Had a little bit of a situation that made us have to leave in the middle of the night but the staff were really accommodating to that and really helpful with that.

It was not clear that an extra charge for parking was required. The room and bathroom were very clean . That was great! Could use more comfortable seating in rooms and better lighting.

It’s okay, just some of your employees don’t look happy!

Terrible conditions. No amenities. Very uncomfortable bed and pillows. Wanted to change us to extend the check out.

Parking isnt that great and tou pay for it came back late with an 11 year old parked on street and when I asked if I could be refunded for the parking he guided me around the other side if the building for additional parking instead of giving me the refund and it was past 12 two females. Also the corridors are very long so alot if walking didnt appear to have another entrance in the otherside and I wasnt told about it either.

We were only there to stay the night as we were going to Universal Studios and planning to be there until closing. We didn't spend much time there but it was totally adequate for the purpose, the price was right and I was able to get a room the day before we needed it. We'll be back!

hotel is pretty clean, low water pressure in the shower, nice, clean pool, staff is average, funky decor but not in a good way, Overall thoughts: for the price, totally worth it. We were safe, plenty of parking, good location near the freeway entrance, and close to good food options. I would definitely stay again at the rate I paid.

My stay at the glendale express was definetely not what I expected. The images shown on the website are far from accurate to the reality. The bathroom fixtures were all stained, lights were faulty, the main door was damaged and the lock was faulty, bed was stiff. They make this hotel seem like it is much better than what it truly through the images that possibly once were. A renovation is definetely overdue whether its on the room or on the images they share.

1 – Shower water pressure was sad. When coming out of the bathtub spigot, it was a roaring waterfall, but when you puil up on the little metal thingy to divert the water to the showerhead, it was a sad stream (I tried all the showerhead settings). 2 – The bathroom has those rectangular drop-ceiling type of tiles. The one directly above the showerhead was extremely bowed, as if there had been water pooling on it from above OR a weighty object was pushing it down. The photo I took doesn’t really show it well. 3 – There are 2 switches in the bathroom, one for the lights above the mirror and another switch that presumably turned on the heat lamp on the ceiling – the switch did nothing so either the lamp was burnt out or the switch didn’t work. We weren’t sure if there was also a fan within/behind the heat lamp unit. The air vent from the bathroom was EXTREMELY linty/dirty so I don’t think there was a fan at all. 4 - On the wall by my daughter’s bed (the wall shared with the bathroom), there were 4 (yes, FOUR!) electrical outlets (3 standard and one round outlet similar to a 240v like your dryer uses at home). One of the standard was dead, the other sparked when my daughter plugged her phone charger in, but thankfully the third worked. I hadn’t brought any laundry appliances with me from San Jose, so I couldn’t test the round outlet. 5 - The sliding glass door to the outside mini-balcony had no latch guts to lock the door closed, so to keep it closed/locked there was a little chai

Good staff are nice

Staff was nice upon arrival. Rooms were clean and spacious. Check in was easy and the location is near the freeway which was nice. Area was quite even tho the freeway was near. Only thing we didn’t like is we paid $10 for overnight parking and when arrive after a day of exploring there was no parking availabe, so that was $10 wasted. Overall, experience was good and if I’m in the area I would consider staying here again.

Was not how expected room was very outdated and needs alot of fixing. Gentleman who checked us in was great lady who checked us out was rude

This is our second time in this hotel and would greatly recommend it. For the price to pay, its worth a place to stay compare to the other hotels close by. This is my family’s recommendation when going to Universal Studios.

Rooms were very nice and quiet . I highly recommend this place compared to other places I’ve been . I will be back if in the area !

My husband and I stayed here Aug 10-14. The location is good as a gas station is right across the street and downtown Glendale with restaurants and shopping was practically right around the corner. But nothing else was “express” about this hotel. Side entrance didn’t work for us so we always had to go through the front entrance. No microwave in the room but one near the front desk, so had to go down to use it.

fine overall

Good place for the price

No room service even though required elevator not working room infested with roaches exit door do not work

We just stayed for 2 nights. Convenient for short stays. Property was outdated but super clean. Price was reasonable. Area was safe. Would recommend.

No service even though been request infested with roaches and bugs

No room service been provided place is infested with roaches and bugs elevator did not work had to take the stairs to the third floor

No room service been provided Place infested with bugs and roaches elevator did not work had to take the elevator on the other side of the hotel wasn't convenient

Room was dirty infested with roaches and bugs bathtub was dirty elevator did not work for days key for hotel exit door did not work air Condition didnt wor there was no room service front desk worker was unprofessional most likely new employee she been unprofessional and slow

No room service was provided place was infested with roaches water shower faucet doesn't work toilet wasn't Flash bathtub wasn't clean

No room service for 4 day even service been requested

we only stayed on night. I did not like the fact that they charge for Parking. Hotel should be able to provide parking to their guess, and not charge extra for paking.

I had a great stay at the Glendale Express Hotel, everything was in the vicinity of the hotel such as the Glendale Galleria, nice places to get food or coffee. Staff were really friendly at the hotel check-in and generally. I liked the view of our room and the choice of tv. Only small issue I had was a strange smell coming from the sink whenever the taps were running, but overall I recommend anyone to stay here!

The front door was to hard to open it had to much paint on the side and everything time I had to hit the door with my shoulder to get it open, the door knob in the bathroom was loose, I ask the front person if they had a screw driver so I can fi, it and he said that he was going to send someone to fix it and no one show up.

OK room, but leaky faucet in sink. Nice decor, but a little tired

Room looked a little outdated but other than that everything else was good, no real complaints.

The very modern front desk area is not reflective of the rooms. Once you step into the lift, it’s like you’re transported to a sketchy motel and the rooms are clean (just yellow) and does not look or feel anything like the lobby. Location is convenient and there is street parking!

The staff was so friendly and automatically gave us extra towels and told us about many things for the next morning. Very very easy for all things! 10 min from universal.