This hotel is the worse i have ever been to. Says free WiFi on site but only free in lobby area, charge is £7.00 per day per device in your room and we had booked for 8 days! The food was so bad we had to eat out, trays of fried food every day , we had to ask what it actually was and when i asked what type of fish one evening member of staff just shrugged, its fish he said!!! Window were screwed shut in restaurant in case "seagulls got in" it was stiffling. Oh and the rooms were never cleaned, not company policy, , onky things "topped up" if you put out a notice , so nothing done for whole stay, needless to say we left early.

This hotel is the worse i have ever been to. Says free WiFi on site but only free in lobby area, charge is £7.00 per day per device in your room and we had booked for 8 days! The food was so bad we had to eat out, trays of fried food every day , we had to ask what it actually was and when i asked what type of fish one evening member of staff just shrugged, its fish he said!!! Window were screwed shut in restaurant in case "seagulls got in" it was stiffling. Oh and the rooms were never cleaned, not company policy, , onky things "topped up" if you put out a notice , so nothing done for whole stay, needless to say we left early.

Awful place . Looks like the hotel from the shining ins side and out

We had a lovely room, clean, but we had to clean the windows. The breakfast was superb

Awful place . Looks like the hotel from the shining ins side and out

I stayed on a half board option the breakfast choice was acceptable but I was very disappointed with the dinner choices and was given the same pudding for the four days I was there. Also although the room was large and overall clean we had a cistern leak in the bathroom which I had to report three times before it was fixed “Grand it was not’

I stayed on a half board option the breakfast choice was acceptable but I was very disappointed with the dinner choices and was given the same pudding for the four days I was there. Also although the room was large and overall clean we had a cistern leak in the bathroom which I had to report three times before it was fixed “Grand it was not’

Properties location is very close to pier but the hotel restaurant facility is not good, they serve dirty glass, breakfast condition was very poor

Poor breakfast for the price Windows in room dirty not cleaned curtains not hung properly Kettle dirty inside had to swap for a new one Bar shut early no mention of last orders no drinks available after 23.00 Card payment only no cash except for bingo games

It’s nice and view of seaside. It’s very relaxed and happy.

This hotel needs to have some major improvements

This hotel needs to have some major improvements

Nothing

Nothing

The hotel was full of guests who were noisy and disruptive at meal times. They were not normal holidaymakers, but in large groups. We felt they were taking over the hotel and guests such as ourselves were pushed out. We had stayed at this hotel before but never again. Nor will we be visiting Llandudno again.

The hotel was full of guests who were noisy and disruptive at meal times. They were not normal holidaymakers, but in large groups. We felt they were taking over the hotel and guests such as ourselves were pushed out. We had stayed at this hotel before but never again. Nor will we be visiting Llandudno again.

You get what you paiy for booked a cheap and cheerful room only the decor is dated but nice enough for 1 night stays

Not good experience

Not good experience

Quality was not good , basic service were not available

Quality was not good , basic service were not available

I’ve always wanted to stay in this location stunning views and walks up its great that they are working really hard to bring this hotel back to the best condition I hope it becomes as popular as it once was where I stayed was spotless enjoy xx

I’ve always wanted to stay in this location stunning views and walks up its great that they are working really hard to bring this hotel back to the best condition I hope it becomes as popular as it once was where I stayed was spotless enjoy xx

The floorboards creaks around the bed really bad in the room..

The floorboards creaks around the bed really bad in the room..

Stayed for two days, putting a Premier sticker on the door does not make it a Premier room, just stayed at the Grand Hotel in Scarborough, a far superior Hotel, even without the sticker on the door, the other downside is the scandalous price for a very poor Breakfast.

Stayed for two days, putting a Premier sticker on the door does not make it a Premier room, just stayed at the Grand Hotel in Scarborough, a far superior Hotel, even without the sticker on the door, the other downside is the scandalous price for a very poor Breakfast.

Lovely and clean .

Hotel and staff very good. Very good breakfasts but the evening meal was utter crap.

Hotel and staff very good. Very good breakfasts but the evening meal was utter crap.

Lovely and clean .

The Grand Hotel is a very dated now. Our room was small with 2 sockets on one side near the television and kettle, which sounds great but when I plugged in the hairdryer I could not see in the mirror as it was too far away. In this day and age we need more sockets or USB ports. However I say in this day and age, but the hotel is suited for the older generation, with Bingo every evening. The breakfast was adequate not really much flavour its obvious the cheapest produce had been purchased. We did not have evening meals there as we ventured out. Staff are pleasant enough. Cleanliness: I did clean the light switch as there a brown mark on it and I did not want guess what that might have been. Décor in our room was very dated as well.