Access to the property was via a gate and metal, fire escape style staircase which appeared unsafe. It is dark, unswept or maintained and is shared. There is a very large dog in the property next door which jumped and tried to bite my husband. The property was in very poor condition - it was not useable. Whilst there were a number of cosmetic issues such as burn marks on the kitchen worktops, holes in the walls, there were material hygiene and safety issues that made the accommodation unfit for purpose. The accommodation was filthy: 1. The Cooker hob was covered in grease and dirt; 2. Oven caked in grease including the baking sheet/pan provided; 3. Toaster and kettle were both stainless steel but had grease and foodstuffs stuck and running down them; 4. Pots and pans for use were blackened and sticky with grease, there was still food and others caked on; 5. Floor was sticky, there had been spillages and it had not been mopped; 6. Sofa was black at the arms and cushions stained with unknown spills, there were crumbs, old tissues and others down the cushions - further it was broken; 7. Furniture such as the tv unit thick with dust; 8. Skirtings also marked, filthy and covered dust and grime. Safety: 9. Accommodation was on first floor and above but the windows opened fully into the street without any barriers; and 10. No smoke or Co2 alarms were seen nor was there evidence of any PAT testing. The property was not capable of being used as a holiday let. I contacted the host immediately online reporting the issue (photos provided to host) and asking for a call. The issues were so severe that we could not stay in the apartment and so advised the host that we had left and were seeking refund given the property was unfit. This was refused and booking.com did not resolve either. I had to initiate credit card claim. Also had to pay through the nose for last minute accommodation.

Location

Basic facilities, things considered a given at holiday apartments were missing - pressing iron and ironing board, towels, token roll and blender.

The area was quiet, you can park for free in the street.

We were disappointed by the lack of basic amenities. There were no towels, no shower gel, barely enough handwash, no salt, etc. The flat wasn't super clean either, and it was quite dusty in various areas. The frying pans were all overly scratched and unusable. The pillows were not very comfortable either. The communication has been a bit difficult as well as the phone number indicated in the listing was disconnected, and the address indicated when redirected to Google Maps from Booking was incorrect...

clean spacious nice shower very comfortable beds

could do with a freezer compartment in fridge not enough forks

privacy, Greeted by a gorgeous doggo at the neighbours fence every morning 👌

Nothing major, Booking.com could do with stating no towels are supplied etc

Value for money

Nothing

Location was good, just 5 to 8 min drive from all my locations.

The neighbour, the Barber shop owner was complaining about the kids that they are making noise in the day time.

I liked the big mirror the hubby liked the holes in the kitchen it was very posh for us but it was a beautiful place it was also easy to find

Sockets loose bit dangerous with having children & the heating wasn't working on the last day so it was very cold & we couldn't figure it out