The place was nice but it didn’t have hangers. My suits stayed wrinkled.

The place was nice but it didn’t have hangers. My suits stayed wrinkled.

The condo hotel is operated separately from the actual hotel running the front desk. Their communication is of a threatening, unfriendly nature where we were left feeling like our reservation might be canceled if we didn’t fill in the form from a link by 2pm. We weren't able to fill it out timely because the link wasn't working. The front desk told us there's nothing they can do without the form since it's a separate business. I called them and was told they were aware the link wasn't working and their IT team was working on it. The front desk offered to hold our bags because we planned to leave them and go to lunch, but with the threats of cancelation we were left feeling we couldn't trust leaving our bags so we sat in the lobby for an hour. We never heard back from them that they fixed the link so I tried repeatedly and finally got everything filled out and the deposit that costs twice as much as the room paid. Once we got to our room the maid walked right in to clean, this was after the 4pm check-in time. She did a quick, halfway cleaning job and left. Afterward we noticed each bathroom had 1 washcloth and we had 3 people. We tried to get more but with the 2 businesses not working together we weren't able to. Nice place, bad service and communication. I gave them 3 weeks to respond to my message to them about our experience before posting this, they never responded which leads me to think they don't really care. Won't stay here again.

The condo hotel is operated separately from the actual hotel running the front desk. Their communication is of a threatening, unfriendly nature where we were left feeling like our reservation might be canceled if we didn’t fill in the form from a link by 2pm. We weren't able to fill it out timely because the link wasn't working. The front desk told us there's nothing they can do without the form since it's a separate business. I called them and was told they were aware the link wasn't working and their IT team was working on it. The front desk offered to hold our bags because we planned to leave them and go to lunch, but with the threats of cancelation we were left feeling we couldn't trust leaving our bags so we sat in the lobby for an hour. We never heard back from them that they fixed the link so I tried repeatedly and finally got everything filled out and the deposit that costs twice as much as the room paid. Once we got to our room the maid walked right in to clean, this was after the 4pm check-in time. She did a quick, halfway cleaning job and left. Afterward we noticed each bathroom had 1 washcloth and we had 3 people. We tried to get more but with the 2 businesses not working together we weren't able to. Nice place, bad service and communication. I gave them 3 weeks to respond to my message to them about our experience before posting this, they never responded which leads me to think they don't really care. Won't stay here again.

Stayed for business. 4 nights. Pool is great. Super simple to use and close to everything. Great weekend stay.

Stayed for business. 4 nights. Pool is great. Super simple to use and close to everything. Great weekend stay.

Great place to visit will definitely be staying here on my next trip.

The property itself is super nice. HOWEVER the parking options are bill but for the 40 dollar a day valet guys. Who are excellent. But the thing is this building is by the highway on ramp. So think obnoxious vrooming while you try to sleep.