Staff were all very friendly and efficient. Room was lovely and comfortable and the breakfast was delicious

Steve was great when we checked in. However, other front staff never spoke. Room was nice, upgraded to top floor. However, bed comfort wasn't to out liking so didn't sleep well. Room was quiet apart from the sliding wardrobe door was really loud and banged, heard on either side. Breakfast was good, beans luke warm. Staff again, we're great. Quiet location. New car park behind hotel. £14 a day.

Steve was great when we checked in. However, other front staff never spoke. Room was nice, upgraded to top floor. However, bed comfort wasn't to out liking so didn't sleep well. Room was quiet apart from the sliding wardrobe door was really loud and banged, heard on either side. Breakfast was good, beans luke warm. Staff again, we're great. Quiet location. New car park behind hotel. £14 a day.

Really nice hotel, food and drinks would use again

Fantastic experience from start to finish! The hotel is perfectly located - so stylish! Stephen on the front desk was just brilliant!

Fantastic experience from start to finish! The hotel is perfectly located - so stylish! Stephen on the front desk was just brilliant!

Service was excellent, the room (standard king) was amazing, couldn’t fault any part of our stay

Lovely stay in Chester. Couldn’t recommend hotel Indigo enough. Staff were really friendly and helpful, beautiful room and great location. We would definitely return.

Lovely stay in Chester. Couldn’t recommend hotel Indigo enough. Staff were really friendly and helpful, beautiful room and great location. We would definitely return.

Service was excellent, the room (standard king) was amazing, couldn’t fault any part of our stay

Lovely hotel. Beautiful room, brilliant service . Very close to the centre of Chester. No complaints

Lovely hotel. Beautiful room, brilliant service . Very close to the centre of Chester. No complaints

From the moment we arrived he had a warm welcome. The room was immaculate, comfortable and quiet. We had a drink in the bar which was buzzing. We really enjoyed breakfast couldn’t have asked for more!

From the moment we arrived he had a warm welcome. The room was immaculate, comfortable and quiet. We had a drink in the bar which was buzzing. We really enjoyed breakfast couldn’t have asked for more!

Staff was friendly and helpful. The room was great and clean.

Staff was friendly and helpful. The room was great and clean.

Very relaxing

Very relaxing

there is no parking on site - you need to drive 5 minutes to parking garage but hotel picks up cost - so hotel only has one large access space for a large bus to pull in to entrance that you use to unload your luggage. It was raining when we arrived and staff helped us bring it in and even to our room. Lent us another umbrella to use to walk back to hotel from parking garage. but all hotels seem to not have parking in Chester as old city.

Absolutely loved the decor, service and staff werre great. Very professional and within walking distance of the town. Parking is not available but there are opions nearby but other than that, the hotel is close to perfect !

Good location for visiting Chester. The hotel was nice, clean and well-appointed. Just be aware there is no hotel parking and parking in Chester is generally a nightmare! The hotel recommended a city centre car park with a good discount but it’s a fair walk from the hotel and has tiny spaces, tight corners and needs knocking down But overall, I’d go again. Could fault the staff who were very helpful and attentive

Good location for visiting Chester. The hotel was nice, clean and well-appointed. Just be aware there is no hotel parking and parking in Chester is generally a nightmare! The hotel recommended a city centre car park with a good discount but it’s a fair walk from the hotel and has tiny spaces, tight corners and needs knocking down But overall, I’d go again. Could fault the staff who were very helpful and attentive

Fantastic from start to finish!! Room upgrade was a lovely surprise!! Breakfast was fabulous and the staff are second to none!! We will be back asap 👍

It was an amazing stay, staff were very friendly and helpful and breakfast was delicious.

It was an amazing stay, staff were very friendly and helpful and breakfast was delicious.

Friendly staff, convenient location. Good breakfast. Lovely bathroom. Room was nice but lacked a chest of drawers. Everything else was great. Have stayed at other Indigo Hotels and would seek to do so again - our go to hotel chain. Good value.

Friendly staff, convenient location. Good breakfast. Lovely bathroom. Room was nice but lacked a chest of drawers. Everything else was great. Have stayed at other Indigo Hotels and would seek to do so again - our go to hotel chain. Good value.

Room was lovely but every time you open to door to the balcony flies come straight in. Mattress was hard but my husband slept amazing in it. All depends what you like. I purchased the anniversary package which was a lovely touch to our weekend away. Service was great and the hotel was all clean. Staff very friendly as well. We would definitely return.

Room was lovely but every time you open to door to the balcony flies come straight in. Mattress was hard but my husband slept amazing in it. All depends what you like. I purchased the anniversary package which was a lovely touch to our weekend away. Service was great and the hotel was all clean. Staff very friendly as well. We would definitely return.

We had a lovely stay! Room was modern and clean, great location and we were given an early check in as we are IHG members. I had pre-purchased a celebration package but unfortunately this was not linked to my booking, so I had to ask for this to be left in the room when we went out. The bed was very comfy, however we did have to remake it ourselves as the mattress protector and flat sheet had only been put on to cover 75% of the bed, with the rest tucked under the bottom of the mattress, and the duvet was not properly inside the cover. Other than that, everything was great! Complimentary teas, coffees, cold drinks and biscuits were much appreciated!

We had a lovely stay! Room was modern and clean, great location and we were given an early check in as we are IHG members. I had pre-purchased a celebration package but unfortunately this was not linked to my booking, so I had to ask for this to be left in the room when we went out. The bed was very comfy, however we did have to remake it ourselves as the mattress protector and flat sheet had only been put on to cover 75% of the bed, with the rest tucked under the bottom of the mattress, and the duvet was not properly inside the cover. Other than that, everything was great! Complimentary teas, coffees, cold drinks and biscuits were much appreciated!

Good position in Chester, easy walking into town, shops, Cathedral. Great staff at reception, breakfast and bar All very helpful and friendly . Room clean and well appointed but a bit small. Bathroom small and nowhere to hang more than 1 wet towel. Really needs a grab rail in the shower for those who are not quite so steady on their feet.