It was comfortable and spacious. We enjoyed having a separate bedroom where we could close the door. Staff was friendly and helpful. Breakfast was good. The location was good, especially if you are using the airport (we were not).

Although the room looked nice and clean, my baby did get dirty feet crawling around, so the carpets were not sufficiently cleaned.

The outdoor sitting and play area was ideal for kids and adults alike. There was even a grill for a cookout. The lobby seating area was also nice. A hot breakfast with a variety of choices was served enthusiastically by the cooks each morning. The area and hotel were quiet and peaceful. There area was good for a morning walk.

The suite was very small although it was advertised to sleep 4 adults. The bathroom was actually inside the bedroom although I’d read it was separate from the bedroom. The suite did not have a balcony.

Love it was quiet and easy to check in and out. The breakfast was wonderful I was so happy that they had turkey sausage on the last day that we were there. The room was amazing, we really didn't expect it to be like that. We were close to everything that we wanted to see and explore. The manager that check us in was cool ass hell (Manny). There was enough room for all four of us. I must say ill definitely be back when I come back to Chicago

That you had to pay 1.50 for washing and drying. Also, there should have been a notice that there was a 45.00 hold fee for the deposit. Other than that it was great there.

had pool but pool was closed

roaches

breakfast was good and kitchen staff was very very helpful, going above and beyond to ensure comfort and convenience of guests. Food was always replenished in a timely manner. I went to the dining room 2 mornings and the same staff was on duty doing an excellent job. Main bed and pillows were comfortable.

Check-in staff need to be trained to handle situations where guest does not have physical card used for reservation, but wants to pay with another card they present. After a long flight nobody wants to hear that they cannot be checked in because they are using a different card!! Would have liked access to a hot tub. Pull out sofa was not comfortable. No ice or trays in freezer of refrigerator. Didn't realize fridge was not on until next morning when I went to retrieve food I stored in there the night before!!! I called down complaining that fridge was not working and staff didn't even know to tell me it is not turned on. They should inform guests of this so their foodstuff is not ruined!!

Everything. Staff was awesome awesome the bomb.com

Price was a bit over the top

Clean room , great breakfast. The lady in the kitchen is the best. I talk with her on each visit. She always remembers me.

N/A

Nothing

Their were bed bugs in the bed had to leave at 1am with my toddler son because their were bed bugs had to go wash clothes that night instead of relaxing and enjoying myself and all they offered was another room for what more bed bugs