Beautiful view with upgraded room

Good location away from main area

It was very hot and there was no AC. When the windows were open, loud noises came from outside making it difficult to sleep.

Great hotel! The staff is amazingly friendly and helpful. The breakfast/restaurant/bar is very good. Easy to walk to town. My only suggestion is to add a refrigerator to the rooms. The only negative I would point out is that there is no air conditioning and the rooms get warm/stuffy. This would not deter me from staying at the Esplendor again.

Great chain hotel

Beautiful views of el calafate and the mountains. Walking distance to restaurants and shops.

Comfortable modern hotel within walking distance of town centre. Adequate breakfast buffet and dining room offers good choices. Only downside was no air conditioning but then it’s not supposed to be warm in El Calafate!

Nice functional room

I recently stayed at this property, and while the overall experience was ok regarding the cleanliness and location, a specific incident has led me to provide this feedback. Upon check-in, I inquired about local tour companies, and the staff was helpful, helping me to book one excursion for that day. However, my satisfaction waned that evening with an unexpected room service follow-up around 11:30 pm. A staff member arrived with a tray containing a cheesecake, two spoons, two glasses and mini champagne bottle, stating it was a courtesy from the property manager to which I asked if all guest were receiving that and she answered no. This gesture left me uneasy, especially since my reservation was for one, and such gestures were not extended to all guests. At that point I had already a pretty tight schedule with the excursions I had reserved for the next couple of days, reason why I couldn’t change hotels, but made me feel unsafe so every night I was making to use something to block the door just in case. I value privacy and respect during any of my stay, at any hotel, and this unsolicited intrusion felt uncomfortable. I hope this feedback helps in refining the guest experience. I tried to contact Expedia to report the incident but couldn’t find a way to do so, but would appreciate if an option to report this was built in the app.

Comfortable hotel, within walking distance of the main street/city center (although a bit uphill); room with views of the mountains; (really) hot swimming pool, very relaxing after a trekking day; good breakfast; perfectly clean; friendly staff. Would certainly stay there again.

Cleanliness was ok and staff was good but my concept room was hot. Hard to believe I am complaining about excessive heat in the room Patagonia even without heat on but true. I had to go down to front desk to talk about switching in the middle of night. It took awhile but staff was kind enough to switch my room which is mountain facing but more importantly it was comfortable to sleep for four nights.

We enjoyed our stay very much.

Beautiful hotel and wonderful staff. We spent some time in the bar area for food and drinks and the view is great. A few blocks from the main street (and up a hill) but easily walkable.

Decor was unique appropriate to El Calafate. The hotel was a few blocks from the main street where most restaurants and shops were located. Generally speaking, a very nice property and well maintained.

Great staff

The service was unique! The staff at the front desk are super helpful and friendly. The hotel is in downtown and is located at a safe corner, walking distance from the mall. Also there’s a restaurant right in front that closes at 1 am so it’s a perfect option to dine after a late night flight!

I was a little hesitant to book this hotel due past reviews and honestly I was greatly surprised by the staff front desk team went extra mile to give proper recommendations and they made everything for my group to feel ‘on vacation mood’. It’s true the location is up hill but the lake view is priceless. Breakfast was a 10 with many portions to choose what better fit your diet. Highly recommended!

I would have given the hotel a perfect 5 but there were a few inconsistency problems at check out and with the box lunch we ordered. Nice breakfast and rooms and overall facilities. Easy and wonderful checkin, limited bar selection. Great mini fridge in room. No face towels or hand lotion. Could use better pillows. Really though the best place we stayed in for our 3 week Argentina tour. Hotel is located at the top of a hill 3 walk able blocks to the main street. Very quiet and clean. Seems very new and well kept.

It was all perfect during our stay. Staff is incredibly friendly and helpful. Hotel is conveniently located, just a 12 minute walk to the city center.

We stayed at the suite, the room was great and the property was wonderful.

Very noisy probably would not pick this again

The view is stunning

Not a 4 **** hotel. No room service Very poor maintained.

Great views and comfort!

This hotel was great and the upgraded room was absolutely spectacular. My only gripe was the misleading VIP perk regarding “1 free spa service for 2 per stay”. They told me this only was pool and sauna use, which doesn’t really make it a perk considering everyone staying at the hotel gets use of this…very misleading and should be changed. Otherwise, the breakfast was great and our stay was extremely pleasant.

I enjoyed my stay at the Esplendor, Nice lodge looking hotel, lobby is beautiful as well as bar area. Room is nice, spacious with beautiful views. Staff (Manuel) is really a nice guy and very helpful. Quiet area and 8 mn walk to Centro el calafate (very safe,). The negative is the sauna that is turn off, you have to ask to go an hour before so it is get to the right temperature (I assume this is for economic reason, I am ok with that), the pool was warm one day and cold the other. Breakfast is ok (I am not a big eater).

The wifi didn’t work

I am a hotels gold member and they did not upgrade our room despite availability. They said it was $80 a night and they hoped to sell the room so they couldn’t offer the complimentary upgrade. The stay was otherwise fine but avoid this hotel if there are other options.

Amazing boutique hotel. Beautiful decor. Great rooms. Great service. Sits on a small hilltop with easy access to the downtown area of El Calafate.. Do not hesitate to book its wonderful !!!!!

Adequate facilities, problems with keys every day. Seemed understaffed

Pésimas políticas de cancelación, mi vuelo fue cancelado por aerolíneas Argentinas y no me devolvieron lo pagado

Really lovely hotel with excellent staff. Room was very well appointed and clean. The only drawback is the location. Have to climb a few blocks up and the sidewalks are terrible.