Very good location. Rooms need to be updated for the pricing.

If you are looking at doorstep accessibility with your family, shops and can walk conveniently to Pavillion, Fahrenheit, Lot 10 mall, Ansa Hotel KL will be è one 👍👍 at affordable rates & not too small room too. Overall 7/10 from check in till check out.

Hair dryer was broken twice.Except that, l was satisfied.

Clean room with parking slot. Shopping centre just around the corner and the Starbucks Coffee just at ground floor

I was required to pay tourism tax upon checkout.

Overall it’s ok but need to maintain the bathroom and toilet

Check in and out was a breeze. The staff are very attentive and friendly. Amazing short stay.

Great value for Bukit Bintang area. Location is unbeatable, right in the middle of everything with mrt just accross the hotel. Excellent service from the staff. Arrived early on a Saturday and they allowed me to check in early and even gave me a room upgrade. I requested for a late check out the next day and they were happy to comply. Very happy with the overall service. Even their house keeping staff greated us with a smile when they saw us. Aircon in room wasn't cold enough though but it was still bearable. Parking on site was limited and tight and a bit dark. Overall very pleasant stay and I would definitely recommend.

The room was not prepared five and a half hours after the check-in time. The staff just told me to wait. I couldn't even go to dinner and just waited nearby. As for the room, the bathtub was not cleaned, room service did not answer the phone, and the last order time had passed and I could not eat. And the hotel says it doesn't guarantee anything. The worst hotel ever.

Bed not made up next day, cups etc remain dirty and unwashed. No coffee, tea, sugar etc provided and response S are lackadaisical and indifferent despite informing them of issues. Will not stay here again and warning to others. No wonder I did not see any other gust in lobby or roims

I chose this hotel because of location very convenient. I got some problem during my stay about the A/C, even already checked with maintenance but still warm. Not to much facilities provided. The hotel will be awesome if have a swimming pool or bathtub for relaxing in the room and cafe or f&b.

Nice hotel good environment and so comfortable for relaxing

Condition and location is good. Walking distance to pavillion mall. However parking spots are limited.

Condition and location is good. Walking distance to pavillion mall. However parking spots are limited.

Room cleanliness not good, there is ant around the table in the room

Room cleanliness not good, there is ant around the table in the room

Excellent

The Hotel location is very convinience for shopping.

Stayed here a few times and simply loved the location and how clean and spacious the rooms are.

I like the location,so convenient to move around,near to shopping mall,

Room 1111 was offered to me as a newly renovated which I accepted despite the high floor. Room was good, but unfortunately the space between the kettle/fridge cabinet and the sharp squared corner of the end of the bed was narrow. I ended up scrapping my calf multiple times, needing precautionary antisepsis. The desk lamp failed and the light above the desk was too dim to work under. The LED strip lighting above the kettle fell off as it was not secured into the recessed edge of the shelf. One of the power point and cover on the kettle cabinet wall was loose and failed. There needed quite a lot of trial and error to work out the multitude of light switches, but the lighting in the amenities area is pleasantly effective. Overall, the room was comfy and on the compact side.

Room 1111 was offered to me as a newly renovated which I accepted despite the high floor. Room was good, but unfortunately the space between the kettle/fridge cabinet and the sharp squared corner of the end of the bed was narrow. I ended up scrapping my calf multiple times, needing precautionary antisepsis. The desk lamp failed and the light above the desk was too dim to work under. The LED strip lighting above the kettle fell off as it was not secured into the recessed edge of the shelf. One of the power point and cover on the kettle cabinet wall was loose and failed. There needed quite a lot of trial and error to work out the multitude of light switches, but the lighting in the amenities area is pleasantly effective. Overall, the room was comfy and on the compact side.

Definitely not as bad as some reviewers here claim. In our opinion, rather the contrary: no ants and no street noise to be heard during night nor day. If street noise bothers you, it’s safer to ask for a room facing the back lane. The hotel is well designed, with bathroom and toilet separate. From the ventilation system you could hear a rumbling, vibrating noise that became more apparent during night time. Checking in and out was trouble free.

Definitely not as bad as some reviewers here claim. In our opinion, rather the contrary: no ants and no street noise to be heard during night nor day. If street noise bothers you, it’s safer to ask for a room facing the back lane. The hotel is well designed, with bathroom and toilet separate. From the ventilation system you could hear a rumbling, vibrating noise that became more apparent during night time. Checking in and out was trouble free.

Great location - it is in the heart of everything. The rooms are very nice but the towels are very old. The staff is not there to make you comfortable and happy. They are there to guard the place. Anything we asked the common answer was “No.”. I think they are trying to cut costs by saying “No” to everything. I would stay her again because the location is great and just not expect anything from the staff.

Great location - it is in the heart of everything. The rooms are very nice but the towels are very old. The staff is not there to make you comfortable and happy. They are there to guard the place. Anything we asked the common answer was “No.”. I think they are trying to cut costs by saying “No” to everything. I would stay her again because the location is great and just not expect anything from the staff.

the hotel is in a great location very close to everything you need, transport, food, shopping, markets, free bus service, trams, trains. The room set up could be improved as the shower and toilet are right next to the bed so you can hear and smell everything that is going on. This is the same with the sink so there is no privacy.

Great location but if you have trouble sleeping because of noise pollution, stay away. You can hear everything from the neighboring rooms and also all cars and noise from outside

It was a very pleasant stay for a family trip. Room is comfortable and most importantly clean, breakfast is good, service is great!

Booked for 5 nights. 1st night, construction literally next door went on till 2:30am. Not able to have a good night’s rest. Request to change room . On 3rd morning, after leaving room for lunch and back within 2 hours, my wireless earpiece disappeared. During that period only housekeeper and subsequent supervisor entered the room. Report missing item IMMEDIATELY when I returned. I had left the earpiece in the room for the last 2 days without problem. In the end, the management felt they trusted their staff and propose I could make a report with the tourist police. Comments like : if ppl want to take, they will take more expensive thing. Maybe not, becos it will be immediate police case. This is petty theft. Housekeeper spent close to 20 mins ( based on their report) in the room, but toilet bowl was not cleaned, toilet roll was missing and tissue box was left with 2 sheets. I had to call front desk to replenished .Supervisor was supposed to check that all is in order after housekeeping. Will not choose to stay here .

Booked for 5 nights. 1st night, construction literally next door went on till 2:30am. Not able to have a good night’s rest. Request to change room . On 3rd morning, after leaving room for lunch and back within 2 hours, my wireless earpiece disappeared. During that period only housekeeper and subsequent supervisor entered the room. Report missing item IMMEDIATELY when I returned. I had left the earpiece in the room for the last 2 days without problem. In the end, the management felt they trusted their staff and propose I could make a report with the tourist police. Comments like : if ppl want to take, they will take more expensive thing. Maybe not, becos it will be immediate police case. This is petty theft. Housekeeper spent close to 20 mins ( based on their report) in the room, but toilet bowl was not cleaned, toilet roll was missing and tissue box was left with 2 sheets. I had to call front desk to replenished .Supervisor was supposed to check that all is in order after housekeeping. Will not choose to stay here .

Location is perfect as it is in the centre of Bukit Bintang. However my dissapointments were the room (710) smelled bleach, without a refrigerator, lack of tv channel choices, aircon is totally not cold and i need to pay for parking.