We stayed one night in a separated room with private open-air bath (non-smoking) for an anniversary trip, and it was an absolute pleasure. The room itself was two floors, spacious, scrupulously clean, with a bedroom area above and a lounge area below. The lounge was equipped with a large pit-style kotatsu that we enjoyed between baths.The room's private hot spring bath was in a little area behind the room, surrounded by little trees and enclosed by wooden walls. It was very large compared to other private room baths we've had, and easily fit both of us in full recline with plenty of room to spare. The continuously circulated hot spring water itself was cooled to a very pleasant 42 degrees C or so. We took around seven or eight baths. The only small negative point of the bath was that it had a slight chlorine note that covered up the usual sulphur, but the onsen had their required certificate that verified the water as genuinely volcanic and gave its mineral breakdown, so it wasn't like they were covering anything up.The included six-course dinner and breakfast were delicious, though not the full, elaborate kaiseki style that some other places do (for a much higher price point). In consideration of the ongoing COVID-19 pandemic, all ordering was done via a smartphone website that opened when we scanned a QR code at our table. The website offered both an English and Japanese interface.English spoken by the front desk was adequate.Overall, an excellent place!

We stayed one night in a separated room with private open-air bath (non-smoking) for an anniversary trip, and it was an absolute pleasure. The room itself was two floors, spacious, scrupulously clean, with a bedroom area above and a lounge area below. The lounge was equipped with a large pit-style kotatsu that we enjoyed between baths. The room's private hot spring bath was in a little area behind the room, surrounded by little trees and enclosed by wooden walls. It was very large compared to other private room baths we've had, and easily fit both of us in full recline with plenty of room to spare. The continuously circulated hot spring water itself was cooled to a very pleasant 42 degrees C or so. We took around seven or eight baths. The only small negative point of the bath was that it had a slight chlorine note that covered up the usual sulphur, but the onsen had their required certificate that verified the water as genuinely volcanic and gave its mineral breakdown, so it wasn't like they were covering anything up. The included six-course dinner and breakfast were delicious, though not the full, elaborate kaiseki style that some other places do (for a much higher price point). In consideration of the ongoing COVID-19 pandemic, all ordering was done via a smartphone website that opened when we scanned a QR code at our table. The website offered both an English and Japanese interface. English spoken by the front desk was adequate. Overall, an excellent place!

It is a great hotel, the whole family loved the private open air bath so much. The meals were great too.

Located in a quiet area, we particularly like the large Japanese style rooms and private onsen. The shabu shabu dinner provided was of good quality and substantial but breakfast was a bit disappointing. The property is a little dated, and most amenities like bedding material smelled musty and worn out. The toilet was a let down as it hasnt been properly cleaned as urine stains and smell is clearly evident. Like most traditional ryokans, yukata robes was provided during our stay, however however the outer warmer/jacket had dirty tissues left in the pockets, evidently these havent been cleaned or washed, which I find rather disgusting and put paid to us wanting to wear them to dinner. Thankfully the private onsen itself seems recently refurbished and appears clean.For the price and location, however, this property is unbeatable value as most ryokans with private onsen would be much pricier around this area. Its a shame that they let their housekeeping down. A little more care and attention would have made a huge difference.

Located in a quiet area, we particularly like the large Japanese style rooms and private onsen. The shabu shabu dinner provided was of good quality and substantial but breakfast was a bit disappointing. The property is a little dated, and most amenities like bedding material smelled musty and worn out. The toilet was a let down as it hasn't been properly cleaned as urine stains and smell is clearly evident. Like most traditional ryokans, yukata robes was provided during our stay, however however the outer warmer/jacket had dirty tissues left in the pockets, evidently these haven't been cleaned or washed, which I find rather disgusting and put paid to us wanting to wear them to dinner. Thankfully the private onsen itself seems recently refurbished and appears clean. For the price and location, however, this property is unbeatable value as most ryokans with private onsen would be much pricier around this area. It's a shame that they let their housekeeping down. A little more care and attention would have made a huge difference.

A good place and is opposite bus stop so it is easy to get around. The dinner was amazing.

We had an amazing experience. The private onsen in the room was absolutely a must and something worth indulging on, it sent us straight to deep relaxation and rest after a tiring week of backpacking. The multi-course dinner and breakfast included were well worth the extra price; they were well prepared and delicious to put it simply and the service was also amazing. As an added bonus, staying here also allows us to use the public onsens at many other ryokans around the area. The only complain we have is that the reception staff were rather unwelcoming to say the least. We called to ask if we could check out 10 minutes late, and were coldly told that we'd be charged an extra 1000 yen, which we accept and understand as punctuality is one of the things we love about Japan, so we rushed out just in the nick of time and had to wait a little over 10 minutes anyways to be able to check out, which didn't quite make sense to us since it seemed like such a pressing issue when we called. Apart from that, everything else was as we had hoped and some were beyond our expectations.

The meals they provided were so good, and the room was spacious and comfortable. The private open-air bath attached to our room was exactly what we were looking for!

The meals they provided were so good, and the room was spacious and comfortable. The private open-air bath attached to our room was exactly what we were looking for!

Loved it. My best part of Japan

Nice ryokan with pte onsen. Good for those who wanted privacy. Able to experience tradition Japanese breakfast as well as shabu shabu dinner after a soak in onsen. Down side is their toilet smell, though it looks clean. Maybe is due to lack of ventilation.

Nice ryokan with pte onsen. Good for those who wanted privacy. Able to experience tradition Japanese breakfast as well as shabu shabu dinner after a soak in onsen.Down side is their toilet smell, though it looks clean. Maybe is due to lack of ventilation.

Private Osen in room. Good privacy. Very clean. Dinner & breakfast is delicious.

Hotel room is good especially with private onsen. However quite a strong smell in living hall and toilet which should improve. Good breakfast and dinner. Nice and helpful staff.

Very large rooms and the private bath is amazing. The dinner and breakfast services were also great. Good food and even better staff. Also easily accessible by bus

Very large rooms and the private bath is amazing. The dinner and breakfast services were also great. Good food and even better staff.Also easily accessible by bus

Good place for relaxing, and good Japanese style dinner. A little bit expensive.

Great stay but location is far from the town Breakfast shd have more choice

Great stay but location is far from the townBreakfast shd have more choice

The room is perfect for 2, the private bath is very well placed with good privacy. The food was ok but we only had breakfast so it wouldn’t be fair to judge by that alone. Only thing is the wifi was slightly unstable.

have Onsen in each room price fair Dinner is good, sabu sabu

My sister and I spend one night with full board option .. dinner was ok but the breakfast next morning was amazingly good, it was so yummy. Bed was very very comfortable, we also love the private hot spring access so we could be nude from our room and jump into the hot spring..I will say the only thing I did not like is the odor of bathroom, that could use some improvements.

My sister and I spend one night with full board option .. dinner was ok but the breakfast next morning was amazingly good, it was so yummy. Bed was very very comfortable, we also love the private hot spring access so we could be nude from our room and jump into the hot spring.. I will say the only thing I did not like is the odor of bathroom, that could use some improvements.

The food they provide was amazing. comfortable bed

A typical Japanese Ryokan. Nice and neat. The meals were great too.

Can't use wifi in the room and the staff think it is normal.

It should a one of the best places to stay in Hakone

We loved this hotel! It was a bit on the expensive side, but it was worth it due to our own private onsen!

Nice hotel. Air conditioner was turned on before we are in the room. Nice private hot spring tub. The staffs were really nice even some dont speak too much English.

Me and my wife enjoyed our stay here. The inn is located on the mountain, which is about 1hr bus ride from the main train station. It was great to experience a more traditional Japanese culture. Having the private bath was great when we didn't want to share a bath with strangers, but the public bath was a great experience as well. Was nice to have the options available. More traditional Japanese dinner and breakfast was a treat as well.

Me and my wife enjoyed our stay here. The inn is located on the mountain, which is about 1hr bus ride from the main train station. It was great to experience a more traditional Japanese culture. Having the private bath was great when we didnt want to share a bath with strangers, but the public bath was a great experience as well. Was nice to have the options available. More traditional Japanese dinner and breakfast was a treat as well.

There is a nice inside view and especially snow view with hot spa in my room. They provided different food menu in two days and good taste. However, i smell some smoke and urine in the toilet