not reliable.
FAQ
Combien coûte ce hôtel par rapport aux autres à Sofia ?
Le prix moyen d’une location à Sofia est de 41 € par nuit. Cette location est 0 € moins chère que la moyenne.
Le stationnement est-il inclus dans ce hôtel ?
Oui, le parking est répertorié comme un équipement pour Crystal Palace Boutique Hotel. Pour plus d’informations, nous vous recommandons de contacter l’établissement pour savoir où vous garer.
Y a-t-il une piscine dans ce hôtel ?
Nous n’avons pas trouvé de piscine répertoriée comme équipement pour ce hôtel. Voulez-vous vraiment une piscine ?
La location Crystal Palace Boutique Hotel accepte-t-elle les animaux ?
Malheureusement, ce hôtel n'est pas adapté aux animaux de compagnie. Essayez de refaire une recherche et filtrez pour "Animaux autorisés".
Quels équipements offre Crystal Palace Boutique Hotel?
Nous avons trouvé 9 équipements pour cette location. Cela inclut climatisation, internet/wi-fi, parking, blanchisserie et balcon ou terrasse.