Beautiful hotel, beautifully decorated for the holiday. Spacious room and bathroom

This was our first time staying here and to say we were impressed is an understatement! The location is perfect. The rooms are beautiful and HUGE. I can't gush enough about the spa treatments and high tea is wonderful! The unlimited complimentary water was a much needed surprise. I'd add photos of the beautiful room, but the Hotels.com app never seems to allow me to do so (all permission have been granted).

The BEST place to stay in Denver. Elegant, historical hotel, centrally located. Live music with afternoon tea. Great bars. Nice restaurants. Excellent service.

Beautiful and classy.

Beautiful grand hotel in downtown Denver. Large rooms with marvelous bathrooms. I like their tavern and lobby bar cocktails and their Caesar salad is amazing at their restaurants.

Beautifully decorated for Christmas. Our room was nice but the bathroom had seen better days with dirty caulking and grout. Some of the doors to the rooms were paint chipped. The place net some TzLC

Service provided by valet, front desk and restaurants were top notch; however, we did experience several issues throughout stay. Thermostat in room did not work and the room was on AC upon arrival. Outside temp was ~20 degrees. Lobby and hallway were comfortable. We tried to call and notify front desk using the room speed dial, but it just kept ringing (not sure if programmed correctly because we experienced another issue later). After going down to the front desk, they were able to send someone up to adjust the heat, but the adjustment only worked for a few hours. We woke to the room freezing, again. Next day we came back to our room keys not working and asked the front desk to fix the heat again, which they did promptly. However, the room became hot later in the stay and we didn’t want to keep going to the front desk and bothering the technician to adjust the unit. Final night we tried to use the speed dial for room service and were directed to 911. Could be an issue during emergency. Ended up having to get dressed and go down to the restaurant to eat, which was delicious and service was great. It is an old, charming hotel and hot water takes about 5 min to heat up. Lastly, my fiance used the robe hanging in the closet to find that it smelled of men’s cologne. Perhaps the house keeping did not wash it. She left it on the floor for them to take after first night, but they just hung it back up (perhaps protocol and they didn’t know?). Overall staff was great, but hotel issues

The Brown Palace continues to provide excellent service. The hotel is well maintained especially given its history. It is amazing to think the Brown Palace opened in August 1892. Highly recommend staying at the hotel and enjoying the afternoon tea. An experience well worth the stay.