Value for money parking is a bonus very nice hotel will use again

Nothing was very enjoyable

All the above 'aspects'

Truly, nothing.

My son has autism and a learning disability- we are always nervous about trying new places. This hotel did all they could to make our stay most comfortable and went above and beyond. Have recommended and will definitely return

Everything was spot on

Comfortable room, good breakfast, some really good evening meals and thoughtful staff. The chef, bar manager and staff all seemed to care deeply about their standards.

Beautiful renovated hotel..

Could t access the fridge properly… the door was too close to the bed

Clean, elegant and modern.

Double bed- would have been better with king size

Lovely decor, very modern, newly renovated, lovely helpful & friendly staff. Big room, very comfy bed. Good location next door to venue cmyru & good parking. Lovely Sea view from bedroom.

Nothing

NOTHING!!! Arrived on Sat 8th Oct to be told by reception that new owners were in place and they had cancelled ALL bookings to install their own guests.. Despite this being a long standing booking I was not contacted by the owner or booking.com to inform me, in fact I had a message from Booking.com to wish me a good trip, then they had the cheek to ask me to provide this review after my trip. RUBBISH treatment from both the owners and Booking.com. I would like to speak to a real person at Booking.com to complain but cannot find a way of doing so, be aware if you have problems a real person is not available to help. Reception did say they had contacted Booking.com many times to stop messages going out. I would like anyone from the hotel or Booking.com to respond to me with at least an apology and ideally some compensation for the disruption caused to myself and wife.

SEE ABOVE

All staff were friendly, welcoming and helpful. We took our 15mth old dog and he was very welcome and had a lovely first holiday.

Great location looking out to sea and Great Orme. Staff were excellent.

You've got to be hungry for the full breakfast. Phew!!!

Lovely hotel, right on the front, so picturesque view of the beach and "little Orm". The staff are all very friendly and very helpful. Would recommend and if we're back in Llandudno soon, we'd definitely stay again.

we arrived on time, our booking was cancelled

nothing good at all. they did not honour the booking we had made months before

The location. The view!!!

Nothing.

Friendly staff, great location, comfortable, clean.

A little dated , could do with a lick of paint. Carpet wearing a little thin.

it was on the sea front

Dogs are welcome but not allowed in the dining area, and we were not allowed to eat in our room. Luckily it was nice weather so we ate outside.

Large room With sea view and four poster bed. Very friendly hard working staff with excellent customer care skills. Nothing was too much trouble.

Decor a little tired in places, no evening meal served.

The wet room needs some work

Location and parking

£140 for the night and no breakfast …very naughty !!

Breakfast and receptionist Claire was very helpful and welcoming

Lift

the view

Friendly staff and superior rooms gorgeous! Opposite the sea and I swam every day. Very easy for RSPB Conway. Parking a massive bonus.

Some noise at night from front, but that’s to be expected at a seafront property-worth it for incredible views!

Lovely hotel overlooking the sea. Breakfast was excellent. We had a standard room that was nicely decorated. Lots of free parking.

We travelled with our little dog. Dogs are allowed in the hotel, but not in the breakfast room. The hotel is further away from the pier and town centre than many other hotels in Llandudno. The restaurant was closed on an evening, despite being advertised as having a restaurant.

Liked the hotel good quality, good breakfast

Bed was a bit hard

Brilliant location. Very near theatre.