Уютные и чистые номера, Отличное обслуживание!

The rooms were sparkling clean. We have appreciated we were offered complimentary water in the room. The breakfast was good, with a wide variety so we could chose local and international options.

The pool wasn't heated. During the first evening, there were 2 families with 6 kids, screaming and jumping in the pool, not appropriate for a SPA environment, even though it is mentioned on the walls that this is forbidden. Since this was close to the end of pool opening times, we didn't complain. The next day, we had a great experience.

Все супер.

Единственный минус удаленность, но в целом место хорошее.

Отличное расположение с прекрасным видом на горы

الموظفين كانو بقمة الاحترام

لايوجد

Уютный отель. Завтраки очень хорошие. «Девушки» на ресепшене вежливые.

1) Расположения отеля не понравилось. Далеко от центра. 2) В номерах прохладно было, отопление нужно добавить. 3) Горячую воду нужно долго ждать, чтоб искупаться. 4) Постельное белье не был чистым в день заселения.

The bed and the food were very good

I booked this hotel because I wanted to rest a day in the SPA. It turned out that the day I was there the spa was closed all day because it was cleaning day. This was not mentioned with the booking so it was very disappointing. Still I had to pay the full amount and did not get a discount for the lack of service. . In the morning they said it would open at 18.00. When I came there, it was not open. They say it would open at 20.00. When I was there it was not open and they said it would open in 1 maybe 2 hours.

Entire staff will go the extra mile for their clients.

Staff speaks english well. Is responsive to requests. Accommodations are clean. They serve food 24/7

No complaints.

I stayed in this hotel completely unplanned for 17 nights during one of the most difficult periods of my life, so I have gotten to know its ins and outs very well, as well as the admirable work ethics of the staff. This hotel has everything a guest can ask for, and even more: starting from the gorgeous scenic view of the neighbouring streets and mountains from the upper floors through the tasty local delicacies served in the restaurant to the classy indoor pool and a fitness centre in the basement. I was overwhelmed by the genuine cordiality, committed service, and eagerness to please present among every single member of the staff, from the housekeeping units all the way up to the hotel managers. Particularly helpful, kind, and outgoing were Aizat, Azel, Chingiz, Samat, Islam, Samira, Aliya, Kani, Bulbul and Jannat. Needless to say, my room was impeccable in every respect. Absolute value for money!

The room was lovely and spacious, staff were polite and helpful and the food was good, too. Good location in the city

Some restaurant staff don't speak English.

wonderful job , very kind a staff , wife and I visit again , that's for sure , thank you so much .

nothing !!!!

one thing this place didn’t show is the VIEW. breathing taking view to Bishkek with the mountain. amazing. breakfast is very delicious. room is clean, they even offer afternoon service. spa is nice. what else you can ask for.

I had problems with taxi from the airport which was a bit distressing upon my arrival. hope they make sure of those things for future guests

breakfast is good

internst should be improving

Food Restaurant

service in reception without smile making quick job

My stay at Garden Hotel & Spa was truly fantastic! The staff went above and beyond: a young man named Askar welcomed me with a big smile and even offered to help organise skiing at the nearby ZIL ski base. More than that, he actually accompanied me and gave me a tour around the city the next day. This is something exceptional. The rest of the staff were also incredibly friendly and helpful. Many spoke good English, which made the stay even more comfortable. The room was spacious, with a very comfortable bed and pillows and heated floors in the bathroom. The restaurant had great food, and I ate there for dinner both nights. The breakfast had many options, the gym was small but well stocked with weights and equipments, and the spa section was functional. A warm, humid sauna and bright steam room, and decently cool pool to refresh between sauna sessions. Lastly, the view is one of the best in Bishkek. I was created with a mountain view in the morning and it just made my stay even more magical. If I'm ever in Bishkek again, this will be the only hotel I stay at or recommend to friends.

Towels weren't in the room when I arrived and disappeared after cleaning my second day. The service was prompt to bring new ones but it would have been nice to have them, and a robe, from the start.

friendly staff, comfortable and clean place, restaurant opened late