Excellent helpful staff

Excellent helpful staff

I had no warm water, other than that was a good stay.

I had no warm water, other than that was a good stay.

The staff was friendly in the view was breathtaking.

The staff was friendly in the view was breathtaking.

Perfect location for business. Good service overall. Property condition needs a spruce up

Perfect location for business. Good service overall. Property condition needs a spruce up

It is not a hotel for $ 88. Please increase by 10-15 dollar and choose another hotel if you are visiting Kampala. I don’t want to be rude by giving details.( hygiene, food and noises are the mean issues).

It is not a hotel for $ 88. Please increase by 10-15 dollar and choose another hotel if you are visiting Kampala. I don’t want to be rude by giving details.( hygiene, food and noises are the mean issues).

convenient location, service is good and good size rooms

convenient location, service is good and good size rooms

everything needs some updating. Wardrobe wouldn’t close, some plumbing in bathroom poorly repaired

everything needs some updating. Wardrobe wouldn’t close, some plumbing in bathroom poorly repaired

The pool area is beautiful! And the gym is perfect.

Nice hotel, with a lovely garden area to enjoy a meal and drink in the evening. It is a little dated, but decent value for money. Service for food or drink is so slow, even by Uganda standards.

Nice hotel, with a lovely garden area to enjoy a meal and drink in the evening. It is a little dated, but decent value for money. Service for food or drink is so slow, even by Uganda standards.

Hi, I have never visited the Africana before and whilst for some it is a beautiful holiday I felt that it was a little pretentious for me. In the main my bedroom was fine but was located on the 5th floor. 3 of the 4 lifts were out of action the weekend I stayed there and the fourth lift looked out onto the exterior of the hotel i.e. it had a glass door which freaked me out. The hotel was very good and swoppted my room. The second room was very tired, and near to the front of the hotel and the security area which was very noisy. The furniture was quite tired and the lighting in the room was dreadful which made it took tired and depressing. Bed linen was gorgeous, really good quality linen which smelt really nice. The bathroom was fine but the trim on the baths in both room were made out of metal and made it look really cheap. The food in the hotel was great and the Kenyan chef made a real mean curry. The hotel driver was good staying with us wherever we went and did not mind if we were a bit late coming back. The area is in a very busy part of Kampala so great for getting around. The swimming pool was large but freezing. Grounds are lovely. Plenty of places to sit oitside but not many sun beds. The bedrooms have mini balconies which look really nice but are not accessible i.e. they are for show only. There is a bar in the hotel which provides food and drink on a 24 hour basis which is really handy. Breakfast is good and the staff are really good at helping serve you.

Hi, I have never visited the Africana before and whilst for some it is a beautiful holiday I felt that it was a little pretentious for me. In the main my bedroom was fine but was located on the 5th floor. 3 of the 4 lifts were out of action the weekend I stayed there and the fourth lift looked out onto the exterior of the hotel i.e. it had a glass door which freaked me out. The hotel was very good and swoppted my room. The second room was very tired, and near to the front of the hotel and the security area which was very noisy. The furniture was quite tired and the lighting in the room was dreadful which made it took tired and depressing. Bed linen was gorgeous, really good quality linen which smelt really nice. The bathroom was fine but the trim on the baths in both room were made out of metal and made it look really cheap. The food in the hotel was great and the Kenyan chef made a real mean curry. The hotel driver was good staying with us wherever we went and did not mind if we were a bit late coming back. The area is in a very busy part of Kampala so great for getting around. The swimming pool was large but freezing. Grounds are lovely. Plenty of places to sit oitside but not many sun beds. The bedrooms have mini balconies which look really nice but are not accessible i.e. they are for show only. There is a bar in the hotel which provides food and drink on a 24 hour basis which is really handy. Breakfast is good and the staff are really good at helping serve you.

The room was spacious and comfortable. Good security at entrance. TV was not working due to a fault with tuning, and despite making several requests to rectify, it remained unworkable for our four day stay. No safe provided in room. Despite two promises to deliver a safe to the room, no safe ever arrived. Service in the outside dining room was exceptionally slow, although the food was good when it finally arrived.

The room was spacious and comfortable. Good security at entrance. TV was not working due to a fault with tuning, and despite making several requests to rectify, it remained unworkable for our four day stay. No safe provided in room. Despite two promises to deliver a safe to the room, no safe ever arrived. Service in the outside dining room was exceptionally slow, although the food was good when it finally arrived.

We had a nice stay at hotel African. We enjoy the buffet breakfast. Thank you.

We had a nice stay at hotel African. We enjoy the buffet breakfast. Thank you.

The day I arrived, I asked that the TV be fixed. It was not fixed the whole week. It was stuck on 1 channel, while others could get other channels for news.

The day I arrived, I asked that the TV be fixed. It was not fixed the whole week. It was stuck on 1 channel, while others could get other channels for news.

I stayed 8 nights in Hotel Africana (trip for work), my room on th 7th floor was spacious and quiet and it had all basic facilities such as tea/coffee minibar, hairdryer, electric kettle and a little fridge. Although the hotel is not new, the cleaning service was good and reliable (clean towels changed every day plus the basic cosmetics). There were also some facilities in the lobby: change bureau, travel counter (taxis and trips), restaurants, bar, little bakery shop, a kiosk where you can top up your local mobile or buy newspapers and souvenir shops. Another good point is the central location: about 2-3km far from shopping malls, and a walking distance to shops and a supermarket just behind the hotel area (7-10 min by walk). I particularly appreciated a nice and helpful hotel staff, a stable wifi connection, good security services and a big comfortable bed. Unfortunately, the swimming pool looked a bit abandoned as there were only few pool beds and during my stay, I have not seen guests using it. The gym is very small and pretty old and definitely, needs renovation and new machines. I would not recommended it for a holiday stay, but if you need a safe place in central area close to offices and shopping malls, it can be an option. They also provide a reliable airport pickup service (30 usd one ride, 50 usd both ways).

I stayed 8 nights in Hotel Africana (trip for work), my room on th 7th floor was spacious and quiet and it had all basic facilities such as tea/coffee minibar, hairdryer, electric kettle and a little fridge. Although the hotel is not new, the cleaning service was good and reliable (clean towels changed every day plus the basic cosmetics). There were also some facilities in the lobby: change bureau, travel counter (taxis and trips), restaurants, bar, little bakery shop, a kiosk where you can top up your local mobile or buy newspapers and souvenir shops. Another good point is the central location: about 2-3km far from shopping malls, and a walking distance to shops and a supermarket just behind the hotel area (7-10 min by walk). I particularly appreciated a nice and helpful hotel staff, a stable wifi connection, good security services and a big comfortable bed. Unfortunately, the swimming pool looked a bit abandoned as there were only few pool beds and during my stay, I have not seen guests using it. The gym is very small and pretty old and definitely, needs renovation and new machines. I would not recommended it for a holiday stay, but if you need a safe place in central area close to offices and shopping malls, it can be an option. They also provide a reliable airport pickup service (30 usd one ride, 50 usd both ways).

Don't be fooled by the pictures posted. Probably worst hotel I've ever stayed at. Don't understand how it got 4 stars!

Don't be fooled by the pictures posted. Probably worst hotel I've ever stayed at. Don't understand how it got 4 stars!

That's great hotel!!

That's great hotel!!

Great stay friendly folks