Great Location with clean huge Rooms smells good 😊

Mold on shower curtain.

Cleanliness, friendly staff.

Nice place

Found out after we checked in that the pool was closed. Kids were really disappointed. Room was also run down and indoor air was humid. Made for a very uncomfortable stay.

Did not appreciate calling ALL the motorcycles park at the entrance where guests could not get to covered entrance. Also allowing each motorcyclist to idle their bike for half hour warm up prior to leaving at daybreak. Room 214 is directly above canopy and VERY noisy. Put the cyclists in that room.

The staff were welcoming and helpful. I had my service dog with me and this property was extremely animal friendly. My only complaint would be that the cost of the room versus it's location and current status of the rooms was a little over priced. The window in the room had a sheer shade covering it which did nothing to block the sun. Worse, we were located on the second floor right by the pool where we quickly learned that those who were in the pool could see inside everyone's rooms. Once they have finished renovating the hotel I am sure it will be worth the cost we paid, but currently I don't feel it was worth it. I am not saying the hotel wasn't nice or that the staff weren't great. I am just stating that I felt more like I was paying for the name of the hotel instead of the comfort I expected.

Nice quiet stay.

Dirty and run down. Staff too slow to check out so just left.

Carpet is gross this day and time! The room was set up nicely!

Good value. Easy check-in/out.

We were given a room without window shade (broken and removed). When we found out later in the evening I called the front desk and the girl who booked us in said that she knew it already, and asked me whether I want a discount or to switch a room. Totally unapologetic! How could she just kept quiet and waited us to call! We had to repack our bags and stuff and switched to an adjacent room late in the night. I will do my best not be in this type of hotel anymore.

Hotel was clean pretty and quiet..staff friendly and helpful

Clarice, the clerk on duty when I checked in, was so nice & friendly-I have never had such great service! Our room was spacious, the couch very comfortable, bed comfortable,& large TV & desk. There were plenty of outlets/USB ports. The desk chair wasn’t the best. Shower spray was ok. Parking was plentiful, area felt safe. Easy on/off I-40, close to everything we wanted in Jackson. Breakfast was good. Pet fee is steep ($75/night) but we appreciated being able to bring our pups. I would love to see hotels allow more than 2 pets-we have 2 but freq a 3rd due to owner illness (last time was for 4 mos). We would stay here again.

Gentleman at check in was amazing, you need more like him!

Exceptional assistance from staff to settle us into a different room as bed was too high for short person to get into

Good for dogs

Jasmine was wonderful at check in and check out!!!

Great staff, nice room, television was inoperable but staff was quick to remedy situation. Overall excellent stay.

Did not clean room or empty trash. Was no apology.

I don’t know if this hotel is new or just newly remodeled. It’s very nice. The single piece shade for the window eliminates that center window gap for light and lack of privacy. Everything was clean and fresh. Staff was nice. I liked the area to purchase drinks and snacks so I didn’t have to go out for them. Hot breakfast was good except they only had sausage as the meat which gives me heartburn. They had a GF cereal. My only complaint is these big bottles of toiletries instead of SEALED individual bottles. I know it’s a less plastic thing but those are so easy to tamper with. Also as someone with allergies I can’t be sure what I’m using. So bring your own. Overall very nice

The check in desk clerk was not welcoming at all! Close to rude!

Breakfast included

Comfortable beds No wastebaskets, no hair dryer, no desk chair … told front desk and they took care of them. Telephone in Rm 219 did not work.

The hotel was absolutely fine and very convenient. My only complaint is that I booked this hotel because they were pet friendly. When I booked, there was absolutely no mention that there was an additional pet fee. The fee was quite high, about $85 with taxes. I was irritated that this was never mentioned during the online booking process.

Wonderful-COMFORTABLE bed, room was perfectly clean-excellent visit! Could not have been better!

Safe Quiet Bad entrance

The only downside was the was no food or anything like that, but it was right off the interstate. And the other downside was the ac stopped working in our room. The were renovating the hotel though.

The front desk was rude upon arriving. The property was priced like a Hilton 187$ a night but was keep poorly. Room was dusty and wiring too light was sticking out of the wall. Not worth the money

Price too high for what you get. Sink was dirty, desk chair was crusted with previous guest chuncks of food. Shower curtain was too high up causing floor to flood when showering. One of window curtains was missing the decorative box that covers the roll mechanism.

Shower curtain was not clean and had a strong mildew odor. carpet had left food , and bathroom had a strong urine smell.

Good location for a one night stop over. Lots of places to eat nearby. Safe and relatively new location and decor.