We love staying here. The rooms are cool and clean and spacious. They accommodated our need for late check out and other requests pleasantly.

We love staying here. The rooms are cool and clean and spacious. They accommodated our need for late check out and other requests pleasantly.

Great staff and service. Would like to visit again.

Great staff and service. Would like to visit again.

lent in all facets and the area is great too.

lent in all facets and the area is great too.

Good

Good

The hotel and location attached to a shopping mall are just fabulous

The hotel and location attached to a shopping mall are just fabulous

Great propwrty

Great propwrty

Great hotel, excellent location

Great hotel, excellent location

When I arrived, I was given an upgrade and taken to their new Enaki Suites property, about a five to ten minute drive away. The new property has spacious and modern suites with fully equipped kitchens, luxury bathrooms and comfortable king sized beds. The appliances are new and I was able to cook some nice comfort food for myself. Having said this, the breakfast, served in their rooftop restaurant, was good! I had excellent lattes and eggs cooked to request and fresh fruit and juice each day. The staff was outstanding. They remembered my name from the first morning and were prompt to help me, to correct any little glitches, and just generally make my stay comfortable. All of this was the case even while the property is putting the finishing touches on everything. I highly recommend this place! The manager, Rachel and her team are just super!

When I arrived, I was given an upgrade and taken to their new Enaki Suites property, about a five to ten minute drive away. The new property has spacious and modern suites with fully equipped kitchens, luxury bathrooms and comfortable king sized beds. The appliances are new and I was able to cook some nice comfort food for myself. Having said this, the breakfast, served in their rooftop restaurant, was good! I had excellent lattes and eggs cooked to request and fresh fruit and juice each day. The staff was outstanding. They remembered my name from the first morning and were prompt to help me, to correct any little glitches, and just generally make my stay comfortable. All of this was the case even while the property is putting the finishing touches on everything. I highly recommend this place! The manager, Rachel and her team are just super!

The personnel were calm, courteous, helpful, caring and competent at their jobs. We felt completely safe and thoroughly enjoyed our stay. Everything we needed was right there. The staff made us feel so comfortable. The food at the Harvest Restaurant was excellent as well as BangBang. Shopping was marvelous. Nowhere else in the world did we find people who were soft in speech and never shouting. Definitely would stay here again. We used the laundry service twice and all perfect.

The personnel were calm, courteous, helpful, caring and competent at their jobs. We felt completely safe and thoroughly enjoyed our stay. Everything we needed was right there. The staff made us feel so comfortable. The food at the Harvest Restaurant was excellent as well as BangBang. Shopping was marvelous. Nowhere else in the world did we find people who were soft in speech and never shouting. Definitely would stay here again. We used the laundry service twice and all perfect.

For years I have visited Nairobi on business and I have to say this is probably the best hotel in the city. I spent one week here and I did not want to leave. Facilities are modern, clean and comfortable, food is absolutely delicious but most importantly, every single member of the staff is there to help, to greet you with a smile and to make your day better. A true example of Kenyan hospitality. From the moment you are picked up at the airport, to the moment you are dropped off again, there is always someone ready to help. I will come back.

For years I have visited Nairobi on business and I have to say this is probably the best hotel in the city. I spent one week here and I did not want to leave. Facilities are modern, clean and comfortable, food is absolutely delicious but most importantly, every single member of the staff is there to help, to greet you with a smile and to make your day better. A true example of Kenyan hospitality. From the moment you are picked up at the airport, to the moment you are dropped off again, there is always someone ready to help. I will come back.

I was in Nairobi for work and Trademark was very comfortable and the staff incredibly friendly and helpful in every way. Also, I asked for a quiet room and they were very accommodating.

I was in Nairobi for work and Trademark was very comfortable and the staff incredibly friendly and helpful in every way. Also, I asked for a quiet room and they were very accommodating.

A great experience

A great experience

Friendly staff, quietness, cleanliness and dinning facilities within the surrounding/compound.

Friendly staff, quietness, cleanliness and dinning facilities within the surrounding/compound.

Great hotel slots around the area and friendly staff highly recommend

Great hotel slots around the area and friendly staff highly recommend

Good service and a nice room.

Good service and a nice room.

The breakfast buffet is outstanding and the staff is very professional. The location adjoining the Village Market provides great dining options and a safe place to kill time. The only downside of this hotel is location to other areas of Nairobi can be difficult with heavy traffic. For me, it’s a perfect place and location for what I am doing.

The breakfast buffet is outstanding and the staff is very professional. The location adjoining the Village Market provides great dining options and a safe place to kill time. The only downside of this hotel is location to other areas of Nairobi can be difficult with heavy traffic. For me, it’s a perfect place and location for what I am doing.