Clean, Comfortable, friendly front desk staff, super close to the mercados and zocalo.

Excellent hotel in the down town close to everyyhing

Location

No elevator

wifi didn’t work properly

This hotel has a great feel, with an inner courtyard to enjoy breakfast and drinks. Its in a great spot with an easy walk to all the sights. Plenty of bottled water is provided (seems a small thing but not all hotels in Mexico do and it makes a difference).

location

breakfast could be included

Great location, the staff was very friendly and we enjoyed our stay. We would definitely consider staying here again.

Bathrooms were small - clean and fully functional, but small. Wifi signal in the rooms was spotty although it was great in the common area.

location, large rooms with a/c

staff was very unfriendly and unwelcoming

The location was great - we could walk to all the big markets.

Everything was cost plus...water, coffee, continental breakfast.

The location here is great, right in the heart of Oaxaca city. The rooms are spacious and the bathrooms are nice and open, with good facilities. Air con was good.

We booked a balcony room and initially were put in a room with two beds, which made sense when we realised that the beds individually were too small for two adults to sleep in. The room also had no balcony, and no windows. After mentioning this, we were put in a better room with a balcony, but I feel this should have been honoured from the beginning, as we had specifically booked that. The foyer downstairs is echoey and loud from 7am onwards, meaning you can hear all the breakfast noise from early on. They also charged us for bottles of water in the room, despite no sign warning you of this!

Lovely setting, large and comfortable rooms, easy walking distance to the centre.

Breakfast was included and the fresh fruit with yoghurt good. The bedroom was spacious and always clean.

The room safe barely held our computers and sometimes it was hard to lock… The bread was the boring “wonder” white bread, and not at all up to the standard of the hotel. I ordered hot chocolate and it never arrived, though perhaps the morning staff are not enough to handle serving anything more than coffee? But it was a listed option on the daily menu so why shouldn’t one be able to order it? Especially in Oaxaca, the land of chocolate, it should be the pride of the hotel….

great location. nice bar area super friendly staff

Good price, breakfast included, good customer service.

pillows very high, had, very uncomfortable. l slept with no pillow.

Great location and staff!

Needs better lighting in the bedroom

great staff, great breakfast, beautiful ambience, super close to zocalo and markets

Beautiful hotel with lovely staff. Room was small but clean and comfortable with fantastic shower pressure! The hotel courtyard is stunning, Would stay again.

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