L'emplacement.

Chambre trop petite, lit double ridiculement petit pour 2, pas de place pour les valises, chambre très vétuste compte tenu du prix ! Il était indiqué un bar sur le toit, fermé ! Très déçu, la réalité ne correspondant pas à la description !

spacious rooms, cookie welcome.

long elevator waits

Great Location, decent sized room for New York and nice showers.

Bed was very firm and the pillows were all high loft. Rooftop bar was closed but the free drink vouchers and the friendly service Marin gave at check in made up for it.

Todo

The lobby was nice and the hotel staff was kind.

Our room had streaks on the wall which was probably from a leaky AC unit. The hotel was also very small and we couldn’t move around comfortably. The desk was too large next to the bed so I’m squeezing around the room. There was also no trash cans besides the tiny one in the bathroom. How do I throw anything away without going down all the way to the lobby

The lifts at. Heck out and check in were crazy! Carlos at concierge was amazing and so friendly and helpful! Good location… close to everything

The time it took in the morning and afternoon to get a lift up to your room

The property is centrally located. Check in and out processes were quick.

The rooms were even smaller than expected - we did not actually have room to open our suitcases on the floor. The air conditioning unit was incredibly loud and so we could not use it at night meaning it got too hot. Whilst the cleaning staff did the best job they could, the carpets are old and very dirty. The extractor fan in the bathroom did not work meaning we had to leave the bathroom door open otherwise the bathroom smelt mouldy after each shower. One of the lifts regularly did not work leading to large queues to get in the lift. We were lucky we were on a high floor so could get in the lift on the way down - people on much lower floors at peak times had no chance. I understand this is a “low cost” budget hotel and is less than half the price of most other hotels in NY. However there is a minimum level of comfort, cleanliness, and ease of moving around that is expected which this hotel didn’t meet, we stayed in a hotel a few doors up for our last few nights at the Four Points by Sheraton as we did not want to stay here longer and had a vastly improved experience - would recommend staying there instead.

comfortable bed.

The overcrowded reception area, poor meet and greet, poor facilities and no rooftop bar due to refurbishment, one of the main reasons for booking this hotel! We should have been notified about the rooftop bar in advance of trip and given an alternative. This hotel fealt more like a Premier Inn with inflated cost.