Owner didn’t answer phone when we need help, we called more than 10 times based on the contact number stated in the property contact details. and we are unable to check in in de midnight. We finally booked another hotel with additional cost. All documents have been scanned and registered but then informed us not valid. This is totally unacceptable. I will share this unpleasant experience to all other bookers and get them to be aware of it. And don’t charge us for the room, we will log a police report

Owner didn’t answer phone when we need help, we called more than 10 times based on the contact number stated in the property contact details. and we are unable to check in in de midnight. We finally booked another hotel with additional cost. All documents have been scanned and registered but then informed us not valid. This is totally unacceptable. I will share this unpleasant experience to all other bookers and get them to be aware of it. And don’t charge us for the room, we will log a police report

The apartment is a bit old but charming. Aircon is strong.

The problem is the owner who insisted that we upload all 7 guests addresses, job information, passports and selfies through a barely functioning website before giving us the pin to enter. I had uploaded the information for the two primary guests, received a confirmation and checkin qr code and pin, but that was not enough. We had to enter information and upload photos for almost 30min on a cold winter night standing in front of the apartment in the countryside with very weak network coverage. I called the owner several times for help but he wouldn't give us the code to enter before uploading and didn't even tell us the wifi password. The polar opposite of Japanese hospitality.

power was cut off a few times when we had more than 3 heaters on