Great staff. Location was central to my work plans.

I would’ve liked at least one sheet change for a 3 night stay.

I reserved the room from booking.com and received several emails saying that they were looking forward to our stay. when we called for the shuttle, we found out there was none, at 11:00pm. We were under the impression that they had shuttle 24/7. We had to hire a taxi, and when we arrived, Hampton did not have our reservation, even though I showed her our confirmation numbers from both booking.com and hampton inn. Long and short--we were stranded without a room at midnight in Chicago. This was the single worst travel experience we have ever had and we'll never use booking.com or hampton inn again.

see above

The comfort of the rooms was awesome. The rooms were clean and affordable. The comfort of booking on line.

We drove from Arkansas to attend my Father-In-Love Funeral. We ran into a blizzard and ran 3 or 4 hours later than anticipated and only had the room for 1 hour because we had to be at the Homegoing Service at 10 am. I attached a note stating that we would be running late and also that we would pay on the property, Once we arrived, they had already taken the money from our card. We had two rooms and I am so glad that we did not book the other 2 rooms in advance. Also, after traveling for over 600 miles we could not even shower because there were no washcloths. Although the young lady was apologetic, we never received washcloths as needed. And there was no breakfast as stated.

New, clean, great staff

No chocolate chip cookies!

It was nice

Can’t think of anything

Love it.

Nothing

Clean

The price and the pool wasn't open didn't have it on line when I booked or when I checked site when I came that pool will be closed

Not enough towels

Location was good. Availability of shuttle was excellent. The room was very clean and comfortable, and quiet. Breakfast was good.

Mattress was a little soft

The staff was helpful and polite. Overall the room was clean and comfortable.

We had no shampoo or conditioner in our room the bottles were empty and then when we needed extra towels they were completely out. So no clean towels for us. Also, I don't understand why if you charge us so much for a stay that the pool closes at 10. There is no life guard anyway so what does it matter if we want to swim at night when there aren't 30 kids in the pool

Everything

Perfect location

They were not prepared for the crowd they had for breakfast on Sunday July 2.

Awesome

cost

Was great for our road trip, with plenty of parking spots, and driving to Chicago was easy. Staff was very friendly, room was clean.

The floor in the pool area was a but dirty.

The hotel was very clean and the staff was very nice!

The location wasn’t the best!