The property was very clean

I love historic places and this is a beautiful mansion but I was unaware that it was located within the campus of U.T. The booking website said it was a few miles away from U.T. But it sits right on the Westside of the campus. Also the hotel was great but smaller in person the room was cozy but a few things needed to be upgraded the T.V.s and bed’s specifically and the carpet in the rooms there were also a few cracks under one of the windows, cracks in the wood needed repairing the refrigerator and tv stands were outdated also. It was a cozy little place but for the price I’d pass it’s very overpriced in my opinion if your looking for a good location and value for your money. #NO IRONING BOARDS OR IRONS OR MICROWAVES EITHER

The staff - everyone was wonderful and helpful!

Nothing🤗

The staff - everyone was wonderful and helpful!

Excellent location, walking distance to University of Texas (half mile), friendly staff, large suites at reasonable prices, gorgeous historic building, charming bar, comfortable beds

Breakfast was expensive - prefer to eat at restaurants nearby

Staying at Hotel Ella is like stepping back in time with the luxury of modern amenities. Everything about this stay was wonderful. I had an issue with the room I originally booked and they addressed immediately and upgraded my room. My stay was so relaxing that I extended my stay for another day. Now, Hotel Ella is my new home away from home when visiting Austin!

Nothing!

The staff at the front desk was absolutely marvelous. They went above and beyond and it was greatly appreciated. The valet attend was also very attentive. We eat at the restaurant and appreciated the recommendations the waitress provided. This made our stay very relaxing.

my first impression of the hotel was a completely soiled toilet. the staff’s only reply: this happens. the hotel is in need of a complete overhaul. Our shower was dangerously slippery due to leakage, there is carpet in the rest of the bathroom that was stained and dirty. the bed was old and there’s no safe in the room. Don’t go to this hotel! Dirty, old, noisy and way way overpriced!

loved that it was very boutique feeling and very clean and minimalistic with a pit of charm

I did not like that they were prepping for an event later in the week so there was a lot of yard work happening that was disruptive and meant the outdoor facilities could not be used