I had issues with the food at the Surf and Turf restaurant, general jamaican breakfast offerings and the Jamaican restaurant. Served watery cold clam chowder soup at the surf and turf. Also cold mived grill pork/chicken at the Jamaican restaurant. Late night room service was a hit and miss. The property and staff was good. The entertainment is average. I would not recommend this hotel based on this experience.

Amazing property! Everyone was so nice and welcoming!!

The service staff was not friendly, our house keeper was the only one that was great. The activities were very slim and the young lady running one of them was very rude. We did not receive our VIP

Staff was amazing. The rooms and resort were very clean. And the food was amazing

My wife and I was visiting for our 25th wedding anniversary and the staff and resort did not disappoint. Special Thank You to Dr.Love, Chanel, Marvialyn, Cassandra, Karl and Travis for makin out rip AMAZING!

Cassandra, Renée and Kam were great bartenders...... the activities were superb in the 3 days I was there.... foam party.... white party...afrobeat dance class....synchronize swimming.... basketball.... bowling... a beach bar b que... the massage!!!! And so much more....I came to the resort alone but everyone makes you feel like family... several people I met extended their stay because you feel like you're home.... but the food..... the food the food! If I could of packed that jerk lobster I would of....10/10 all the way around

Excellent service

Great night activities

Loved my stay overall. Only minor dislikes. Room smelled moldy, patio light not working, few cracks in bathroom walls, husband not a fan of the buffet food but restaurants were good, hot tub NOT working. They may approach you to listen to a timeshare sales pitch but not forceful as I’ve heard about other places. You have option to go to the other two properties which are located a short walk on the beach. Ice cream parlour is at the lower end property which was a nice walk on the beach to get to. You have access to all the other restaurants, pools, and entertainment on the other two properties which gives you plenty of options. I’ve stayed at all three properties and they are more attentive at this location. Adults only so it’s more quiet, smaller and more intimate.

I’ve been to quite a few all inclusive and the food was actually really good. It’s definitely your everyday all inclusive however the staff is what makes the experience great!

Excellent service. Food and staff. The nicest staff! So accommodating. Excellent food! Stayed at Grand and would recommend.

The nicest staff I’ve ever experienced. They really care for the people there

Everything was great clean beautiful spacious food top tier entertainment out of this world

I did not like the mold smell in the hallways and my room.

We truly appreciate the excellent service from the staff, the food was excellent, our room was lovely, and we had a great time at this property. Much thanks to Dovia (restaurant services), Sean (bellhop) Gary, Ralston (butler services) and Rasiva (who took care of our laundry and got it back to us quickly). Thank you for making our visit such a pleasant experience and memory. We loved it here! The B's

This property was top notch. We were at this resort during the Hurricane. They took amazing care of us, and kept us safe. The food and service are some of the best I have ever received.

very friendly

Overall, we enjoyed ourselves at the Iberostar. The food was AMAZING ( probably the best hotel/resort food I’ve ever had). There were so many different options and restaurants on site. The resort was clean, and the rooms were spacious. The staff were so lovely and helpful. I especially liked how they catered to everyone and made it fun. They would host events at the resort and games for everyone to play. Hurricane Beryl made its way during my stay, and the staff was excellent! They kept everyone calm and reassured they were here for us and that our safety was their top concern. The staff was knowledgeable and genuinely wanted to help! Jamaica, this resort owes me absolutely nothing! I had a great time ☺️.

This was a couples trip, room was spacious and clean. Views from the room was Amazing. Room service needs work, sometimes food was ordered and it never showed up or incorrect

I loved that this resort was well prepared for the hurricane. The accommodations for the guest was awesome. They kept us fed and entertained.

The staff were awesome. the resort was very nice.

I recently had the pleasure of staying at the Iberostar Grand Rose Hall Resort (IGRH)in Montego Bay,and it exceeded all my expectations.From the moment we arrived, the staff's warm hospitality made me feel right at home.The resort itself is stunning,with beautifully maintained grounds and a serene,adults-only atmosphere that made my stay incredibly relaxing. My room was spacious, impeccably clean, and offered a breathtaking view of the ocean. The bed was extremely comfortable. However, I experienced some bed bug bites and at my request they changed out the mattress. I enjoyed a variety of delicious meals at the different restaurants,with the Surf & Turf restaurant standing out as my favorite.The quality and presentation of the food were top-notch,& the service was impeccable. The amenities at IGRH are second to none. I spent my days lounging on the beautiful beach or eating lunch at the Palapa, overlooking the ocean and taking in the wonderful breeze. One of the standout features of this resort is the staff.Everyone I encountered was friendly, attentive,& eager to make our stay as enjoyable as possible.Their dedication to excellent service truly sets this resort apart. Staff that were amazing included:Gregory,Tonya, Carlette,Sean,Valentine,and Shunae. In the evenings, we were entertained by fantastic live shows.My favorite,saxophonist,Howard Messam, blew me away with his electrifying performances! Encore! Overall,my stay was nothing short of perfect.I can't wait to return.

Food and entertainment was definitely an A . Staff were amazing and professional. Will visit again!

I liked the spacious room, but the drop down step is very very dangerous

Was such a wonderful experience, will most definitely be back!!!

Just great service and people

This is my second time at Iberostar. The first time I stayed at the Beaches, my second visit was at the Grand. Great selection of food and entertainment at both, but at the Grand I have access to all amenities at the Beaches, the Suites & the Grand! The club at the resort played great music as well. My room was cleaned twice daily. Room service was faster than I expected and any other requests we made were always timely. All staff we spoke with were genuinely kind people & knowledgeable. This is the resort my family stays at each visit to Jamaica.

Satisfactory

Overall, my stay at the Iberostar Grand Rose was decent. Pros: Staff were all extremely friendly and I thought the service overall was excellent. Nightime entertainment was great and my partner and I enjoyed the shows. All of the dinner options (restaurants) were solid with none of them being particularly bad. Beach was clam and clean. Cons: Rooms are clean, but noticeably dated. The lunch options on the grand rose side of the property were lacking versus the buffet breakfast options. Some of the hallways had a mildewy smell and the carpet needed to be updated. In addition, the spa, though nice, is overpriced. The second floor elevator in the lobby always smelled like jerk chicken. I'm not sure if that was intentional. Note: Beware of the VIP/timeshare scam for "Iberostar, the club". Ultimately, we were able to redeem this for free massages at the spa, but the presentations will take about two hours. When offered this opportunity at check-in, be double sure that you're willing to go through with it.

Each and every time i go to Jamaica i will always stay here

Loved the butler service! We are spoiled now and I can't imagine coming back without having it! The only thing we didn't like was there was no grape nut ice cream on site!

Was a great place for Adults only