May consider removing hanging light as keep banging head and im on 5'9 other than that an excellent appartment and good location

May consider removing hanging light as keep banging head and im on 5'9 other than that an excellent appartment and good location

2 single blokes stopping overnight.bouble bed and single both woke up to a early set of with cripling back ache. Given wrong code for door to enter but soon sorted out.plug socket on the wall not in the best condition.did mention to host so hopefull sorted out before next guest.room number 1.lovley room but missing final touches.slight mould on inner outside wall and wallpaper could do with pasting down in places

2 single blokes stopping overnight.bouble bed and single both woke up to a early set of with cripling back ache. Given wrong code for door to enter but soon sorted out.plug socket on the wall not in the best condition.did mention to host so hopefull sorted out before next guest.room number 1.lovley room but missing final touches.slight mould on inner outside wall and wallpaper could do with pasting down in places

Easy to find, 14 minute walk from Chester Station. Shops and plenty of food places to buy food for lunch and dinner and restraunts close by. I spoke with Claire, she was lovely, helpful and made me feel very welcome and at home. I highly recomend Maison Claire. I would definitely stay again.

Easy to find, 14 minute walk from Chester Station. Shops and plenty of food places to buy food for lunch and dinner and restraunts close by. I spoke with Claire, she was lovely, helpful and made me feel very welcome and at home. I highly recomend Maison Claire. I would definitely stay again.

Centrally placed for all sites and attractions. Clean and modern, fantastic for our stay.

Centrally placed for all sites and attractions. Clean and modern, fantastic for our stay.

Entry is by a code given by the landlady. The room was very small but comfortable. Tea and coffee supplied in the room. The lighting in the toilet/shower room was too dim for shaving. Generally, its a cosy place. The landlady was very pleasant and couldn't have been more helpful. I would happily stop there again.

Entry is by a code given by the landlady. The room was very small but comfortable. Tea and coffee supplied in the room. The lighting in the toilet/shower room was too dim for shaving. Generally, its a cosy place. The landlady was very pleasant and couldn't have been more helpful. I would happily stop there again.

Room was poor. Damp and cold. We asked for the heating to be on and we given a small fan heater. The room was dusty. Wall paper bubbling away from wall. Shower poor. Towels tiny and thin. No toiletries just a used empty shower gel bottle in shower. Cushions on bed stained. Felt dirty and not Covid safe. Booked breakfast for day two - Clare told us to text her time we wanted breakfast. It wasn’t ready and Clare explained she had been out drinking night before and was running late. She then burned our breakfast and put burned side of omelette reface down hoping we wouldn’t see it. She said she had burned pan. All smoke alarms going off. Food swimming in grease. Not sure whether she was still drunk! She did take breakfast coat off bill but I felt quick sick after. All in all totally overpriced stay. Shabby, dirty and a big let down. Amateur.

Room was poor. Damp and cold. We asked for the heating to be on and we given a small fan heater. The room was dusty. Wall paper bubbling away from wall. Shower poor. Towels tiny and thin. No toiletries just a used empty shower gel bottle in shower. Cushions on bed stained. Felt dirty and not Covid safe. Booked breakfast for day two - Clare told us to text her time we wanted breakfast. It wasn’t ready and Clare explained she had been out drinking night before and was running late. She then burned our breakfast and put burned side of omelette reface down hoping we wouldn’t see it. She said she had burned pan. All smoke alarms going off. Food swimming in grease. Not sure whether she was still drunk! She did take breakfast coat off bill but I felt quick sick after. All in all totally overpriced stay. Shabby, dirty and a big let down. Amateur.

Clean and well maintained, everything you need for a comfortable stay.

Clean and well maintained, everything you need for a comfortable stay.

Clean practical room, The rate was advertised with breakfast included but they don’t do breakfast so bit misleading. Said they had told Hotels.com several times to change it but they haven’t but do think maybe the hotel should remove their business from the site or do more to make sure the room is advertised correctly. Also makes me wary of using Hotels.com as how many more properties are advertised incorrectly.

Clean practical room, The rate was advertised with breakfast included but they don’t do breakfast so bit misleading. Said they had told Hotels.com several times to change it but they haven’t but do think maybe the hotel should remove their business from the site or do more to make sure the room is advertised correctly. Also makes me wary of using Hotels.com as how many more properties are advertised incorrectly.

Great position for town. Quite, friendly, comfortable, warm and clean. Recommended.

Great position for town. Quite, friendly, comfortable, warm and clean. Recommended.

On arrival, had to phone to get combination of KeySafe - places rather high to left of door, if old or partially sighted you would struggle to gain entrance with combination. Decor very nicely thought out - as a solo traveller I stayed in room 4. I found the bed to be noisy and uncomfortable as to bouncy. I woke at 3am and drove back to London. I sent a text at 6am to say I departed and would not require breakfast while driving using-hands free. Only to receive a rather sarcastic & angry response. No effort to ask dietary needs. I they put as much effort in quality of beds as in design & decor then I would have given them an ok review.

We had a few plumbing issues but were able to move rooms. The decor is unusual but we really liked that. Claire couldn’t do enough for us to make our stay a pleasant one. We’ll be back 😊

Dissapointed greeting was you are early when booking said from 10.30 am which owner blamed on booking site then said we had to pay for breakfast which we booked in advance as well. Not at all what we call luxury the wallpaper was exotic! It did have a good location on fringe of town with carpark over the road

Dissapointed greeting was you are early when booking said from 10.30 am which owner blamed on booking site then said we had to pay for breakfast which we booked in advance as well. Not at all what we call luxury the wallpaper was exotic! It did have a good location on fringe of town with carpark over the road

Everything OK, real near to town center, very small room and NO FREE parking as advertised. Parking fees from 18:01 to 11:00 to other day was 11 pound.

Lovely hostess, comfortable but small room, very clean with lovely breakfast. Best thing though and why you should defiantly book this property is it’s 10/10 location. So close to Chester town centre and it has a very secure, very cheap car parking station just across the road. For the location there is no better priced or comfortable B&B. Highly recommended for those wanting to explore Chester, walk its wall and be safe and well looked after. Excellent value for money thank you.

Lovely hostess, comfortable but small room, very clean with lovely breakfast. Best thing though and why you should defiantly book this property is it’s 10/10 location. So close to Chester town centre and it has a very secure, very cheap car parking station just across the road. For the location there is no better priced or comfortable B&B. Highly recommended for those wanting to explore Chester, walk its wall and be safe and well looked after. Excellent value for money thank you.

Excellent location with reasonably priced parking just across the road. Getting into the property was no problem; a call to the owner as requested in the reservation confirmation meant someone was there to let us in. We had an upstairs room, lovely decoration and quiet. The cooked breakfast was excellent and well worth the additional fee. We would definitely stay again and recommend it.

Excellent location with reasonably priced parking just across the road. Getting into the property was no problem; a call to the owner as requested in the reservation confirmation meant someone was there to let us in. We had an upstairs room, lovely decoration and quiet. The cooked breakfast was excellent and well worth the additional fee. We would definitely stay again and recommend it.

My stay at Maison Claire, at 2 St Ann Street on Tuesday evening, 14 May, 2019, was the single worst experience I can recall in over fifty years of visiting and staying in the UK, and in several visits to Chester over those years. I have never before written to complain of any British accommodation, but feel I must do so now. I had pre-booked my stay on Expedia. After a long day which began with a 7:35 AM train from London Euston to Stafford, a day’s work in Stafford, and a train to Chester, I walked from the Chester rail station to find Maison Clair around 6 PM. I am 76 years old, had lugged my bags from the station, and was extremely tired. I expected a warm welcome, some advice about where to go for dinner, and a rest in what describes itself as a ‘luxury’ B & B. I rang the bell…and no one answered. I rang several times with the same result. I then noticed a phone number on the door: it appears that the management does not stay in the premises, but expects guests to ring up for instructions on how to get into the building. This was not indicated when I booked, and it was little use to learn of it on arrival: I have no mobile phone! So, there I was, very tired, standing on a street corner in a fairly isolated area, with no access to the room I had booked let alone any welcome, with heavy bags, on a hot and sunny late afternoon. After a few minutes, I wandered with my bags through the neighbourhood until I came to an office building. I entered in the hope th

My stay at Maison Claire, at 2 St Ann Street on Tuesday evening, 14 May, 2019, was the single worst experience I can recall in over fifty years of visiting and staying in the UK, and in several visits to Chester over those years. I have never before written to complain of any British accommodation, but feel I must do so now. I had pre-booked my stay on Expedia. After a long day which began with a 7:35 AM train from London Euston to Stafford, a day’s work in Stafford, and a train to Chester, I walked from the Chester rail station to find Maison Clair around 6 PM. I am 76 years old, had lugged my bags from the station, and was extremely tired. I expected a warm welcome, some advice about where to go for dinner, and a rest in what describes itself as a ‘luxury’ B & B. I rang the bell…and no one answered. I rang several times with the same result. I then noticed a phone number on the door: it appears that the management does not stay in the premises, but expects guests to ring up for instructions on how to get into the building. This was not indicated when I booked, and it was little use to learn of it on arrival: I have no mobile phone! So, there I was, very tired, standing on a street corner in a fairly isolated area, with no access to the room I had booked let alone any welcome, with heavy bags, on a hot and sunny late afternoon. After a few minutes, I wandered with my bags through the neighbourhood until I came to an office building. I entered in the hope th

Warm, comfortable & great friendly service.

Good B&B, lovely welcoming owner & a great location. Only downside was that the central heating broke down & it was -4 overnight & obviously our tiwels remained wet too. No fault of the owner, just unfortunate.

Good B&B, lovely welcoming owner & a great location. Only downside was that the central heating broke down & it was -4 overnight & obviously our tiwels remained wet too. No fault of the owner, just unfortunate.