Our stay at the double tree in Downtown Edmonton was amazing. The staff were very friendly and accommodating and went above and beyond to ensure we were comfortable and satisfied with our stay! Would definitely recommend this hotel and stay here again.

Rooms are nice, parking garage is terrifying when you pay for underground parking (wouldn’t park outside hotel due to area), it does get expensive. If walking in a group would be safe to go to stadium however, not an area I would walk alone.

Staff was great on every interaction. Nice rooms too.

It was ok. The rooms are nice and very clean. Front desk staff so so. One man was awesome. One woman was almost rude, one other man, I felt I was bothering him. It's convenient to what I needed otherwise I'd go elsewhere.

Comfortable stay very easy going

32 dollars a day to park your vehicle is insane. Elevator and room door key scanner took forever to read cards to do anything. The bed was super comfy and staff was great. Breakfast was horrible the pancakes were the worse thing i have ever ate and would have preferred the frozen microwave garbage ones i buy for my kids. Nothing had any flavor everything tasted like flavorless water. Was super disappointed and way way over priced.

Sketchy area, ice machine always empty

The king suite room was very spacious. Nice walk in shower.underground safe parking, for little cars ; large pickup did not fit unfortunately.

Good

It was a great place to stay great staff clean rooms

It was a awesome hotel but there was no breakfast included as advertised on the Expedia app

Staff was excellent. Everyone I came into contact with were kind and accommodating. The entryway, restaurant, and gym were absolutely beautiful. The room was, well the room was motel 6 on an interstate highway. Filled with wasted space, dirty, and out dated. HD TV with a 20 year old SD cable system, with the TV only visible from one of the beds. Alarm clock without so much as a radio, speakers or a docking station to connect anything with music. Hair left in the sink, on the pillows, sticky stains on the floor, and carpet worn and pulled out from the dividers. Was impressed at night as we had a room with a balcony, until the morning when we saw it was covered in moss, and instead of putting a balcony on the next room, they just left it as a debris collecting eyesore. The phone in the room to contact room or concierge service was only functional on speaker phone, not that it mattered because there was no one on the other side to pick up. I feel like I could go on, but to wrap up: pretty on the outside, motel 6 on the inside

Checked in at 3:30 pm and room wasn’t ready. Had to stand in long line again later to finally get our room. This delay put us behind schedule .

The food was really awful… we ate breakfast because we were tired. Eggs were cold, assuage smelly and not well done, waffles served with no fruits even tho we asked for some…

It is just a great place to stay. Staff was awesome!

We have stayed here before however we were in town this time for a big concert nearby. We arrived around 4:30pm and there were no rooms ready for us. We had to wait an hour to get into a room. There was also no hotel parking left so we had to park across the street at an impark. We were able to get a later check out the next day which was ok.

Was very good and staff was very accommodating !

It was okay. Annoying to have to pay for $30 a day for parking when you’re already paying so much per night.

Friendly staff but the turn around service could use some improvement.

The pictures of this hotel are very deceiving it is located in a fairly sketch area there are lots of homless people and tents around the building and surrounding area. We started our stay by going to the lounge and waited long enough for service that myself and multiple others went to the bar to order drinks and food, I order a double vodka Redbull for $19 and got just a redbull. Our hotel room was not bad however the shower needs a really good deep clean and re-grouting. The only good thing about this hotel is that the parking was not hard to find.

Great service and very clean property. A bit of a distance to restaurants and night life. Close to stadium.

Nice rooms. Cute bar area

Great hotel for a great price in downtown Edmonton. Staff were amazing and very clean building. Rooms were perfect. Its minutes from the train to get you where your going. Around had a great weekend there.

Great location for an event at commonwealth stadium. Easy walk. Not to much around that isn’t a fair walk away.

Good clean room and friendly service

Nice facility; Poor location

Very clean, comfortable and quiet. Other than the $30 + for parking and $3.50 for a water bottle that they paid .14 cents for at costco everything was good.

We stayed here to go to a concert at the Commonwealth Stadium. We were able to walk to the stadium. The hotel was clean, comfortable, and easy to navigate.

There is lots of public parking nearby as well as a parking garage which is super convenient. Very clean and very nice employees. Beautiful view of the city from within.

This hotel was in a rougher area. The late night check in was not great. Staff need some improved customer service training. The room was a bit beaten up around the edges. Clearly this hotel is not maintained to a Hilton standard. Very disappointing. Breakfast was expensive and mediocre despite a pleasant staff. Would not stay here again. Would not recommend.

Great option for a night or two stay . Walkable to downtown area and very clean

No microwave, and the front desk had to give me a workaround for the WiFi since it did not work or my booking. Elevator kept breaking although thankfully was working well enough for the actual convention days. Side of the building is boarded up but not immediately noticeable from Jasper Ave. Hotel restaurant is expensive so I recommend grabbing meals somewhere else. In addition, parking is $32 a day tax, so if you have a car it may not ideal. Overall cheaper than the other hotels in the area and close to the convention, but not the best.