From start to finish we thoroughly enjoyed our 2 night stay. All the staff were very friendly and professional, breakfast was very nice. Had a meal in the evening which was also very good. We will definitely be returning as it was a home from home.

Excellent location for thé Arena

Excellent little hotel, room was compact but perfect for us, big tv and modern bathroom. Food was excellt and the breakfast was perfect we paid the extra £2 to make it large and it was worth it

It's above a busy pub. You actually have to queue at the bar to check in. Doesn't appear to be any instructions on how to change the heating. The walls are paper thin, worse than any hotel or B&B I've known. It didn't help that all the other residents on my floor were a hen party who arrived back at 4am, and who strangely arose at 8am full of beans.

The property is really nice, new and well cleaned. The staff was nice and friendly. The hotel is very close to the city centre and Victoria Station. The breakfast was good.

Great location, great staff, lovely room and bathroom. If you are a light sleeper, bring ear plugs since the hotel is next to a busy junction and above a pub.

The room was a little small for 2 people, couldn’t manoeuvre around the bed. No running water in the morning so couldn’t shower.

Very pleased with my night’s stay here - good check-in, drinks/food available and breakfast decent too. Inexpensive and good value for money.

Great place to stay, convenient for center but the street was quiet. I had to work from there this morning and WIFI worked well. Nice friendly staff and they even extended check out a little to help me finish my conference call.

The staff were super friendly and happy to help , check in was super fast we got to are room and unfortunately the cleaners hadn't emptyed the bin from previous guests it was full and almost overflowing, we decided to have a later check out the day after , even with a do not disturb on the door handle the cleaners came into are room lucky we was fully clothed laying on the bed you are on a busy main road so please be mindful when booking if your a light sleeper make sure you close your windows, room is spacious bed was comfortable, your own heating thermostat for your room , at the bar guests get 15% off food and drink, in all I would stay at this hotel again easy to get to

Very friendly staff, lovely clean room, and perfectly placed for our visit to New Century for our gig. Would definitely recommend.

Excellent, walking distance to shops and arena

Amazing place. Very good location easy access to Manchester public transportation. Good staff as well.

Very comfortable rooms if a little noisy at times

A really lovely refurbishment and the staff are utterly fantastic! They are so friendly and welcoming - a massive asset! The rooms are spacious, clean and fresh. Lots of really nice touches, the beds are comfy and the hotel is centrally located. I was really happy with the bathroom in particular - this was a great size which is not always the case for a city centre hotel. Two things to be aware of...neither are things the owners have control over. Just things for visitors to be aware of. The first is that it's an older building so the stairs up to the rooms are a little bit steep. I should have realised this given the age and historic nature of the overall property but that was a bit of a trial at times because I have weak joints. I'd still stay there again because it's lovely when you get to the room! But I would just say to be aware of that. The second is that it's on a busy road so can be noisy. This is the trade off for staying centrally so is to be expected. And I found that being on 2nd floor reduced the noise. So next time I'd like to try a 1st floor room to see if the noise is significant there as this might be a way to manage the stairs. I would definitely stay here again. Thanks for making me so welcome.

Me my Brother and Best Friend stayed here on the 09/06/23 was really impressed got 20% off at the bar for staying at the hotel rooms where definitely value for money very clean and tvs with everything YouTube Netflix etc toilets where clean in the room and good friendly staff would definitely re book in the future 10min walk in to the city centre

Nice little hotel with large spacious rooms. Very comfy beds and I like the modern look of the room. The staff was very nice, friendly and welcoming. The only downside was I didn't get to enjoy the breakfast since it's served from 8 am and had to catch an early train. I did try and order breakfast but it was taking too long and I was running late. Just a friendly feedback here and have breakfast start earlier so guests can have time to eat and not be rushed.

The rooms and the breakfast have received a facelift. Nice staff.

In business, I was always told that the best way to impress your superior is to exceed their expectations; turns out that the same thing can be said about how to impress a customer, exceed their expectations, which is exactly what our stay at the Black Lion managed to achieve. Our room was spotless, every single member of staff were a pleasure to deal with and the complementary breakfast was delicious - I had to double, if not triple check that the breakfast was actually complementary.

It was spotlessly clean upon arrival, however our room didn’t have much of a clean during our stay. There were marks on the bathroom sink that were there for the full three days as well as some bits on the carpet in the bedroom that didn’t get hoovered. When we pulled back the quilt to get in bed, the bottom sheet was rumpled and had bits on it. However, these were very minor observations and we would definitely return. There were fresh towels and toiletries daily which was not really necessary, most hotels now only replace towels if you indicate that you require so by placing the used ones on the floor in the shower. The location was excellent for the centre of Manchester and within walking distance of most of the sights. The breakfast was plentiful and excellent each morning.

Nice hotel but lots of noise from pub and late-arriving guests on a saturday night meant very disturbed sleep.

Easy check-in friendly staff nice warm room ,comfy bed and a good TV plus a great location near to Victoria station

Absolutely love our stays here, staff very friendly and welcoming, breakfast is delicious always

I stayed on the second floor and found the place to be very quite despite a loud pub quiz going on the ground floor. The room was nicely decorated and the bathroom was spotless. The room was nicely warm when we got in. It was also not too big but ok. A couple selection of coffees and teas that we drink at home everyday were on. Slept well, no sound from outside or next rooms. The complimentary breakfast was one of the best I've had so far. From the breakfast menu I chose a full english which had nice crispy bacon, heavenly hash browns, mouthwatering succulent sausages, a scrumptious egg, tasty beans, flavoursome mushrooms and 2 slices of toast. For the price of the room, it was well worth it. If I could suggest 1 improvement needed, the pillows. The ones in our room looked tired and underfilled.

This place is great value and ideally located. It is above a pub though and is very noisy.

excellent stay

A great find for a trip to the centre of Manchester. We took a 6 minute walk and we were at an entrance to the A.O,N Arena, about the same distance to the side entrance to the Arndale shopping centre. You are above a pub, however, we were on the 2nd floor and didn’t hear any noise. Good breakfast the next day, will return !

Fantastic, from start to finish. Discounted parking within walking distance, a warm welcome when we arrived, a nicely aired, clean and tidy room, a nicely cooked breakfast included and all in all a really nice stay. We would definitely stay here again.

We chose to stay here as it was a 5 min walk from Deansgate. We were pleasantly surprised. The rooms were clean and modern. The art work was fab and very Manc. My husband got up in the night as he couldnt sleep (due to pain, nothing to do with the hotel) and he sat in the bar with the night staff chatting and playing darts until morning. They were so friendly and accommodating. The breakfast was very good. Would definitely stay here again

Nice rooms and great location. Good discount on parking and nice breakfast too

The entrance was from a bar side and was very noisy, no elevator/lift and difficult to carry the bag to 2nd floor. No complementary water, breakfast was good. Car parking was difficult to find.

Really easy to find, check in was straight forward, all stairs to rooms so you need to be fairly fit, room modern and nicely decorated, really good shower, there are only blinds at the windows so take an eye mask and the road is very busy so take ear plugs, we would stay again as its only 5 mins walk from.Victoria station plus you get 20% off food and drink being a resident