The garden room is adorable. The bed was very comfortable.

This is a quaint old home in central Provo. It is clean and well maintained. It is close to several features in the area. We stayed there 2 years ago and we were served with a wonderful full breakfast. When we arrived this time we were surprised to only receive a continental breakfast. That fact had not been stated on Expedia where we booked our stay.

My room is lovely, the mansion feels like home, you can come and go, there’s always snacks and drinks in the fridge, I had a wonderful time, thanks

We have always liked this place it nice and quite and we really enjoy it every time we have been here.

It was a cozy little bed and breakfast! We loved it, it was local, and a nice tub, and is right in downtown Provo, so it was close to lots of fun stuff.

For those who have not visited Hines Mansion, you will enjoy your stay. For those of us who have been long time visitors, there may be dissapointment with the changes. After my visit, I decided it may be time to retire my yearly anniversary visit and look elsewhere. The quietness, convenience to restaurants within walking distance, and quaintness remain. I missed the robes and sparkling cider in each room. There is no hot breakfast anymore, and their idea of a continental breakfast is merely a sad snack. I expect at least a juice and muffin rather than an apple and crust of bread. There were no drink options other than coffee and caffeinated tea. It is no longer a luxury stay. They used to fulfill a niche for the only bed and breakfast around. They are moving toward an airbnb feel. Every airbnb I've gotten has been private, children are allowed, and there's the expectation that you can cook there. So the identity of Hines Mansion is now confusing and is only attractive to singles who need a quick stay. We stayed there after we got married, so there is sentimental value, but I no longer recommend it for newlyweds. The front sitting room was removed, so it is not even conventient for gatherings. There are many tables, so you are welcome to bring outside food in. The personnel at check-in were very welcoming but the personnel at checkout should not be involved in the hospitality business. There was no greeting, no smile, and no question if we enjoyed our stay.

It was middle of the week and I did not see a single person but sometimes it is ok to just relax, take a bath and enjoy alone time. It is a huge, old house so if you don't like that type of thing,I would suggest a regular hotel. Rooms are not big but bathtub is great. There is no warm breakfast served but there is a full kitchen with snacks and breakfast food so it is acceptable.

No breakfast. No host to greet you or check out. No service.

This was a great place to celebrate my anniversary with my wife!

Loved the property. No robes, no soap in tub and no breakfast. Beautiful room and tub.

we arrived about 8:00 and everything was prepared and ready for our evening. The late check-in went perfectly.

There was no breakfast and no staff. Wasn’t given any indication that there would be no breakfast until we arrived and there was a note on the desk. Ceases to be a “Bed and Breakfast” when it’s only delivering half. Should only have charged half price.

The mansion was kinda cool and interesting with history behind it. The down stairs area looks like a restaurant with stone tables and is beautiful and you can see into and walk around the kitchen. Which makes you think the breakfast part of the b&b is going to be the best part, but we couldn't find anything in the itinerary about breakfast or instruction. We had no contact with anyone except a phone call telling us our keys were on the front desk, also the entire time we were there we never saw another person employee or guests. The breakfast ended up being a brown paper bag with a juice, muffins, apple, and granola bar in the fridge with no note or instruction. I felt like I was doing something wrong by taking it.

Great stay at a nice and cozy BB in Provo, UT!! The host, Sharon, was extremely accommodating and took very good care of us. The room was very clean and tidy. A unique place to stay outside of the "normal" hotel. Breakfast in the morning was fantastic and homemade. Highly recommend and would love to stay again in the future if I make it back to Provo.

The parking lot was small. The room we stayed in ((Kitty Hines) looked to be the smallest, which is really my own fault in booking it, but there was little to no room to move around the room in. It was advertised as a queen, and I'm fairly confident that it wasn't (maybe a full/double?) The room had a tiny TV and not in a good spot (not sure that could be fixed though). There were some renovations happening which dampens the experience a little. Aside from those few things, the whole experience was absolutely wonderful. The host was great. The rooms are cool looking. Wife loved it and wants to come back. Just probably not in the same room...

Great staff and accommodations.

This place was beautiful and so cozy. Would stay again!

Great staff. This was our first trip here. The room we got was gorgeous but had stairs and i have limited mobility. They were able give us another room. To my amazment the new room was as pretty as the first. And with no stairs made my trip perfect. The staff went above and beyond. The food was great. The bed perfect .. it was so nice to feel "taken care of".

Fantastic...

Wonderful place and people. Unique and very comfortable. Wishing we had stayed longer. Just missed minor things like lacking toilet paper in the room and forgetting the key upon our arrival.

A lovely site but this room was a bit less than what we had enjoyed previuosly. It would be nice if the entry to this room was spruced up a bit (an old bed frame was leaned up against the wall near our door; entry was made by going past the Inn's row of trashcans). Staff was attentive to our needs and made adjustments for us when it was needed.

Very friendly staff. Delicious breakfast.

We stayed here to celebrate our anniversary, and it was wonderful. Our room was great and they had an excellent breakfast for us the next morning. Very friendly people working there as well, we had a nice chat with them during breakfast. We would stay there again if we're in the area.

Excellent historical building, in room hot tub, breakdast great😁

The place needs to be refurbished and freshened up! Filthy carpets everywhere! Too many chotchkies everywhere! Please get rid of the sad dead stuffed animals, taxidermy!! Bambi and baby ducks! Ugh! Chef for the “free breakfast” had not prepared or shopped much ahead. He missed that I needed a plant based and GF breakfast. They had nothing in the frig for my breakfast,…so easy to do if you plan ahead. I searched the frig and found vegan bacon in the freezer. Had a couple slices of that. He did not have enough berries for everyone’s yogurt,…and no plant based yogurt for me, he gave me 3 blueberries and a cut up strawberry. Not a breakfast for me. He was not efficient. Lady at the check in told me he could probably make crepes GF And Vegan so I requested that. He never got the request or chose to ignore it and make eggs for everyone. I request a refund.

Very nice

Check-in was easy and very welcoming. The lodge room was comfortable, clean, and quiet. The breakfast was delicious, and enjoyed conversing with the chef. Highly recommend making reservations with the Hines Mansion.

We stayed in the Secret Garden room. The hot tub was warm and luxurious. We’re planning on returning soon.

It’s very pleasant experience.

This is a very cute and darling place for a get away. The staff is wonderful.

Our time here was excellent. My wife and I got a chance to leave our kids with grandparents last minute for my birthday and got a room with the Hines same day. We weren’t able to stay for the breakfast which was a shame, because the rest of our experience was fantastic so I’m assuming the breakfast would have been as well. The room was very clean, and we enjoyed the Lodge’s feeling. We had a late check-in as well and they made the process easy. We loved everything about our stay.

We stayed for our honeymoon and it was so relaxing. We loved it and can’t wait to come back. The breakfast was delicious and the room’s amenities were comfortable and clean.