Our stay here could not have been better! The hotel is top notch, clean and well maintained. But a lot of hotels are. What makes this place stand out is the staff. From Mia checking us in, to crystal and Sheila in the M lounge, everyone was great. You never pass an employee without them greeting you. The desk staff always offering assistance if needed as you go through the lobby. Definitely recommend!!

Hotel is beautiful with great amenities and beautiful furnishings. However the chairs in the dining and bar area need to be reupholstered. The arms are all worn and the favric is dirty or damaged.

This property was fantastic. Beautiful and clean rooms, staff was friendly, a wonderful place to stay.

Convenient, safe

Very kind people

Excellent hotel!!! Staff was very personable, professional, and had excellent customer service.

It was a nice room but they didn't clean the room and had to get fresh towels myself and had to pay $100 for incidentals which I am suppose to get back when I checked out but haven't seen that yet. Also breakfast was not included with the rate.

Great stay. Awesome room. Shower was the nicest I’ve ever experienced. Amazing water pressure. Nice bar for pre drinks. Only negative was TBS wasn’t available in entire hotel so we couldn’t watch the NHL playoff game we wanted to.

Great place

Quick check in & quality accommodations. The rooms are modern, clean & comfortable.

The pool was really dirty and cold. The room was very small compared to other Marriott’s we stayed in, Especially for the price that we paid. The great thing about the hotel was the restaurant and the desk staff. The bathroom vent was really dirty. The room looked as if it was updated, but with cheap upgrades.

The property and room was excellent. However, the shampoo/condition/soap is awful. Definitely recommend to bring your own.

Haven’t stayed here for awhile, but will be back! Quiet rooms. Comfortable beds. Clean rooms & common areas.

Housekeeping didn't service the room when I came back from the evening. I had to call the front desk to get service. (Not good)

The place is beautiful and the staff was amazing!

The beds look old

It was fine but I resent being forced to write a review to complete YOUR survey

Great customer service and nice, clean rooms as described.

Love the location and the cleanliness. Being a native to the Charleston area, it’s a great location for me to see family and friends. The only issue I had with this property is the front desk employee. Apparently my wife was calling to see if they had a room available before 3pm. I’m driving and trying to find the confirmation number while the attendant was on the phone with my wife. I guess me trying to drive and trying to find the confirmation number ,made her have an attitude about the situation. When we arrived, she was assisting a couple with their check in, she so cordial and polite with them. When it was my turn to check in and I gave her my identification, her attention and attitude went far left.Barely looked at me, conversation was kept short and to a minimum. Now I worked in the hospitality industry for over 30 years, and that was no where near correct how she handled myself and my wife. I love staying here and I will not let her deter me from staying there again.

The hotel is located right off the interstate, convenient for food and shopping. Interior decor is exceptional, food and drinks were on point. Staff were excellent

Paint was peeling from the ceiling and the mattress had a huge “blood stained” on the side of the mattress.

My stay at this Marriott was one of the best ever! The entire facility is just beautiful, and appears to be newly renovated. The rooms are expansive and filled with everything I needed when staying for business, and I can see how great a double queen room would be for families, because of how spacious it is, and even has a rolling luggage cart with room for storing clothes underneath it. I love actually having a tub shower combo too, since I’m a bath person. The view of the ocean was beautiful. The staff was extremely helpful to every need. and I needed a couple of things. I would stay there again in a heartbeat.

Great hotel next to the outlet malls and airport.

Everything was perfect. No complaints.

Friendly staff, Easy access to I-26, needs more parking but over all nice stay.

Good

Great front desk staff. Ordering food from the bar/kitchen is dis-jointed and should be fixed.

I travel a lot for business and can tell that all Marriotts are not created equal. This is a very comfortable hotel to stay in and while it's not really walking distance from anything it has everything you need, a nice lounge area with plenty of comfortable seating, a nice bar, a restaurant that serves good food an excellent staff and easy access to downtown and North Charleston. The staff here are considerate and attentive and goe out of their way to make sure you're having a good stay. While it's not a new hotel and it shows a little wear and tear here and there, it has modern amenities and it's clean and you can tell it's well maintained. The airport is very close, less than a 5 minute drive which makes this hotel ideal for business travelers and conferences and most of the guests are regulars. Due to the proximity to the Airport there are also a fair number of pilots and airline staff along with military personnel as the airport is both civilian and military so you're in good company and there's guaranteed to be some interesting conversation in the lounge. If you're doing business in Charleston and you don't need to be "downtown", which is a quick 20 minute drive by the way, this is a great place to stay. Easy in and out, free parking, good food, clean, safe and easy access to the airport.

Great location in North Charleston. Easy access to the highway. The room was spacious and clean. The hotel restaurant/bar had a great selection and reasonable prices.

The amenities, staff, and facility were excellent. The in-house bar and restaurant options are absolutely wonderful. Everyone very friiendly and accommodating. I especially enjoyed reading in the courtyard with the fountain and firepits. I was quite impressed.

The room was nice and clean. The issue i had was the refrigerator wasn't working. Needless to say the over all experience was wonderful.

I was surprised that a pricey hotel like this one didn’t have a microwave in the room. It was so inconvenient to go downtowns and wait in line to use the small one in the lobby. I will not be returning. This is ridiculous!