Great location and big comfortable room, great place to stay

Great location and big comfortable room, great place to stay

Great

Great

Not bad

Not bad

By any measure this is one of Australia’s great hotels. The management rightly celebrates the building’s history as the first accommodation to be built for politicians & senior public servants in the early days of Canberra. But in addition to that (and the elegant renovation) the service was superb, and the food excellent. It’s also close to the National Gallery, the National Library etc.

Outstanding! Staff were so professional, courteous and efficient . Concierge helped with postage stamps for postcards - went over and above. Breakfast buffet was amazing - best quality and flavour have had in Australia!

By any measure this is one of Australia’s great hotels. The management rightly celebrates the building’s history as the first accommodation to be built for politicians & senior public servants in the early days of Canberra. But in addition to that (and the elegant renovation) the service was superb, and the food excellent. It’s also close to the National Gallery, the National Library etc.

Outstanding! Staff were so professional, courteous and efficient . Concierge helped with postage stamps for postcards - went over and above. Breakfast buffet was amazing - best quality and flavour have had in Australia!

Lovely historic hotel with beautiful dining rooms. There is no charging facility for ypur electric car unless its a Tesla

Lovely historic hotel with beautiful dining rooms. There is no charging facility for ypur electric car unless its a Tesla

We spent one night at Hyatt Canberra and it was perfect. Simple check in - we were actually allowed to check in early which was great as my Wife and I were very tired and needed a nap before dinner. Nice bathroom, a comfortable bed, we made a little use of the TV. Really enjoyed our stay and we look forward to returning soon

Lovely stylish hotel, warm welcome & very comfortable surroundings. A great place to stay.

Lovely stylish hotel, warm welcome & very comfortable surroundings. A great place to stay.

Hotel is in a good central position for many Canberra attractions. Lovely old world feel around the hotel BUT sadly our room was right underneath some improvement work taking place and drilling began at 7am on weekdays. We left our room at 9am on Sunday and came back just before 2pm and room had not been cleaned as well as a Room Service tray was left in the open the entire weekend without being collected. Overall a great hotel, but some of the finer details need a little more attention.

Hotel is in a good central position for many Canberra attractions. Lovely old world feel around the hotel BUT sadly our room was right underneath some improvement work taking place and drilling began at 7am on weekdays. We left our room at 9am on Sunday and came back just before 2pm and room had not been cleaned as well as a Room Service tray was left in the open the entire weekend without being collected. Overall a great hotel, but some of the finer details need a little more attention.

Iconic hotel with a charm, great hotel with a old charm, while the foyer and room was great the the pool facilities definitely could do with an uplift.

Iconic hotel with a charm, great hotel with a old charm, while the foyer and room was great the the pool facilities definitely could do with an uplift.

Amazing hotel great service, design and comfort.

Amazing hotel great service, design and comfort.

Always a favourite place to catch up with friends for a drink, this time we got to stay.

Always a favourite place to catch up with friends for a drink, this time we got to stay.

We had two sleepless nights due to the room temperature, I believe, the doona was too warm and without it was too cold. We had a package which apparently relegated us to a remote room,119, our previous room 202 ?? was more comfortable and convenient.

We had two sleepless nights due to the room temperature, I believe, the doona was too warm and without it was too cold. We had a package which apparently relegated us to a remote room,119, our previous room 202 ?? was more comfortable and convenient.

Staff were great, we had to move rooms and the staff were more than helpful

Staff were great, we had to move rooms and the staff were more than helpful

This is such a beautiful hotel and apart from the excellent service and rooms anyone who appreciates a lost era in design will love this property. Built in the Federation architectural style there are echos of Frank Lloyd Wright's Imperial Hotel, sadly demolished, in Tokyo. Highly recommended and can't wait to stay there again.

This is such a beautiful hotel and apart from the excellent service and rooms anyone who appreciates a lost era in design will love this property. Built in the Federation architectural style there are echos of Frank Lloyd Wright's Imperial Hotel, sadly demolished, in Tokyo. Highly recommended and can't wait to stay there again.

Overall a nice experience. A couple of observations though: the room sevice breakfast was cold and you needed to call and ask for butter for your toast. For a 5 star establiahment, it should be a given and provided with your breakfast including a selection of jams, jellies or spreads . Another criticism is that different staff constantly asked if everythjng was okay every few minutes while i was having dinner in the tea rooms. This became very annoying. Also, 2 different wait staff asked for my order at dinner and i did not receive what i ordered for desert Also, coffee which was requested and on the bill was not provided so there are a few issues with staff. There should be one staff member attending to a tables needs, not multiple, and dont interupt every few minutes. Some discretion is needed and a query at the end of the meal is sufficint. This showed a rather disrespectful and juvenile approach. Other than that, everything else was okay, though i had to aak for water several times in the room. I would have thought that this should be provided. One 400ml bottle was rather skimpy. Other establishments i have stayed at have not charged for additional water. My only other criticism would be that there was no one to show you to your room and the hotel is rather a rabbit warren. The gym and pool facilities are also a distance from the hotel acroas a road which i found strange. For one of the top hotels in Canberra, there is definately room for improvment

Overall a nice experience. A couple of observations though: the room sevice breakfast was cold and you needed to call and ask for butter for your toast. For a 5 star establiahment, it should be a given and provided with your breakfast including a selection of jams, jellies or spreads . Another criticism is that different staff constantly asked if everythjng was okay every few minutes while i was having dinner in the tea rooms. This became very annoying. Also, 2 different wait staff asked for my order at dinner and i did not receive what i ordered for desert Also, coffee which was requested and on the bill was not provided so there are a few issues with staff. There should be one staff member attending to a tables needs, not multiple, and dont interupt every few minutes. Some discretion is needed and a query at the end of the meal is sufficint. This showed a rather disrespectful and juvenile approach. Other than that, everything else was okay, though i had to aak for water several times in the room. I would have thought that this should be provided. One 400ml bottle was rather skimpy. Other establishments i have stayed at have not charged for additional water. My only other criticism would be that there was no one to show you to your room and the hotel is rather a rabbit warren. The gym and pool facilities are also a distance from the hotel acroas a road which i found strange. For one of the top hotels in Canberra, there is definately room for improvment

Best option in town. Feels luxurious, solid, respectable. Staff were all very good and friendly