I didn’t like that there isn’t a free parking lot for me to park my car. I have to pay RM20 for the valet service and for a 4 star hotel, I expect the parking to be free. In addition, I found my car have several scratches on the side and the bonnet. I would expect for a 4 star hotel, the staffs will take better care of the guest’s properties as well. Consider covering each car with a car protector. This will surely increase my future confidence with the hotel.

The hotel was very close to a multitude of restaurants and shopping areas as well as tour buses and public transit!

Good

Excellent breakfast buffet and pool and excellent location. Easy walk to department stores and shops and street food markets.

Satisfied

our stay is nice only hotel is a bit old

Weird but great

I like the cleanliness, breakfast with lot of choices, staffs were helpful, a lot shopping malls nearby and with reasonable rates.

location was awesome. 2 minutes from 2 different train line stations. surrounded by malls and eateries. room is clean but old. carpets are tearing in corners, walls are stained, sheets are clean, but pillows and mattress are OLD and stained.

Locations unbeatable. However the shower had no hot water during the whole stay, even after several request to fix the problem (Room 1814 ). So I had to use the shower at the pool. (3rd floor)

No ppl doing room cleaning in time im staying 3 day... Aircon not really function, after make complaint a bit better , in room freezer also not cool .... make complaint also useless....

Midnight no air-con

The Hotel was clean room spacious modern excellent views location very handy

Overall satisfied, accept that the shower heater is not working well, no hot water

Well the stay was less than good the No Smoking policy didn’t seem to apply if you were Chinese, Korean, Japanese, the cleaning staff would apologise for the smell all through the corridors when these peoples rooms were opened, and run around with air freshener trying to get rid of the smell. So very disappointed and it is a fire danger. And if you want breakfast be prepared for everything to be cold, as all the meals in the morning were straight from the fridge, and most mornings they would forget to turn on the heating elements until it was brought to their attention that the food was cold, I just went out in the mornings for breakfast. I would suggest save your money and go outside. And have a breakfast you can at least enjoy.

Very good location Clean Comfortable Friendly staff

Very good location CleanComfortable Friendly staff

Excellent room and staff

location is very convenient, near to major shopping malls in bukit bintang. room is standard size and staff are friendly.

the toilet has a smell which i cant quite fathom, more like sewerage smell but toilet not blocked. called and asked whether there is buffet breakfast available, but staff say no such thing when there actually is at the mezzanine level. other that these, the check in and checkout was fast, rooms cleanliness are top notch, and amenities are sufficient. very happy to come back

the toilet has a smell which i can't quite fathom, more like sewerage smell but toilet not blocked. called and asked whether there is buffet breakfast available, but staff say no such thing when there actually is at the mezzanine level. other that these, the check in and checkout was fast, rooms cleanliness are top notch, and amenities are sufficient. very happy to come back

Hotel is located in a very convenient location.Room is clean

Hotel is located in a very convenient location. Room is clean

hotel location is perfect and room also service is okay I enjoyed my stay

Hotel service is okay with reasonable price The location is close to everything and perfect rooms are clean but beds are so ruff not soft but over all is okay

Room is clean n big , toilet too. Location is convenient

Room is clean n big , toilet too.Location is convenient

Everything was good service. Staff, cleanliness, environment, etc.

Good : location, near MRT, near eating and shopping areas.Not good : room cleaning quality and amenties not fully provided everyday

Excellent location to everything. Room was clean with adequate power points Not a very good pool.

Location! Next to Lot 1 and Sungei Wang. Spacious room and bathroom. Breakfast —nothing good shout about. Good staff service

Bed was clean n comfortable. Excellent location