The property is ok not an excellent place but fair the staff is divided the lounge personnel some are nice and attentive some are rude and less caring. Room service is poor not too responsive and very gossiping therefore anti professional

Clean and comfortable

Nice rooms for the $.

We enjoy the room lay out so if one of us wants to go to bed early the other is able to watch tv in the other room

Staff was friendly and helpful. Rooms were comfortable

My family and I would definitely stay at this hotel again. It was very quiet and we always felt safe. Free and easy parking is always a plus and their complimentary breakfast was also very good! We had no complaints about this hotel!

Good location, breakfast was fine. Air conditioning was excellent. Kitchen was well equipped. Mattress was comfortable and large. But there were some insects coming into the room, flies, mosquitoes and small spiders, probably from the land next door. I think they should also improve the washing of towels, it's a good thing we brought our own to use. But on average the hotel was fine, I would stay there again.

The air conditioner was quiet. The rooms were spacious and clean. The scenery was pretty. The staff were helpful and friendly. The breakfasts were hot and delicious. I would definitely come to Residence Inn again

Front desk

The state of disrepair on the exterior of this hotel is astounding. The building is quite literally crumbling down. I have many pictures of the alarming conditions. The pool and jacuzzi are not open which was a huge disappoint. I will say, the room was clean enough and comfortable. But I can’t get past the terrible condition of the buildings. Also, there appear to be many people of questionable character living in the rooms.

Nice

We already paid in full prior to checkin, when we got there the pool was empty. They did offer to refund if we didn’t want to stay but at that point we couldn’t wait for a refund and find another hotel. The main reason we got a room there was specifically to bring the kids swimming. They should have noted the pool closing on their website and I would have found someplace else in advance. Breakfast was supposed to be until 930 the next day, yet the staff member who was doing the breakfast was upset that people were still trying to eat at 905. She even spoke about it in Spanish to another staff member which isn’t very professional. We ended up leaving the breakfast area because we didn’t want to be in the way. The first room we were given was ok but the garbage disposal wasn’t working so the sink clogged. We had to switch rooms late that night because maintenance was gone for the day. I feel like for the rate we paid, we shouldn’t have had a lot of these issues. At this point I’m not sure I will stay at this hotel again because I feel like it was a waste of money.

Very friendly staff and a nice clean room

didn’t like that the hot tub wasn’t working

Everything was good except the refrigerator was not working. Trying to run but hot inside.

Fall apart

Old old old. Tub didn't work, utility room next door was leaking water our floor was soaked. Very old cramped room

Friendly front desk and very spacious room space.

They were very kind and the property was very clean and great for the price

The size and breakfast were good. The room had a bad smell and was dirty.

Great staff very friendly and helpful

Had a perfect experience staying here for night, room was clean was a mini home. Very nice breakfast, included in stay

This location is an old apartment complex so there are multiple buildings and each room entry is from outside. Not ideal with children. Very noisy between traffic and anyone outside. Thin walls, windows and guest above us kept me up with any movement. I was hoping for rest and did not have that. We squeezed into one bed because the pull out sofa was very uncomfortable plus immediately next to the entry door which was not sealed so drafty and noisy. My children did not feel safe and I don’t blame them. The exterior needs upkeep and seems to be in disrepair. Needs work!

It's not that the hotel wasn't clean, it is just in need of serious repair. Concrete walkways crumbling, siding falling apart, carpet in elevator worn out.

It was a great place

The hotel was clean, staff were friendly, and breakfast was delicious. Would definitely stay here again!

Room smelled heavily of marijuana upon check-in. Property is dated. Probably would not stay here again.

Good stay will book again!

The place is quiet and really nice for family 😊🔥

Property is old and needs complete renovation. Bathtub was peeling. Bathroom had ants. Staff were nice and helpful but they can only do so much. Marriott needs to step up with $'s or tear it down.

It was by far better than any five star hotel; Awesome!

It was right off 495 , super convenient, but also close to Boston