Nice and big rooms

Shower was a little small and flooded floor. Outside smelt like propane

Breakfast was good. Room was clean and the location was convenient.

Cell phone reception was terrible (AT&T). Not the hotel's fault at all. However, issues with check-in, understaffed front desk and almost no hot water will have me staying elsewhere in the future. Despite having paid for my stay weeks in advance, they did not have my reservation through Booking.com when I arrived for check in. Rather than offering any assistance, they claimed this happens all the time and pointed me back to Booking.com to resolve. Booking.com worked to fix the issue but needed to contact the property to resolve. The numbers that Booking.com has to communicate with the property forward to the GM who doesn't work on weekends and wouldn't return voice messages. He's also the only one who has access to the emails and reservation system for Booking.com. I had to work out a cancellation through Booking.com and then book another room with the hotel directly which meant I was out double the cost of the room until they could process a refund which required communication from the GM. After multiple emails, phone messages and messages through the messenger system, crickets from the GM. Luckily, Booking.com's customer service is top notch. They refunded the charges and credited me the difference that I had to pay to book a room directly with the hotel.

Ice cold shower

Shower

Didn't do breakfast there. Location is excellent.

No clock or alarm in the room. No soap or lotion to use. Room had parking lot lights shining in the whole time. Lake was green and smelled. Water was not clear and pretty to look at.

N/a

The bed was stained and had someone's fake eyelashes were on the bed The air vents also weren't properly working

convenient location with beautiful surroundings.

scenery

accommodations

Everything was excellent!

No safety box in the room