bed was super comfortable!!

bed was super comfortable!!

In Yiran area, so far pleasant experiences at hotels such as Royal Chiao Hsi and MU JIAO XI HOTEL. This is the first time I’m staying here through a friends’ super HIGH recommendation for the Westin, but the photos are definitely a lot nicer than what you see in person. I realized I’m never trusting that friend’s recommendation again haha. We stayed one night in the deluxe room on the top floor. Pros: good service, 3rd floor rooms have high ceilings, comfortable bed. Cons: 1. the onsen tub is definitely a LOT smaller than expected (it can’t fit two people unless you like being a squatting loner in the tub). 2. Scenery is a parking lot. Would recommend guest to ask for the pond or the “tree” view. 3. What bothered me the MOST. the drainage smelled really bad. I felt bad because I thought it was my partner after using the toilet, but it was in fact sewage smell coming out of the pipe next to the toilet, we told the hotel staff but they just apologized and didn’t really comp us with anything, but it’s not their fault since we told them after we checked out and confirmed it was facility issue. Still though, no matter how friendly the staffs were, they could have made a gesture since we did bare with the smell ALL night. Not to mention our friends staying in the suite a few rooms over had a broken tv (that’s a different story). Overall, it was a pretty disappointing try-out.

In Yiran area, so far pleasant experiences at hotels such as Royal Chiao Hsi and MU JIAO XI HOTEL. This is the first time I’m staying here through a friends’ super HIGH recommendation for the Westin, but the photos are definitely a lot nicer than what you see in person. I realized I’m never trusting that friend’s recommendation again haha. We stayed one night in the deluxe room on the top floor. Pros: good service, 3rd floor rooms have high ceilings, comfortable bed. Cons: 1. the onsen tub is definitely a LOT smaller than expected (it can’t fit two people unless you like being a squatting loner in the tub). 2. Scenery is a parking lot. Would recommend guest to ask for the pond or the “tree” view. 3. What bothered me the MOST. the drainage smelled really bad. I felt bad because I thought it was my partner after using the toilet, but it was in fact sewage smell coming out of the pipe next to the toilet, we told the hotel staff but they just apologized and didn’t really comp us with anything, but it’s not their fault since we told them after we checked out and confirmed it was facility issue. Still though, no matter how friendly the staffs were, they could have made a gesture since we did bare with the smell ALL night. Not to mention our friends staying in the suite a few rooms over had a broken tv (that’s a different story). Overall, it was a pretty disappointing try-out.

Great spacious room, but got bad allergy while staying there not sure why. The facility is new and nice, staff are helpful, but need improvement on their food also their overly-heated hot spring.. :)

Great spacious room, but got bad allergy while staying there not sure why. The facility is new and nice, staff are helpful, but need improvement on their food also their overly-heated hot spring.. :)

Very clean, comfortable and all staff was very kind. Hot spring was very nice. The only downside to this hotel is that the swimming pool is smaller than expected.

Very clean, comfortable and all staff was very kind. Hot spring was very nice. The only downside to this hotel is that the swimming pool is smaller than expected.

After my three days forest expedition in Taipin Shan National forest recreation area, my wife and I do need a resort for a complete rest and retreat. The Westin Yilan provided the wonderful place for us. We did enjoy our stay very much!

After my three days forest expedition in Taipin Shan National forest recreation area, my wife and I do need a resort for a complete rest and retreat. The Westin Yilan provided the wonderful place for us. We did enjoy our stay very much!

Overall is good. Birthday cake and buffet discount is sweet. The only suggestion is buffet... which is unlike 5 star rating...would suggest to improve

Overall is good. Birthday cake and buffet discount is sweet. The only suggestion is buffet... which is unlike 5 star rating...would suggest to improve

It’s very nice services and great environment. The hotel is new and clean, when I stay, it feels like overseas. I will like to stay again.

It’s very nice services and great environment. The hotel is new and clean, when I stay, it feels like overseas. I will like to stay again.

Hotel condition and service was good; however, the property is constrained by its size and (mediocre at best) location. Facilities tend to be smaller and is tucked into a residential neighborhood with few things around - e.g. when swimming in the (relatively smaller) pool, one of the neighbors was burning something and the smell permeated the entire pool area.

Hotel condition and service was good; however, the property is constrained by its size and (mediocre at best) location. Facilities tend to be smaller and is tucked into a residential neighborhood with few things around - e.g. when swimming in the (relatively smaller) pool, one of the neighbors was burning something and the smell permeated the entire pool area.

great hotel!

great hotel!

Staffs are polite and helpful. The place is tidy and clean. Breakfast is good.

Staffs are polite and helpful. The place is tidy and clean. Breakfast is good.

room big, nice and comfortable. but the hot spring is quite small in the room, not easy to fit two persons.

room big, nice and comfortable. but the hot spring is quite small in the room, not easy to fit two persons.

朝餐 is 越來越 弱. this is 2nd time and purpose going your hotel 豊富的 朝餐. but , a little bit disappoint at this time...

朝餐 is 越來越 弱. this is 2nd time and purpose going your hotel 豊富的 朝餐. but , a little bit disappoint at this time...

The quietness enhanced oneself to relax.

The quietness enhanced oneself to relax.

The staff was friendly and the facilities were nice, but there were lots of mosquitoes.

The staff was friendly and the facilities were nice, but there were lots of mosquitoes.