Hotel was beautiful, everything was to a high standard, I was only disappointed that there was an extra charge to use the pool.

Great buffet breakfast Location was good

Very nice, modern hotel with the best breakfast spread I have ever seen. Staff were also welcoming. Walkable to Zoo and Tiergarten.

We searched for a hotel that hat a pool for our kids. This one did but no where did it say it wasn't included in the stay. That's not good enough. Other than that a nice hotel

This hotel features large, newly renovated rooms (in 2024) in a central location, close to one of Berlin's main shopping areas and the zoo. It was perfect for our family holiday, featuring a pool on site and a fantastic breakfast buffet, which was so generous we skipped lunch every day! Definitely recommend this hotel.

Great suite, breakfast was brilliant. Bus stop outside would definately return.

Close transportation and Zoo

Lovely staff and beautiful rooms / communal areas. Great breakfast (included) Food location for 200 bus and other public transport. There is a pool but an extra local charge is payable to use it. Fab Greek restaurant across the road for those who want to venture out.

We loved the senior suite. Good choices of restaurants nearby - Neni Sardinia and many others.

Good location, rooms are spacious!

Great hotel. Loved it. Be aware though the pool is not free . It is 10€. It is also a huge hitel so a long walk to the pool ( from my room at least) next time i will ask fona room near the pool

Victoria provided excellent service at the front desk. Highly recommend Victoria.

Great Hotel Great Service Great People

From check in to check out everything was perfect!!!!

Good price, clean, well located

Fantastic rooms service and breakfast selection

All perfect

We had a very nice stay. The breakfast was exceptional.

Fully equipped bathroom with lovely touches including shower and hand washes. Plenty of fresh towels, with slippers and robes. There was a coffee machine and some pods provided, a complimentary bottle of water. The fridge only has a small space for your own items so you cannot store milk and water which was a small inconvenience as if you move anything it will register that you have consumed something from the mini bar. The room came with hanging space and and iron. The television was a good size with plenty of information about the hotel and local area which was helpful. The air conditioning unit was not functioning well despite a member of staff coming to check it for us after a very warm first night. It did improve slightly but perhaps for the size of the room it wasn't really enough, it did feel quite hot most of the time. The bed was ok. Two beds together to create a king. The pillows were very soft and didn't provide much support but there is an option to request additional/different pillows which you can find on the television menu, which is helpful. The hotel was very quiet and with additional black out curtains behind the day curtains you can guarantee a peaceful sleep. The breakfast is exceptional - many different options to suit all preferences. The service is also great. Everyone was super polite and professional and friendly, from the breakfast staff to the front desk and beyond. The only feedback would be some firmer pillows and better air con.

A wonderful hotel near the Tiergarten in Berlin. The staff could not be more helpful. The Marlene Bar/Restaurant is excellent and Hugo’s is rated one of the best restaurants in the area.

The hotel and its staff were simply outstanding and a cut above the rest. The food was first class and surpassed all expectations on every level. The only downside was the expectation to pay for the pool and spa when you are a residing guest. I thoroughly recommend this hotel to everyone

All good, especially helpful at check in. Lovely breakfast selection and excellent omelettes!

The rooms are amazing, also the Marlene bar. All the forniture details are stylish and beautiful.

This is a fantastic hotel. The staff could not have been more attentive and without being intrusive. A lovely looking property and very convenient for the attractions Berlin has to offer, only a short walk from two U-Bahn stations. Cannot recommend enough and look forward to booking another stay at this fine establishment.

Lovely, well maintained hotel. Good spa and pool. Special mention to Sophia at reception who was very helpful and friendly.

Great service.

We were greeted by the staff at our taxi. They were quite friendly and professional. Since we arrived early, our room was not yet ready. In the mean time they gave us a welcome drink (coffee and tea) and a room upgrade. They were wonderful! We thoroughly enjoyed our stay.

Very luxurious and clean. Lovely food and service too.

Very luxurious and clean. Lovely food and service too.

Great location, Viktoria on the front desk was amazing and so helpful. Only downside was the bed being too hard (excellent bathrooms)

Wonderful! Amazing staff - very helpful! Superb breakfast, comfortable rooms and very convenient for all sightseeing!! Would definitely recommend!

Great hotel