great room

sofa needs replacing.

Great location, comfortable apartment ,

Noise on weekend nights from cavil ave, but still fine for us to sleep

Location

Should have breakfast facilities

great location, size of the room, big balcony with decent views

The view was nice and the place was spacious.

The location was very good within walking distance to the heart of surfers and bathroom was nice. We had a partial view of the sea on either side of the building in from of the balcony.

We booked Two-Bedroom Apartment with Ocean View and Spa Bath for 4 nights last November for arrival April 27th 2023 to attend family wedding celebrations. There is false photo advertising for this accomodation. BEWARE!!!! We booked 5 months in advance so the property had time to provide the advertised level of accomodation. Although they say the photos are indicative of the accomodation it was totally different, like night and day. The advertised photos demonstrated new furniture and when we arrived and were given our accomodation the furniture was 15- 20 years old, mattress was sunken, there were pulls on the lounge and dining chairs old and vinyl was sticky. Jackie from reception advised the photos were indicative however I expressed to her that this is not what we paid for. She offered us 2 other rooms however they too were NOTHING like what was advertised at this price. In the end we stayed there as the property had deducted the cost of the 4 night stay 10 days ago, and we had no time to look for new accomodation as we had events to attend. Although we have travelled locally and overseas in the last 15 years I have never experienced this, it felt like being tricked. I am sure we could have paid less for this type of accomodation elsewhere, however we were scammed by the photos they advertise. It is the first time I have written such a review and cannot believe this is allowed !

location & view

nothing

All of it. Being central, Comfort, Quality, Facilities, you name it!

Nothing. TV was hit and miss. Maybe a few DVD’s for the DVD player. LOL

Great stay staff were friendly. Only problem with our stay was we were on level 18 and it smelt like dog wee.

Dog smell in the hall way on level 18

location was perfect, parking easy

outdoor pools under construction and not advised prior to my stay, felt I should have been compensated in the price I paid for the accommodation as I wasn’t able to use all of the facilities

The pool was closed for my kids

close to everything great facilities

pool out of order

breath taking view and very spacious

customer service was okay, can be improved

central to surfers paradise, clean and great customer service

Views Rooms and space In room kitchen and laundry Location very convenient Parking included

Facilities were dated No main pool access at the time Rooms not serviced regularly