Decor and condition of the room was a lot better than last time and great the little toiletries etc. But to have a Tea/coffee tray with 1 kettle unable to be switched on at the wall because it was behind the immovable wardrobe and another that didn't seem to fit the charging plate that was plugged in next to the bed... Would also help to have a means of getting drinking water either bottled and available to purchase or option for a carafe of tap water. Always had to remember to get some while I was out.

The room I stayed in was not in the best condition it requires some work doing to it

It was run down,but it is being renovated at the moment.I feel sure once all renovations are completed,it will come into its own!

Good price, poor cleanliness, work in progress hotel. Towels were moist when we entered the room, stains on bedding and tap had intermittent hot water.

Good price and friendly

I couldn't find a working shower, and it sometimes it wasn't clear which were bathrooms and which were bedrooms so I think I disturbed someone! My room was small, but comfy and I slept well, but it also smelt of smoke and there was no bedside light at all.

shower was broken and toilet wouldn’t flush and no tv remote in the room

For a ‘basic’ one night stay not worth the money and respectfully argue have stayed in Hostel Dormitory accommodation that was way better for less.

Was a nice stay we would come again

Hotel clearly on the up, but not there yet. Couple in charge really making in roads but room needed “finished” - bedside tables & hairdryer would see it increase its rating I think, also accessibility- would have been much better on my arthritic knee if I hadn’t needed to climb ( or more importantly descend) so many stairs both in and outside

Very unpleasant property – staff non-existent, the whole place felt ramshackle and dangerous. The only compensating factor was the good showering facility. Will definitely be avoiding in future and would recommend against this property in all circumstances.

Absolutely disgusting. The whole place was run down, dirty, the grounds outside are dilapidated, overgrown and broken. The place inside smells fusty, unclean and grimy. The room was abismal, undecorated, wardrobe door was half hanging off. There was 1 toilet and shower shared between 12+ rooms which was not stated on the booking confirmation. There was mould on the table and draws. The carpets throughout have clearly never been cleaned. Patch work everywhere. In the toilet there was a used plaster on the floor. There were brown marks on the bedding. When I was checking in, another couple turned up at the same time, the person on reception started trying to check us both in at the same time… This place is more like a hostel than a hotel and even then that’s giving the place more character than it deserves. 10 minutes after being shown my room, I had booked a hotel else where and left, there was no way I was staying there any longer and I certainly wasn’t sleeping there.

Room is not clean. Very dirty. Beds are not comfortable. Bathroom isn’t clean. Blocked sink. Way to the room is very dark. And not clean.

We drove up the big hill to the hotel which was lovely and the room was basic but clean and had a great bathroom- no one bothered us at all and they had a swing outside which really made it for us as we are smokers. Thoroughly recommend and will be back

Drains not good on sink and shower room needs to look at

Smelly toilet and unfinished works , drains not working properly in shower room .. people smoke at from of the reception door many rubbish at the back

I like how friendly the staffs are

Bed comfortable but small room .. limited dining areas

The chrapest place i could find and the epitome of "you get what you pat for" Staff were rude, you could hear right through the walls and the communal areas were tatty and exhausted. I don't usually leave reviews but this place was not somewhere i would recommend to anyone

During my stay, I encountered an issue with the heater in my room, which unfortunately remained unresolved despite my attempts to bring it to the attention of your staff. The lack of a functioning heater made my stay quite uncomfortable, especially considering the colder temperatures outside. Despite notifying the front desk about the issue multiple times, no action was taken to address the problem or provide an alternative solution.

Bathroom needed deep clean

Small and short blankets also heater wasn’t work and too cold

I booked an ensuite room but when I got to the hotel they said therewas some issues bcoz apparently the room they nooked for me is occupied by someone else so they have to give me a double room which apparently cost £100. When I got to the room (which is on the ground floor closed to reception and pantry) the bed was very small as a double bed. The duvet and pillows feels so old and soggy and thin. The bathroom toilet has some old pee tha's already discoloured from being left there for a while. When I used the sink it was clogged. I alarmed to wake up at 9am but I was already awoke around 6:38 as I can hear the staff from the pantryor kitchen talking to each loud.I cchecked out at 9:30 and told the lady in the reception about the issues

The en suite shower was dangerous as its temperature control was faulty and the only water coming out of it was scalding hot.

Nice and clean hotel

no heating in my room

Service and bed was so bad and awful

Nothing bad to say. Room was tidy and clean few little niggles wire near the bed for aerial was hanging down but nothing I could complain about as a single room for the night. Nice that it was staffed all night and no noise issues. Excellent service in my opinion.

Average not the best but definitely not the worst

Easy to find and friendly receptionist.

Room was okay, cottage like and the bathroom was modern and clean. The shared areas of the hotel are very run down, the carpet is dirty and worn away and the tops of the bannisters were all fallen off and placed back on. The front door is unlocked and it leads through to everything else, meaning there is no security other than the lock on your individual room door. The fire escape door isnt fitted properly which is a fire hazard and break in hazard.

Awful. When there is cellotape holding the wallpaper on you know something isn't right. The room smelled bad and the poppers on the duvet were all broken. Toilet seat cracked, sink coming away from the wall. Curtain rail hanging off, bedside table falling apart the list goes on.