Great location to the public hot springs and the main street. Loved the tub on the balcony. Had the family suite and it was spacious in size. Loved all the mini snacks and happy hour that they provided. Breakfast was more like brunch as it had a lot of different food options.

Great location to the public hot springs and the main street. Loved the tub on the balcony. Had the family suite and it was spacious in size. Loved all the mini snacks and happy hour that they provided. Breakfast was more like brunch as it had a lot of different food options.

Good

Good

good and polite service

good and polite service

Breakfast is good

Breakfast is good

I've been to Taiwan almost 10 times and I've to say this is the best hotel I've ever stayed at in Taiwan! I booked the Tatami mat room which comes with a private onsen bath where you can soak anytime of the day at your privacy and convenience. However, what really blew me away was the rooftop infinity onsen pool where you get breathtaking views of the city. There is also a normal cold pool for swimming beside the onsen pool. Breakfast was included in my booking which I thought was an extremely great deal. The breakfast is also the best one I've ever came across in all my hotels in Taiwan. There were acai bowls, grain bowls, and the usual rice/porridge dishes, bread for different appetites. I especially loved the detox juice that was offered at one of the stations. The hotel offers free happy hour at the lobby and you can get wine, drinks and some light snacks. Also every day in the evening, they screen a movie at the roof top beside the pools where you can watch move under the stars. Location is also very good as it's right smack in the city of Jiaoxi, Yilan. Hotel also offers free self parking in the basement which is safer than an outdoor parking that some hotels offer. The fridge in the room offers free drinks like coke, pocari sweat and two facial masks from My Beauty Diary. All in all, I really have nothing to complain!

I've been to Taiwan almost 10 times and I've to say this is the best hotel I've ever stayed at in Taiwan! I booked the Tatami mat room which comes with a private onsen bath where you can soak anytime of the day at your privacy and convenience. However, what really blew me away was the rooftop infinity onsen pool where you get breathtaking views of the city. There is also a normal cold pool for swimming beside the onsen pool. Breakfast was included in my booking which I thought was an extremely great deal. The breakfast is also the best one I've ever came across in all my hotels in Taiwan. There were acai bowls, grain bowls, and the usual rice/porridge dishes, bread for different appetites. I especially loved the detox juice that was offered at one of the stations. The hotel offers free happy hour at the lobby and you can get wine, drinks and some light snacks. Also every day in the evening, they screen a movie at the roof top beside the pools where you can watch move under the stars. Location is also very good as it's right smack in the city of Jiaoxi, Yilan. Hotel also offers free self parking in the basement which is safer than an outdoor parking that some hotels offer. The fridge in the room offers free drinks like coke, pocari sweat and two facial masks from My Beauty Diary. All in all, I really have nothing to complain!

Good

Good

Check-in service was efficient and friendly. Staff well-trained.

Check-in service was efficient and friendly. Staff well-trained.

Awesome things about the hotel: Free mini bar - refill on a daily basis. Happy hour - free flow drinks and snacks for 2 hours Nice bedroom slippers Many eateries around the hotel Size of family room is good for just 4 headcount only including toddlers Suggestions: Place bags in dustbin for cleanliness purpose.

Awesome things about the hotel: Free mini bar - refill on a daily basis. Happy hour - free flow drinks and snacks for 2 hours Nice bedroom slippers Many eateries around the hotel Size of family room is good for just 4 headcount only including toddlers Suggestions: Place bags in dustbin for cleanliness purpose.

Excellent service clean room

Excellent service clean room

The hotel itself was nice, clean and we'll situated. However, my biggest gripe was that the rooms were not very sound proof and given that it was on the main road, the noise was rather piercing, especially when the rubbish truck came by. Had intended to rest during the stay, but the poor sound proofing did not help

The hotel itself was nice, clean and we'll situated. However, my biggest gripe was that the rooms were not very sound proof and given that it was on the main road, the noise was rather piercing, especially when the rubbish truck came by. Had intended to rest during the stay, but the poor sound proofing did not help

Overall it’s good but we were disappointed that public indoor hot spring was not available. The information was not written on the website and the price was not adjusted for that. The infinite pool is small but not bad. The decoration overall is great.

Overall it’s good but we were disappointed that public indoor hot spring was not available. The information was not written on the website and the price was not adjusted for that. The infinite pool is small but not bad. The decoration overall is great.

Service is very good and happy hour is really rich. This is time to enjoy for trip.

Service is very good and happy hour is really rich. This is time to enjoy for trip.

great

great

very good experience here. Friendly staff and very clean rooms.

very good experience here. Friendly staff and very clean rooms.

Hotel staff provided very good service.

Hotel staff provided very good service.

Always nice experience in here. Like the rooftop swimming pool very much

Always nice experience in here. Like the rooftop swimming pool very much