Really easy check in and out. Upgraded, so that puts a smile on everything and the room was spacious, great bed, bathroom facilities were great, plenty of strong hot water, quiet, and service was great. One minor problem in the restaurant but it was as much my error as the waiter’s - language misinterpretation. Special mention for Mahadevaswamy who was humbly attentive during our restaurant visits. The grounds are ample, the pool and adjacent restaurant are excellent (enjoyed the live guitar) and the fish spa is a must. Excellent value for money.

Good

Excellent property.

Breakfast was awesome.

The room was not clean. There was dust all over when we moved in. The carpet in the room is in bad shape. The shower mixer was not working, so had to shower with very hot water. The towels smelled terrible after being wet. On the bright side, the food and service at the dining were very good.

Excellent place lovely garden, friendly staff, attention to detail, easy check in and out

the travel desk at the hotel was excellent and gave great service and advice. we booked all our tours and car service through them and it was very reasonable

We visit this Hotel regularly and was good as ever. Specifically, the staff at the two restaurants went out of their way to help us out since we had an elderly person in our group with diet restrictions. Ms.Madhuri at the front desk was also very helpful and proactive in helping us out.

We visit this Hotel regularly and was good as ever. Specifically, the staff at the two restaurants went out of their way to help us out since we had an elderly person in our group with diet restrictions. Ms.Madhuri at the front desk was also very helpful and proactive in helping us out.

THe buffets are exquisite; spa is nice. ☕️☕️☕️☕️☕️☕️☕️

It’s nice and convenient to shopping and restaurants. Will stay again next year. Thanks

It’s nice and convenient to shopping and restaurants. Will stay again next year. Thanks

Staff at the reception very poor and arrogant . No assistance given to move the luggage. Breakfast spread ..refill delay . But clean and quite place . We have been staying there regularly last 3-4 years but the service is deteriorating.

Staff at the reception very poor and arrogant . No assistance given to move the luggage. Breakfast spread ..refill delay . But clean and quite place . We have been staying there regularly last 3-4 years but the service is deteriorating.

Location is close to major landmarks (e.g. Palace). Professional and helpful staff, also elaborate breakfast.

Great location can walk to palace and market. Hotel pool is great for relaxing. Rooms are large and comfortable. Staff are very helpful. New years gala was excellent.

Building is kept well and location is very good. Bed sheets & pillow covers were used when we first checked in. Had to call housekeeping & get new ones after a long journey. A phone rings loudly in the corridor day & night. Few among the staff understood English well.

Building is kept well and location is very good. Bed sheets & pillow covers were used when we first checked in. Had to call housekeeping & get new ones after a long journey. A phone rings loudly in the corridor day & night. Few among the staff understood English well.

Major check in and check out issues. It took about 30 minutes to check in at this hotel, and when we were checking out we were charged an extra $150USD for a buffet dinner and alcohol that was not ours. They refunded us, but only after watching them try to explain why the bill was correct when it wasn’t. Eventually they found that they charged someone else’s room expenses to our account. Additionally, someone else in our group was told their card would be charged upon checkout, only to find that they DID charge the card during the stay - and then tried to charge again upon check out. So, don’t trust the front desk people, they don’t know up from down. The bathrooms are dated and leaky. The shower head shoots water all over the ceiling, and water leaks out of the shower and all over the floor. The food was decent with the highlight being the excellent dining staff who would allow you to order if you missed the buffet window by a few minutes. The dining manager was especially kind and accommodating. The pool is large and the grounds are beautiful.

Major check in and check out issues. It took about 30 minutes to check in at this hotel, and when we were checking out we were charged an extra $150USD for a buffet dinner and alcohol that was not ours. They refunded us, but only after watching them try to explain why the bill was correct when it wasn’t. Eventually they found that they charged someone else’s room expenses to our account. Additionally, someone else in our group was told their card would be charged upon checkout, only to find that they DID charge the card during the stay - and then tried to charge again upon check out. So, don’t trust the front desk people, they don’t know up from down. The bathrooms are dated and leaky. The shower head shoots water all over the ceiling, and water leaks out of the shower and all over the floor. The food was decent with the highlight being the excellent dining staff who would allow you to order if you missed the buffet window by a few minutes. The dining manager was especially kind and accommodating. The pool is large and the grounds are beautiful.

Beautiful property, service has to be on par with latest standards. For e.g. iron box / stand, hair dryer are provided only on request, while most hotels in that category have them by default.

Very friendly and helpful staff. Hotel ambience is excellent.

Wonderful hotel! Great rooms and lovely staff. Cant recommend it more!

It is a fantastic place. Rooms were superb and the service was excellent. Kavya at the reception was super and helpful. Other personnel at the hotel who were very good and resourceful were Ravi,Syed,Gundappa and Revanna. Manger at the buffett was very hard working. Over all we very much enjoyed our stay

It is a fantastic place. Rooms were superb and the service was excellent.Kavya at the reception was super and helpful.Other personnel at the hotel who were very good and resourceful wereRavi,Syed,Gundappa and Revanna. Manger at the buffett was very hard working.Over all we very much enjoyed our stay

excellent service.staff very helpful and courtious .central location.hotel amenities good

The lobby & outdoor ambience superb. The rooms however had strong cigarette smoke lingering

The lobby & outdoor ambience superb. The rooms however had strong cigarette smoke lingering

Staff was great. Dining room cleanliness was poor. The pool area is beautiful. Front desk very helpful. Rooms are clean.

Staff was great. Dining room cleanliness was poor. The pool area is beautiful. Front desk very helpful. Rooms are clean.

Staff was great. Dining room cleanliness was poor. The pool area is beautiful. Front desk very helpful. Rooms are clean.

We took 2 adjoining rooms. Outside view from the room was good. Air conditioning was good. cleanliness, wash room were bad. There was no hot water available in wash basin in one of the rooms. A lizard was in the room troubling the family entire night. Shower was fitted with rain shower, but unfortunately shower was hitting Gypsum ceiling and white water with gypsum would fall on head. So a proper shower enjoyment was denied. In-spite of complaint several time to reception, nobody turned up till we left next day. Hotel has no proper maintenance. It is an insult to Guests as even an effort is not made immediately to see / correct the mistakes.