Such a unique and friendly hotel. The dinner and breakfast are amazing. Hotel staff is very helpful. Very close to the station. I recommend communal bath - its very good.

Great stay at authentic ryoken. Staff was friendly with some English speaking staff. Property abit dated but otherwise well mainteined, room was large with own toilet but only common bath in the Onsen. Private Onsen was good water comfortable but not as hot as I expected. Kesike dinner and breakfast was amazing and best in class, really enjoyed the beef, crab and sashimi served at dinner. Location good near train station but only route to ryoken will require climbing stairs down underpass (take note for large luggages) also many stairs in ryoken no lift. Overall enjoyable authentic stay for 1 night

I had a nice ryokan experience here. The rooms were clean and comfortable. The included meals were impressive. The only thing I would have wished for was for more guidance from the staff regarding the proper way to stay at a ryokan, although I found some guidance cards in my room. It may have just been a language barrier as I don't speak Japanese and they didn't speak much English.

Very friendly staff with very good breakfast and dinner. Relaxing bathroom.

The property met our expectations, food and service was amazing, although the staff’s English is limited, they try to understand as possible. It is conveniently close to the Gora Station. Onsen was clean and private, We enjoyed our stay.

Staying at Gorakan was an unforgettable experience. We are very grateful to the hosts for accommodating a "no fish" kaiseki request for one of us. The entire menu was reinvented and all flavors rebalanced with that in mind. We were very touched by the individual attention we received. This ryokan is perfectly located within a walking distance from the station which makes it super convenient, and the onsens are very relaxing, quiet and clean. Thanks again for hosting us.

Great!

I liked very much

Our hosts were particularly helpful and generous and looked after us when we were marooned by a storm.

This property is owned by an older couple who is very nice and humble. It was really close to the gora station (2 min walk). Please look for underpass at gora station to get to the hotel quickly. The underpass is very easy to find. They hold your luggage starting at 10 am. The Kaiseki dinner and breakfast was very good. We ate so much we could not finish the entire 9 course dinner. Dinner consist of appetizer, soup, a5 grilled wagyu, tempura, fruit dessert and many other dishes. The beds on the floor was surprisingly comfortable. The best part of the stay was the private onsens. We were able to reserve private Onsen time at checkin. We got it for 40 min in the evening after dinner. Next morning we went again but it was very busy. The private Onsen was very relaxing, not too hot but perfect temperature, and can fit 2-4 people.

The owner was very hospitable and his English made it easy to communicate. We loved getting to use one of the private onsens. The food was amazing!! The building itself is a little older and has a lot of stairs. Wonderful stay

This was an amazing place. I wish there had been more nights available when we originally booked. We would have definitely stayed longer. The food was amazing and the staff was too.

Relaxing inn with private onsen and delicious meals!

Location is very convenient, few minutes walk from station thru under pass access, Owner is very friendly and helpful, speaks relatively good English. Serves great breakfast and dinner. Private Onsen is great with basic toiletries, just need to reserve during check in, is free for hotel guest.

This is my second time to stay this traditional Japan hotel. I stay 2 night to visit the wonderful Hakone. See you next time!❤️

The staff is so lovely and the food is fantastic, could not recommend it more.

This is the best ryokan in hakone. Food is great, hospitality lvl 10/10 and very clean rooms. A true blue ryokan experience. I love the private onsen which is 24 hrs accessible after 10pm.

Overall, this place was wonderful. They were very mindful of cleanliness and service, especially in the midst of reopening with the recent COVID count decrease in Japan. Pros: - Location was amazing. Just a 3 min walk from Gora station if you walk thru the tunnel at the station. It has stairs so might be harder if you have a stroller or heavy luggage, but it will save you 10+ mins instead of walking around. - Food was off the charts, especially the last night of the stay. They set us up in a large tatami room for our family (each group had their own room for breakfast and dinner). We had fresh fish, cooked fish, beef, chicken, crabs, lobster, stew, and on and on. It was waaay too much for us to finish and so good. Kids were happy with their food too (usual okosama stuff like ebi-fry, etc). Could not change times (8am for brekkie and 6pm for dinner) but not much to do in Hakone after 6pm anyways. No baby food though so you would have to prepare yourself. - Onsen: they have a normal onsen that allows day visitors, as well as you can sign up for 40min sessions in the private baths if you stay. Very clean and very nice private, outdoor onsen for you and your group. - Service: Catered to all of our needs. Sheets changed, extra towels, food allergies, etc. Rooms were a bit older but very well kept, updated and clean. Our room had futons which they lay out and put away while you're eating. Overall a great find. Our 5 year old cried because she didn't want to leave.

Fantastic experience. I felt like a guest in someone’s home; I arrived early and the caretaker was nice enough to hold my luggage while I explored the town. Not to mention the private hotspring and it’s night time view of the illuminated mountain-side. Truly amazing!

Spacious, traditional rooms with futons laid out on tatami, and actual paper shoji screens separating rooms. Quite comfortable if one is used to sleeping on a lowered surface, but may prove an issue for mobility impaired guests. In the same vein, accessibility is extremely limited - guest rooms are accessible via stairs, ditto for the dining hall. Guests with mobility issues may need to look elsewhere. Dining is kaiseki-style in the evenings, and breakfasts also have quite the spread, with excellent variety and competent preparation. Finally, the inn is located extremely close to Gora train station, and I'd like to inform all potential guests that there is an underpass right next to the station exit, running under the cable line line, that allows commuters to get to said inn much quicker than my rather more circuitous route around the station. Dragging a suitcase around really makes traversing mountain roads a lot more arduous than usual, so please take this shortcut.

Very traditional experience, and great for a night or two max. Meals unbelievably good. Futon beds are not my fave (cos we aren't used to them). Nothing a chiropractor cant fix!! Haha

The staff were so kind and welcoming! They did their best to make sure we were comfortable, and enjoying the full ryokan experience. Incredibly hospitable! The rooms were so nicely decorated in accordance to a traditional ryokan.

Great location. 3 mins walk from Gora station, please note need to get through a tunnel with few steps of stairs. The room size is suitable and comfortable. While you need to get to guestroom by climbing stairs. So please aware your luggage weight. Onsen is good. Please make your reservation at the front.

Amazing experience. The private onsen was just wonderful in the cold winter temperatures. The food served was sumptuous for adults and kids.

Excellent traditional Japanese dinner and breakfast! Very convenient to all transportation options. Rail, train, etc Property is a little dated but otherwise kept in great condition for its age.

I expect the room to be better decorated. It was not as premium as the price we paid for. The dinner was not as fantastic as I expected.

Perfect for Hakone trip. Highly recommend this ryokan!!

Close to train station. Excellent dinner and breakfast.

Family-run ryokan. Small but squeaky clean. Dedicated and service oriented staff. You will experience 6-Star hospitality while staying at Gorakan. The Kaiseki dinner we had was extremely good! Breakfast was superb as well. There was even a private onsen for couple! All in all, really value for money. Thank you very much for your warm hospitality.

Friendly, professional staff, amazing food, great location. Make sure you check in on time and book your private onsen session.

Good location only 5 mins walk from station. The map on hotel.com is wrong. Search with google map. Includes a satisfying japanese style dinner and breakfast, make sure you save enough time to enjoy!

Clean and comfortable stay. Good location. Polite and helpful staff but they speak minimal English. The private onsen was very good.