nice room, felt like new w comfy beds. the service in the restaurant was slow and breakfast (ok the coffee) was horribly subpar for the price they charged. otherwise overall it’s a nice clean mid range hotel

The staff was friendly. They made my trip easy . They made it special I was able to get a corner room which was awesome

Great hotel with amazing service. The only downside is the air freshener smell in the lobby. I don’t know why hotels use that stuff. I know so many people who don’t like it.

It was amazing . All the staff were very kind ;)

Great modern hotel enhanced by very friendly and incredibly help staff. It was a great base for exploring Portland and surrounding areas for a few days. The room was big and with great air con. As everything was so good it was a slight surprise that there was a bit of inconsistency on room cleaning. At no point was this a problem and was almost irrelevant eg one day there was a bath mat and it was gone the next day and not replaced but a hand towel could be used instead Would happily return anytime.

Love this place! Will stay here again.

Conrad is an amazing hotel staff member I’ve ever experienced. Courteous, friendly, patient, accommodating and empathetic. I hope to run into more like him in my travels. He made my stay.

My boyfriend and I had an issue with our initial room. There was confusion on the resolution, but the manager stepped in and resolved it with an above and beyond customer service approach. She was outstanding. Her staff was very friendly and helpful. We were visiting a friend for my birthday weekend. I would definitely recommend here if you’re visiting the area!

Friendly staff

There was a large homeless population all around the area of the hotel. It made us apprehensive to venture out in the evenings.

Great property enjoyed it. Everybody was courteous.

It is a clean and convenient place. Breakfast was delicious. The hotel's parking was expensive ($45/night), so we didn't park there and found nearby parking for $8/night.

Awesome

Reasonably priced. It was very clean and was in a great location to explore downtown. Valet parking is pricey but we were able to find street parking to avoid $55 a night. Would recommend and return again

The hotel is well maintained and looks like fairly new construction. The rooms are nicely accommodated with subtle but thoughtful appointments such as heavy curtains which can cut off the sleeping area from the bathroom area (it helps block out light from under the door and nightlight in the bathroom). There were lights under the bed that turned on if you got up at night which were nice to help see without turning on the table lamp. The sink area lighting was a little dark if you have to shave with a regular razor. Housekeeping was very late on the third day, so my room was never made up. On my second day when the rooom was made up, the coffee bar was not refreshed and no washcloth was left. The room has a finished concrete floor which shows that it needed to be vacuumed (dust very visible under the TV console). The restaurant was very good. I had dinner and two breakfasts there and the staff and food were very good. The location is great if you like to walk (I walked to the art museum, Oregon Historical Society Museum, Washington Park, and several local eateries). The fitness room was rudimentary, lots of cardio machines. There weren’t enough mats (only two) for users to stretch on. Overall I would stay there again.

I flew up to Portland for a quick turnaround trip to see a concert. I booked the Hyatt Centric because it was the best deal in the Pearl District but I was blown away by the property and service. The rooms were very hip with an industrial vibe, well appointed and clean. The Front Desk Supervisor Clayton makes this property feel like a luxury 5-star hotel. He personalized my stay by remembering and using my name during my entire visit. He also shared helpful local area info and history that enriched my experience. I was able to walk to the waterfront, shopping and fantastic dining options right from the hotel. The Hyatt also had a fantastic bar and restaurant right on site called Covet I believe. I had a great dinner with Erin and breakfast the next morning with Sam. Both ladies made me feel welcomed and the food was delicious. All in all, 5 stars from me and I'll be back if I ever head to Portland in the future. Thank you!

The property management was not sufficient. Cleaning was not done timely even when requested. Limited dining. Room was very small and limited. Needs to improve a lot to be a 5 star hotel.

But still waiting on my deposit.

I forgot my tablet in the room when checking out. I have called several times to get it back and have just been given the runaround that they would get back to me. Nobody has gotten back to me. I would expect this from a motel 6 and not a Hyatt. So if you stay here secure your valuables and if you forget something, know that it will be stolen by the staff within a day and they will just give you the runaround when you try to get it back.

Friendly staff great place!

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Everything was good. I wouldnt recommend the location, so many drug addicts and homeless everywhere. Pick another location

Friendly, helpful staff. Clean propoerty

Great stay!

We had a great stay at the hotel. The staff was very accommodating and friendly. Shout out to Jeremiah for all his help. We especially loved having bottled water available for no cost every day! Would definitely recommend

Great place to stay in Portland. Clean and nice room, good gym, great staff and many good restaurants near by in walking distance. Valet parking list price is a bit high, but look for hotel deal including valet for good value. Bed comfort and totally quiet air condition especially well above average.

My wife and I stay here every time we visit Portland, and always have a great experience! It’s a quiet hotel, the staff is friendly, and the walkabilty is great!

The food was great!

Great hotel for a short stay in Portland. Super cosy and comfy rooms and conveniently located right downtown.

Just lovely. Clean. Staff so friendly and wonderful.

Nice place. Very comfortable bed and the shower was great. Only bummer was the bar closed before we got back at 11:15 on a Friday night.

Clean, modern design. Spacious corner room. Restaurant has gluten free options.