Great location, friendly helpful staff, lovely pool, very clean apartment 👌

Little bit stuffy and not much light but it was a ground floor apartment so to be expected. Few cockroaches on last night 😬

The location was perfect, the outside part of the building looks great and as well the swimming pool with little activities for families and refreshments.

The apartment was filthy. No one clean it before we checked-in. Some furnitures were damaged and we found it difficult to keep our children away from them such as the dinning table. The place needs refurbishment or this will affect the reputation of that hotel-apartment.

The apartment is perfect if you are not planning to stay in the complex too much. It is renovated and in a very good location. We collected the keys at the reception desk after checking in with the passports. Very easy and straight forward. The Wifi worked perfectly. we also found 2 towels per person + hygienic paper and shower gels + some useful things (maybe left from other visitors but it is ok) such as salt, pepper, oil etc. The apartment is on the ground floor.

The apartment is dark. Way darker then advertised. The problem is that both windows are in a 2 walking internal hallway. The window 'at the back' is ok, as not many people cross that hallway and you can open the curtains a bit. They main window in the main bedroom is not easy to let open, as that goes to the main hallway and people are always passing over there + it is internal so there's no much light. Also, noises at 4-5am are 'normal' there as many drunk people coming back from a good night are crossing that hallway. Another thing that we did not like is the fact that sunbeds are not free in the complex. I've been in Tenerife many times and in every complex we always found the sunbeds free to be used. You can access to the pool for free, but you must pay 2 EUR for every sunbed per day. The bad thing is that it is not advertised anywhere from the host. I believe they should find a way to provide sunbeds for free as well.

quiet lovely pool

I love apartment. Was everything what u need.tea bags sugar,bottle water in the fridge.super. Wash mashine in the room . WiFi in the room.

Can't open window. No balcony. All day like underground. U can hear all what going on ,noisy

everything! it’s huge, pretty, the people are nice, the pool is wonderful

i wished the pool would be open until later (close at 9pm)

Bit of a hill to climb at night, but the value of the holiday eases that pain.

Overly enthuseastic security staff. Our room backed onto the main corridor of the complex so any noise was actually from the corridor as people went up and down it. As a party of 60 year olds it is unlikely to be us making a noise !!!! Tell that to the security staff.

The property had everything that was needed for a very pleasant stay

We only stayed one week longer would have been better, there was 2 adults and 2 grand children ages 8 and 5 they loved it