I complained about my visit to the management company and felt that the staff were polite and professional even if we couldn't reach a resolution.

I left after one night after booking for seven. Felt that the accommodation was nothing like as portrayed on Booking.com. Found that had booked a tiny attic, no chairs, table, cupboard space, wardrobe, or even somewhere to hang up my jacket. Soon after that I got there got a phone call wanting me to be absent from the property next day at 8 am ( on a Saturday) as the maintenance man needed to visit ! Not to worry, I had already gone by then. All I can advise is that if anyone wants to stay there make sure that they are 100% sure what they are booking even if asking extremely basic questions such as is there a table, chair, cupboard, chest of draws, etc in the specific flat concerned.

Nothing

Not an apartment more a bedsit for flat 6 but got charged same rate for the flat 1 which was twice the size Up in the eves with no ventilation and a communal light on and off all. Night blaring in the the room No where to hang clothes or sit down

Very friendly staff when on the phone, short distance from city centre easy to find very close to train station and local food shops

Nothing

I didn’t like the property

The space of this is absurd. The roof is low and the window is covered in Green mould slime. There nothing to store clothes at all so I Had to leave them on the floor or in suit case, because both storage drawers was covered in fresh linen and towels. Don’t go with the pic they show you won’t get that room. I complaint and I was ignored I had to leave 1 night earlier as I couldn’t stay on that box. The microwave touches your bed. The bedding was not very clean lucky the 2 drawers under the bed for storage for the guest was full of fresh linen so I had to made the bed fresh myself. Bathroom there’s small shower and no water pressure, the shower is electric or the water goes extremely hot or very cold. Very tiny mirror that I couldn’t use because the ceiling again is Lower so I had to look and bend bit sideways. Requested refund and I got only messages saying sorry nothing else. The noise of other guest going in and out is so loud and the polish cleaners in the morning don’t make you welcome at all because they are shouting and making noise. DO NOT STAY AT THIS PROPERTY.

A very high price for such a cheap accomodation.

Great central location. Apartment was a very high standard.

Loved the central location. The apartment was spotless. Had everything we needed for our two night stay Comfortable bed, stylish dining area. Easy to use oven and hob. We shall definitely return when visiting Worcester.

Leaving by 10am but not a criticism, just would have liked to stay for longer.

location to train station and shops was great. it was clean and had all the facilities you could need for self catering, apart from a working microwave.. but there was an oven so no worries. checking in and out was easy, and communication with owners was quick.

there’s was a lot of noise outside in the evenings, and there was a lot of stairs to climb which isn’t great if you have a heavy suitcase!