The mall attached isn’t the best one in the area but if you want to do sown shopping or kill time, it’s connected to the hotel. The prices are good! They have a train ride kids can do but no playground. The hotel was great. I wish it had a thicker blanket BUT that’s probably not something I would say when it’s hot. The breakfast was good with lots of food and drink options. Omg the menu food was delicious and we got in around midnight, but fortunately they’re open 24 hrs. It was exactly what we needed after a 7 hour delay in the airport. I would highly recommend this hotel. I travel with a 4 year old and we felt safe and comfortable. The gym was good too.

Hotel was great. Facilities can be improved. But location is spot on as there is a connected shopping mall.

Entry to hobby lobby not easy to find

The Imperial Hotel Kuching is very good. This is my 2nd visit in 8 months and I find it so Convenient to all things Kuching.

Clean hotel which is within a shopping mall. Easy to find eateries. Breakfast is ok.

The staff were friendly but the WIFI did not work at all.

The staff are very helpful in safeguarding the items that was handed over by me to store in a chiller, as there is no room to put the item in the hotel room fridge. Despite going in and out of the hotel parking many times, the staff were patient enough to accommodate to our free parking every time we call to void our parking fee. Thank you

Convenient.

The Imperial Hotel in Kuching was great. It is close to the airport and is attached to a shopping mall. The buffet breakfast was fabulous. We found the place to be clean, comfortable and with many nice amenities. The price was a great deal for what we got.

No toothbrush was provided. This is a pity

Too short stay to properly evaluate

The people and the service

Poor arrangement. The guest have to wait for long que for check in due to not all counter were opened. The hotel should open all counters when there a lot of guest. The access card to the room are not activate and the guest have to go to the counter again to activate the card. The hotel toilet sink is clogging. The pool area is not well maintained. The floor is broken and the nail can cause hazard to the guest. Very dangerous

All are good, locations, clean, only WiFi a bit slow

Should provide 2 bottles of water per person each day. Outer side of window was full of germs and green mosses, making the view blury and negative. Location wise was good, with shopping mall and kopitiam in walkable distance.

This is my first time in Kuching, Sarawak for the conference. Hotel was awesome, food was fabulous, staffs were super nice. I really enjoyed my stay.

Stay was enjoyable. Food over priced and quality very low. Not many of the drink options were available

Great

My first time at the Imperial and I was very impressed.

The hotel is very well kept and it’s clean. Very pleasant stay. Breakfast has plenty of choice to choose from. Thank you!

This was a great stay. I highly recommend it

Nice to stay

The hotel interior is clean and spacious, so was the room. The breakfast buffet spread was superb. What I didn't like - the exterior needs upkeep, as in the windows. The glass is full of dirt and rain spots...gives an otherwise lovely view out, a not so lovely view. When it rains (and it did rain a lot when I was there), the rain drops made loud splattering noises on the metal mullions (the horizontal window frames). The extra large spaces in the room and unblocked views made up for that, I reckon.

Staff is friendly and very helpful

Near relative and friend

Good stay and good location for us.

The Imperial Hotel in Kuching is a comfortable place to stay. It is close to the airport (and, for us, close to our families home). The rooms are comfortable but some of the features are showing their age or lack of repair. The sink drain did not open at all and we had to just remove the stopper to use the sink. The toilet seat was loose and we asked it to be tightened. Did not happen. In addition, they have a silly one-towel-per-guest policy. I get it that some guests steal towels but when it is hot and humid most folks will shower twice per day. We gave up asking for more towels. 🙄 Finally, the room comes with buffet breakfast. In past stays we have greatly enjoyed this. On this stay the quality of the food was seriously lacking and most entrees were cool or cold on the buffet line. We ate there once and just threw away the vouchers for the other four days.

Room are good

Close to airport. Nice hotel. The staff is helpful and the rooms are clean and perfect for my needs. Close to nearby shopping and food.

The hotel is conveniently located next to a shopping mall which is nice, but unfortunately, the there's nothing much in the shopping mall to grab anyone's attention. Bed was comfortable, and bathroom was big and had a good layout.

Surrounded with plenty amenities within walking distance

Excellent buffer breakfast 😋