夜中に認知症を患っている母が入浴中に突然貧血の様な症状になり職員の方に介護のお手伝いをしてもらいました。 夜中に呼び出してしまいましたが、とても丁寧に対応していただきましてありがとうございました。

ないです。

We really liked the atmosphere. The room was big and had everything we needed. The staff was nice and the spa was good. The busstop is just in front of the hotel, but you can also walk easily to the station or the beach in Maebara. We booked an extra night, because we liked to stay in Kamenoi hotel and in Kamogawa.

The staff doesn't speak English, except for one or two members. Nevertheless were they friendly and with the help of Google Translate was it possible to communicate.

Loved the on-site onsen and wearing the Yukata to dinner was very authentic Japanese experience . The buffet dinner was just fantastic.

Onsen and the food was nice.

Communicating with the hotel staff in English was not possible.