The breakfast 🍳 was more than expected very delicious 🤤 laid out very nice

NA

Close proximity to Midway airport and free shuttle 24/7

Slamming of doors (in the hallway) as they shut

Close to the airport with free shuttle Clean and spacious room

Breakfast could be improved. Too much single-use plastic!!!⚠️⚠️ Bad insonorisation , we heard everything (corridor and elevators noises ) Receptionist was not very friendly for check in

Check-in was fine not overly friendly not rude just okay

The bathroom tub had hair in it, we upgraded to a double queen and got 2 double beds, trying to find a bottle of water was difficult they only had vending machines and everyone one every floor was empty, the rooms are really dated please get rid of carpet it is so unsanitary

Was really close to everything

Nothing

Vicinanza all’aeroporto, letto king e colazione inclusa

Struttura e stanze molto datate con moquette ovunque. Da da una catena del genere l’aspettativa è diversa.

Nothing

First arrived, did not feel welcomed the staff was acting like they were confused about my booking in the middle of us trying to resolve the issue the same staff member who was helping me started checking another guest in. The presentation of the hotel was not at all what I expected for what I paid. The beds were squeaky and uncomfortable and the bathroom was outdated reminded me more of a motel hallway carpets are old and dirty during my stay they did have people cleaning them which disturbed my sleep overall wouldn't stay or recommend this place it's too many other hotels in the same plaza.

The front desk clerks were Amazing and very helpful with reservations, helped with luggage, anything question we had they were very friendly

Food line could be a little more organized