It was a very, clean an safe space! Warm water and good Wifi.

It is located in Downtown Kampala. So specially European Tourists have to know, that you have to be very careful, when you are walking around by day. And it's too dangerous outside the hotel by night. And the matress is not soft. And it's very loud.

Location

No toothbrush & toothpaste provision for customers. Had to go out to buy. Came to hotel early morning asked for water but receptionist was quite curt and said none is available till morning. Morning came and afternoon but no water so had to go out to buy and still got challenged as to why water is being brought into the hotel. Hotel doesn’t seem to realise water is life and really needed, but more concerned about making money on “water” selling the smallest bottles @ 3k - no big bottle on sale, rather than the welfare of guests. Ideally each room should have a complimentary bottle of water provided after cleaning daily then you can charge for subsequent orders. Nearly died of thirst but hotel wasn’t interested. Please do better. Also got woken up by staff ringing the room phone incessantly until I roused, to ask for a 6k payment which came about coz they provided 2sodas when I asked for water… they couldn’t wait till I woke up n showed myself at reception, they had to wake me up despite knowing I just came back up to the hotel in the early hours from a night out! Had to drop the call and tell them where to shove it as I hadn’t checked out and will settle bills at time of checkout and dropped back to sleep

Location was close to the local markets and taxis. Staff were very helpful and friendly. Security is very good. Would stay again!

It can be noisy during the day as it is close to a busy street.

Spectacular property right in the center of Kamapal. Excellent rooms, beautiful furnishings, exceptional staff and cuisine. Go to them also for the excellent value for money. You will never regret it!

Within the absolute chaotic and noisy downtown mess of Kampala this place is an amazing exception. Good rooms, basic but good breakfast and good location to fetch a boda-boda to go everywhere

The breakfast was lovely. The location was not good for me. Found it noisy and difficult to access due to traffic congestion on nearby roads

The noise and traffic congestion

The chef prepares good food! The staff is quite friendly, no issues.

floors could have been a bit cleaner the environment down town was more noisy than expected (no problem on a holiday but possibly one during a business trip)

For the price. It’s okay. The rooms are clean and the Wi-Fi is great. The staff is friendly and there is security

The rooms are located in a hallway and sounds travels down the hall way so early morning is really loud. Also it’s located in the middle of downtown which makes it hard to get to during the day

The service and privacy inside

The location

Swipe card to each floor. Lift / elevator. Helpful staff Central location

Supposed to be pick pockets in the vicinity but I was safe.

it is good

some fasility

The staff were really welcoming, helpful and friendly. The restaurant went out of its way to provide vegetarian food The busy downtown location was perfect for access to all the big markets and shopping areas. Also handy access to main mosque and temple.

Cleanliness and lovely ambiance, great WiFi... a hidden gem

Forgetfulness of staff, service is very slow, limited customer care

The staff were great, kind and humble. They were ready to help any time you ask them which to me that is something I'm grateful.

Well, I did like the breakfast, but from my point of view, i think they should have a variety in serving breakfast.

Great spacious rooms with ac. The staff is professional and friendly. Right in the center of kampala. Great breakfast with nearly everything i wanted. You can choose between rooms that have a window to the corridor (quiet but lack of natural light) and rooms with window to the main street (more noisy). As the gym was not yet ready, the manner recommended another gym close by.

An oasis of calm in the midst of the chaotic capital city. Really good new hotel. Rooms were very good, WiFi good, nice breakfast, really nice 3rd floor restaurant balcony to sit and observe Kampala city life with a cold beer. Walking distance from the bus terminals

great staff, best service (thank you for your efforts and great work Tobias) great dinner

the bathroom could have been a little bit nicer but I it still was good

The staff was great infact Chef had good Vegetarian options.lively place.

Too much traffic.