Everything- the staff, the facilities, the check in process, convenience to city centre, Titanic museum etc, the garden area, all our rooms en-suite & one accessible, house rules etc very clear.

We didn’t know about the brand new leisure centre directly across the street. We would have come prepared for the pool, perhaps even the spa. But we enjoyed breakfast there. Muse owners should inform guests about that place !

The house is very nicely decorated with lots of space for kids to move around. Very clean and close to the city.

The kitchen is really nicely laid out but the pots and pans are very poor quality and made it very difficult to cook a proper breakfast. We booked exclusive use of the house so the kitchen/living room area wasn't very comfortable for the group of 9 guests. I think another couch in the living room might help. Also there was no sweeping brush. Didn't want to leave the place unclean. We had a lovely time, just a couple of tweaks needed.